We performed a comparison between AppDynamics Mobile Real-User Monitoring and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Mobile APM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution is its GUI."
"There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them."
"For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution."
"In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system."
"Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable."
"We have found the scalability to be quite good."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The most valuable features are the dashboards and tracing."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"The solution offers good documentation."
"We like the performance of the product."
"New Relic has helped us in terms of the optimizing our print and loading times."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options."
"There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java."
"I would like to see accommodation for millisecond granularity, as we only have one-second granularity now."
"In terms of improvements we would like to see, we want to understand what the battery consumption metrics are whenever a user is viewing. It would be really helpful for us if we could get those details levels."
"The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach."
"I would like to see a better way to automate actions based on the events generated by the tool."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"It is very difficult to award the service level cycles at an endpoint level."
"I haven't come across any features that are lacking."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
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AppDynamics Mobile Real-User Monitoring is ranked 5th in Mobile APM with 6 reviews while New Relic is ranked 2nd in Mobile APM with 151 reviews. AppDynamics Mobile Real-User Monitoring is rated 8.2, while New Relic is rated 8.6. The top reviewer of AppDynamics Mobile Real-User Monitoring writes "Offers insights into peak usage hours, the application's status, and that of secondary services, such as databases and APIs". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppDynamics Mobile Real-User Monitoring is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our AppDynamics Mobile Real-User Monitoring vs. New Relic report.
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