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Apache SkyWalking vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Apache SkyWalking
Ranking in Application Performance Monitoring (APM) and Observability
30th
Average Rating
8.6
Reviews Sentiment
5.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
58th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (72nd), IT Infrastructure Monitoring (50th)
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Apache SkyWalking is 0.7%, up from 0.7% compared to the previous year. The mindshare of eG Enterprise is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Apache SkyWalking0.7%
eG Enterprise0.8%
Other98.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

reviewer2784462 - PeerSpot reviewer
Software Engineer at a tech vendor with 10,001+ employees
Tracing has revealed hybrid bottlenecks and delivers full visibility into critical payment flows
Apache SkyWalking provided full visibility into the black hole because before using it, we could not see what was happening when a request left Amazon EKS and went to our on-premises legacy databases. Apache SkyWalking's distributed tracing correlates these two worlds in a single view, showing us that 40% of the latency was actually happening in the network hop between the cloud and the physical data center, not in the code itself. Second, it exposes hidden architectural flaws. By using the automatic dependency mapping, we discovered that some microservices were stuck in a cyclic dependency which was documented nowhere. This visual evidence allowed us to refactor the logic and immediately increased our throughput by 30%. Apache SkyWalking gave us database-level insight without database access. Through its slow query monitoring, the Java agents captured the exact SQL statements that were hanging during peak sales hours. This meant our developers could fix the exact line of code or index without needing to wait for a DBA to pull logs, reducing our mean time to resolution. There are many features that are useful to mention in this case because we obtained different benefits. Apache SkyWalking automatically drew the topology of the 600 pods where we discovered cyclic dependencies between services that no one had documented before and that were slowing down the system. Another valuable feature is resolving hybrid bottlenecks because we isolated a specific network issue between AWS and the physical data center. Without distributed tracing, infrastructure teams blame Java code and vice versa. Database tuning is also important because thanks to slow query metrics captured by the agent, we identified and rewrote the SQL queries that most impacted performance during sales peaks.
Jose Ramon Crespo - PeerSpot reviewer
Senior Enterprise Director at Towers IT
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using Apache SkyWalking has had a positive impact on my organization because it has enabled us to identify the causes of various problems more quickly."
"Apache SkyWalking is a very nice tool and an exceptional tool for managing volume and complex architecture on AWS without the prohibitive cost of commercial suites."
"Customer service is fantastic!! They are very responsive and always follow up to ensure a solution has been provided."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring."
"User session details"
"Excellent level of support."
"What I like about eG Enterprise is that it's easy to use, it's a simple product, and you can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Its ability to monitor failures and to restart a Windows service when it fails."
"We, for example, cut the costs by using the tool, and we also reduced the number of calls, which was one of the main value-adds for our operations department, as we were able to cut service requests by 75%."
"We were able to stabilize our backend and middle systems."
 

Cons

"Apache SkyWalking can be improved by responding more quickly to new versions of monitored products."
"Apache SkyWalking can be improved with storage management complexity because with this volume of 50 million traces a day, managing data retention on OpenSearch is critical."
"It'd be nice if the price was lower."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The UI looks a little dated and could do with a refresh."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
 

Pricing and Cost Advice

Information not available
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"It is not expensive."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"It'd be nice if the price was lower. That would be an improvement."
"The product is very cheap."
"They are aligned with other enterprise solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
16%
Retailer
11%
Manufacturing Company
11%
Retailer
11%
Government
10%
Financial Services Firm
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Apache SkyWalking?
Our experience with pricing, setup cost, and licensing for Apache SkyWalking is positive since it is free, which was the reason for our decision to use it.
What needs improvement with Apache SkyWalking?
Apache SkyWalking can be improved by responding more quickly to new versions of monitored products, including, for example, taking into account changes in Java class names.
What is your primary use case for Apache SkyWalking?
Our main use case for Apache SkyWalking is for monitoring Java application servers such as Tomcat and WebSphere Liberty.
Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
 

Overview

 

Sample Customers

1. Alibaba 2. Amazon 3. Apple 4. Baidu 5. ByteDance 6. Cisco 7. Dell 8. Google 9. Huawei 10. IBM 11. Intel 12. JPMorgan Chase 13. Klarna 14. LinkedIn 15. Microsoft 16. Netflix 17. Oracle 18. PayPal 19. Pinterest 20. Qualcomm 21. SAP 22. Samsung 23. Spotify 24. Tencent 25. Twitter 26. Uber 27. VMware 28. WeChat 29. Xiaomi 30. Zoom
20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Find out what your peers are saying about Apache SkyWalking vs. eG Enterprise and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.