We performed a comparison between Apica Synthetic and Instana Dynamic APM based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The simplicity of the dashboard is very good."
"Working with the solution is very easy. It's user-friendly."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"The stability of New Relic APM is very good."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"We like the performance of the product."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"There are several features that are really good. The first one is the flexibility and the advanced configuration that Apica offers when it comes to configuring synthetic checks. It provides the ability to customize how the check should be performed and it is very flexible in the number of synthetic locations that it can use. It allows us to run scripts from different locations all over the world, and they have a really good number of these locations."
"We see the benefit almost every day. It allows us to be alerted whenever there is a store that is not responding properly around the world. We do have a network operation center (NOC) who receives these alerts, immediately checking if everything is okay."
"Our application SREs do script checks in such a way that closely mimic our customers' actions using the platform. Because there are so many different ways and options to be able to configure checks to closely mirror your applications' capabilities, it provides a lot of optionality for teams to create the right type of check that can notify when there are any issues. At the end of the day, we want our monitoring tools to be able to catch any outage before our customers do. This is where Apica Synthetic does a great job."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"The overall capabilities are the most valuable."
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"I haven't come across any features that are lacking."
"They should bring the pricing down to be more competitive."
"It would be nice if there were pre-made dashboards."
"The solution is quite expensive."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"There are some components of the user interface that are not up to date. Just to give you an idea, today we have web applications that are called single-page applications that are much faster than the old style of web application. If we can move faster into the flow of the graphic user interface, and in a more effective way, it will save us a lot of time."
"We have been focused on reducing polling times for synthetic checks. We have gone from 10 minutes down to five minutes for a pretty broad swath, but there is some appetite to reduce that further, which could be an improvement."
"The reporting part that we use for our executives needs a bit more customization capabilities. Right now, you can use only the three main templates for reporting. We would like to be able to customize them."
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"The integration could be improved with more plugins or open API."
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
Apica Synthetic is ranked 24th in Application Performance Management (APM) with 3 reviews while Instana Dynamic APM is ranked 41st in Application Performance Management (APM) with 3 reviews. Apica Synthetic is rated 8.6, while Instana Dynamic APM is rated 6.6. The top reviewer of Apica Synthetic writes "Enabled us to set up business logic on the availability of our services, with multiple criteria to trigger an alert". On the other hand, the top reviewer of Instana Dynamic APM writes "We can drill down and figure out what's going on with the application, but the API monitoring and user experience monitoring aspects could be better". Apica Synthetic is most compared with AppDynamics, Datadog, Dynatrace and Splunk, whereas Instana Dynamic APM is most compared with Dynatrace, AppDynamics, Datadog, Elastic Observability and IBM Application Performance Management. See our Apica Synthetic vs. Instana Dynamic APM report.
See our list of best Application Performance Management (APM) vendors.
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