We compared Apache JMeter and Tricentis NeoLoad based on our user's reviews in several parameters.
Apache JMeter and Tricentis NeoLoad both excel in load testing capabilities and robust reporting features. Apache JMeter offers more extensive customization options and protocol support, while Tricentis NeoLoad is praised for its ease of use and superior customer service. Users suggest that Apache JMeter could improve its user interface and documentation, while Tricentis NeoLoad users desire better integration options and software stability.
Features: The valuable features of Apache JMeter include its versatility in load testing, robust reports and graphs for analysis, excellent support for various protocols, a user-friendly interface, and extensive customization options. On the other hand, Tricentis NeoLoad offers ease of use, intuitive interface, excellent support for load testing and performance monitoring, advanced reporting capabilities, seamless integration with other tools, and efficient handling of complex and large-scale tests.
Pricing and ROI: According to user feedback, the setup cost for Apache JMeter is not mentioned, indicating a smooth and hassle-free process. On the other hand, Tricentis NeoLoad also has a straightforward setup and the pricing is considered reasonable. Both products have easy-to-understand licensing processes., Apache JMeter demonstrated positive outcomes for return on investment, including improved testing processes and cost savings. Tricentis NeoLoad also provided a favorable return on investment, adding value to businesses.
Room for Improvement: In terms of room for improvement, Apache JMeter could benefit from enhancements in its user interface and documentation, particularly for beginners. On the other hand, Tricentis NeoLoad could use improvements in various areas including documentation, user interface design, integration options, and software stability.
Deployment and customer support: Apache JMeter and Tricentis NeoLoad have different user reviews regarding the duration required for establishing a new tech solution. Apache JMeter users mentioned three months for deployment and a week for setup, while Tricentis NeoLoad users mentioned three months for deployment and one week for setup or one week for both deployment and setup., Apache JMeter's customer service is praised for being helpful, reliable, and responsive. Customers appreciate their knowledge and prompt responses. Tricentis NeoLoad's customer service is commended for its promptness, professionalism, and efficient query resolution. Users are satisfied with the level of assistance received.
The summary above is based on 66 interviews we conducted recently with Apache JMeter and Tricentis NeoLoad users. To access the review's full transcripts, download our report.
"Apache JMeter is quite flexible."
"I use all the tools, but one feature that stands out is JMeter's ability to test when services are sending a particular kind of request. We are using specific ports to send queries, and assess the performance based on the time it takes these queries to respond. You can use it with stuff other than the web performance."
"We like that Apache JMeter has different features and different plugins and that they are free of charge."
"We find the ease of use and the reports and graphs available valuable."
"It is an open-source tool that is easy to use. It can be easily integrated with multiple tools, including Selenium."
"The most valuable feature in JMeter is the Thread Group, which helps us to see whether the performance is good."
"To me, what's most valuable in Apache JMeter is that it's a lightweight tool for application testing. It's the best load-testing tool for my company because Apache JMeter simulates your application during testing. Apache JMeter also creates threads with good server utilization. Apache JMeter allows you to focus on analyzing the situation, looking into measurements, response time, and client-server responses, which I find valuable."
"The solution has good transition controllers and distributed testing."
"The scripting is really user-friendly and the reporting is very good."
"The most valuable feature is the ability to execute parallel requests, unlike JMeter and LoadRunner which can only be run sequentially."
"The licensing cost is very less for NeoLoad. It is user-friendly and easy to understand because they have created so many useful functionalities. When I started working with this tool, we just had to do the initial assessment about whether this tool will be able to support our daily work or not. I could easily understand it. I didn't have to search Google or watch YouTube videos. In just 15 to 20 minutes, I was able to understand the tool."
"I like the solution’s performance and integration. Also, the tool’s help center is very responsive and helpful. They have always helped me within a short duration of time."
"NeoLoad offers better reporting than most competing tools. It is effortless to analyze and measure the reported data. It's also simple to generate a report that most people can read and management can understand. NeoLoad helps you figure out the main issues inside the application."
"The Frameworks feature is valuable. NeoLoad Web and the API are also valuable. It provides API support."
"There aren't other solutions as competitive as Tricentis NeoLoad when it comes to the performance side."
"The most useful aspect of Tricentis NeoLoad was for the web."
"Its reporting could be improved. There should be a better visual representation. That would be helpful for easy consumption of the reports."
"The memory utilization in JMeter is very poor."
"The interface could be made more user-friendly."
"The solution needs more metrics for reporting."
"In terms of setup, it could be nicer, to be honest. Sometimes, I get a little bit lost."
"The installation needs some work. It could be simplified."
"If JMeter could provide a web version of editing, that would be good."
"One of the drawbacks of JMeter is that it can't handle a large amount of load, which forces us to switch to other tools when we need to load more than a 5,000 or 10,000 user load."
"Tricentis NeoLoad crashes if an application contains more than 1,000 scripts."
"The SAP area could be improved."
"We would like NeoLoad to be able to support more protocols. Testing can also be a little tricky at times."
"I would like to see support for auto-correlations."
"While importing the scripts from backup it should not create the new variables because it has created some issues for us."
"The UI lacks sufficient object rendering."
"Support wasn't able to solve a technical issue."
"LoadRunner offers a full protocol, whereas, with this product, only a few of the protocols are supported - not all."
Apache JMeter is ranked 1st in Performance Testing Tools with 81 reviews while Tricentis NeoLoad is ranked 3rd in Performance Testing Tools with 57 reviews. Apache JMeter is rated 7.8, while Tricentis NeoLoad is rated 8.2. The top reviewer of Apache JMeter writes "It's a free tool with a vast knowledge base, but the reporting is lackluster, and it has a steep learning curve". On the other hand, the top reviewer of Tricentis NeoLoad writes "Supports SAP and non-SAP applications and helps identify performance issues before production deployment". Apache JMeter is most compared with Postman, BlazeMeter, OpenText LoadRunner Professional, Katalon Studio and ReadyAPI, whereas Tricentis NeoLoad is most compared with OpenText LoadRunner Professional, OpenText LoadRunner Cloud, BlazeMeter, Tricentis Tosca and Tricentis Flood. See our Apache JMeter vs. Tricentis NeoLoad report.
See our list of best Performance Testing Tools vendors and best Load Testing Tools vendors.
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