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Amplitude vs Cisco Duo comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.3
Amplitude enhances targeting and personalization, saving time and effort, but higher pricing requires careful consideration for ROI.
Sentiment score
5.9
Cisco Duo provides strong ROI by enhancing security, reducing costs, and simplifying access with multifactor authentication and seamless integration.
I have seen a return on investment with Amplitude, saving about 120 man hours per month for a specific report that needs to be created.
Technical Co-Founder at Crankshaft.ai
It has saved us a lot of time since I can see the analysis as quickly as possible in the dashboard, resulting in significant time and money saved.
Senior data engineer at a financial services firm with 10,001+ employees
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Global Associate Director, Services at a leisure / travel company with 1,001-5,000 employees
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
Director at a tech vendor with 10,001+ employees
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
Manager, Data Center at a real estate/law firm with 11-50 employees
 

Customer Service

Sentiment score
5.7
Amplitude's customer service is timely with multiple channels, though technical expertise varies, complemented by an active Slack group.
Sentiment score
6.9
Cisco Duo's customer service is efficient and well-rated, though response consistency varies; excellent documentation aids self-resolution.
You can pursue answers whichever way you would prefer through the normal support routes or you can source it from the community that they offer on Slack.
Data Analyst & Data Protection Officer at WeSalute
There could be live chat support for different types of charges or solutions that would be more helpful.
Data Science Engineer at BebopBee, Inc.
Amplitude customer support is responsive.
Technical Co-Founder at Crankshaft.ai
They got back to us quickly, were nice, and gave us what we needed.
Infrastructure Engineer at a government with 501-1,000 employees
I would rate their support 10 out of 10.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
Information Technology Contractor at Insight global
 

Scalability Issues

Sentiment score
7.2
Amplitude is highly praised for its scalability, handling large data and real-time processing efficiently for millions of users.
Sentiment score
7.3
Cisco Duo efficiently scales for organizations, offering seamless user expansion and system integration without performance issues.
Amplitude's scalability is fine; I have millions of active users, tens of millions, with high throughput, and it performs great.
Technical Co-Founder at Crankshaft.ai
Amplitude is very scalable, considering that we do not have to do any manual work ourselves.
Data Analyst & Data Protection Officer at WeSalute
Amplitude is quite scalable.
Senior data engineer at a financial services firm with 10,001+ employees
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
Information Technology Contractor at Insight global
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Manager, Customer Success at SRC.SI sistemske integracije d.o.o.
Cisco Duo is scalable for organizational growth.
Technical Consultant at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.4
Amplitude is praised for stability and speed with large datasets, though improvements in latency and error messages are suggested.
Sentiment score
8.2
Cisco Duo is praised for its high reliability, minimal downtime, and quick issue resolution, despite occasional external disruptions.
I did not notice any delays or issues with Amplitude's performance and speed when handling large datasets.
Senior Business Analyst at Arcteryx
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
Senior Engineer at Frontline Fighter Ltd
The stability has been excellent.
Manager, Customer Success at SRC.SI sistemske integracije d.o.o.
I did not notice any downtime or crashes with Cisco Duo.
CTO at Red IT Solutions
 

Room For Improvement

Users desire improved report setup, visualization, query building, tagging, data retention, support, and feature discovery for enhanced analytics.
Cisco Duo faces integration and pricing challenges, with improvement potential in user interface, authentication, and identity management.
Support could be improved. Sometimes I need to create a ticket and communicate with one of their advisors via email.
Data Science Engineer at BebopBee, Inc.
Longer form time series analysis seems nearly impossible to do on this platform.
Data Analyst & Data Protection Officer at WeSalute
Reconciling clickstream data with Databricks or other AWS systems could help analysts spend less time verifying the accuracy of both sources, which would be really helpful.
Senior Business Analyst at Arcteryx
If you don't have internet access, you can't access your computer, only local access is available.
Security and Network Team Lead
It lacks some dynamic identity management features compared to other products such as SailPoint.
Senior Iam Associate at Cognizant
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
Network Engineer at a university with 10,001+ employees
 

Setup Cost

Amplitude's high pricing and complex billing for larger data volumes cause challenges and lengthy negotiations for users.
Cisco Duo offers reasonable, flexible licensing for enhanced security, seen as cost-effective despite some higher costs versus alternatives.
Pricing is often egregiously high, and the company has changed billing models on us once already.
Data Analyst & Data Protection Officer at WeSalute
We are using a free version and would upgrade to a paid version if it were cheaper.
CEO at a tech vendor with 10,001+ employees
Amplitude's pricing is good and not overpriced; it is fair for the amount of data we are extracting and the analysis we perform.
Senior data engineer at a financial services firm with 10,001+ employees
The pricing is acceptable to them.
Vice President at Next Info Tech Solutions Inc
Their website lists $3 per month per user for the Essential license.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Sr. Network Security Engineer at Topnet Internet Services Provider. Riyadh, Saudi A
 

Valuable Features

Amplitude excels in segmentation, cohort analysis, and integration, enhancing data-driven decision-making and user experience optimization.
Cisco Duo offers user-friendly multifactor authentication, extensive integrations, and robust security features for flexible and efficient management.
Based on Amplitude charts and outcomes, our product team takes decisions, so it has improved decision-making.
Data Science Engineer at BebopBee, Inc.
Amplitude has positively impacted my organization as it allows us to make decisions based on data and iterate faster.
CEO at a tech vendor with 10,001+ employees
Collaboration was a significant part. What improves collaboration is the self-serve functionality, which was a big deal for PMs to have access to just that data and also the base layer of how that data is structured, which connects to clicks that every report refers to.
Senior Business Analyst at Arcteryx
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Network Engineer at a educational organization with 501-1,000 employees
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
Vice President at Next Info Tech Solutions Inc
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
Director, Technology at Deer Creek High School
 

Categories and Ranking

Amplitude
Ranking in AI Data Analysis
12th
Average Rating
8.6
Reviews Sentiment
5.3
Number of Reviews
11
Ranking in other categories
Customer Data Analysis (1st), Web Analytics (1st), Mobile Marketing and Advertising (2nd), User Activity Monitoring (5th), AI Customer Experience Personalization (9th)
Cisco Duo
Ranking in AI Data Analysis
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
157
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (2nd), Access Management (4th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st)
 

Mindshare comparison

As of August 2026, in the AI Data Analysis category, the mindshare of Amplitude is 0.4%. The mindshare of Cisco Duo is 0.2%. It is calculated based on PeerSpot user engagement data.
AI Data Analysis Mindshare Distribution
ProductMindshare (%)
Cisco Duo0.2%
Amplitude0.4%
Other99.4%
AI Data Analysis
 

Featured Reviews

Saurav Bhattacharjee - PeerSpot reviewer
Senior Business Analyst at Arcteryx
Empowers teams to build visualization-rich reports and make faster decisions using historical user behavior data
I think areas for Amplitude's improvement include data retention. The maximum data I have worked with, the clickstream data on Amplitude, is two years, whereas we rely on Tableau for historical data of at least two years. I am not sure whether it was my organization paying for lower retention or not, but having historical data would take away the reliance on Tableau. Secondly, reconciling clickstream data with Databricks or other AWS systems could help analysts spend less time verifying the accuracy of both sources, which would be really helpful. Lastly, a more focused approach on error logs is necessary. I have found that, at least with Intuit, we used Splunk more for error logs than Amplitude. Although Amplitude had the capability, developers seemed to prefer Splunk, so if that could be improved, it would be good.
Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
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Top Industries

By visitors reading reviews
Construction Company
12%
Insurance Company
9%
Manufacturing Company
8%
Outsourcing Company
8%
Financial Services Firm
11%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise9
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise26
Large Enterprise79
 

Questions from the Community

What needs improvement with Amplitude?
Amplitude can be improved by allowing more than a two-year look back window for most analyses. Usually, all they offer is that two-year look back window, and longer form time series analysis seems ...
What is your primary use case for Amplitude?
Amplitude is our main product insights system, and it allows us to view the activity on our website and quantify certain KPIs about how users interact with the site. We measure things such as month...
What advice do you have for others considering Amplitude?
I chose a rating of nine out of ten because Amplitude has virtually every functionality that we need except for the aforementioned lack of long form time series analysis, and their pricing is often...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, the setup cost, and the licensing of Cisco Duo is that it is really inexpensive in the first place, but the value that I get in return is hard to beat, especially wh...
What needs improvement with Duo Security?
For the next release, Cisco Duo could be improved by adding touchless authentication and biometric features.
 

Comparisons

 

Also Known As

ClearBrain
Duo Security
 

Overview

 

Sample Customers

Nokia, Yik Yak, QuizUp, CrunchBase, Rhapsody, PlanGrid, Acquia, Patreon, SeatGeek, Etermax
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Find out what your peers are saying about Amplitude vs. Cisco Duo and other solutions. Updated: June 2026.
909,153 professionals have used our research since 2012.