

Find out in this report how the two AI Data Analysis solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
I have seen a return on investment with Amplitude, saving about 120 man hours per month for a specific report that needs to be created.
It has saved us a lot of time since I can see the analysis as quickly as possible in the dashboard, resulting in significant time and money saved.
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
You can pursue answers whichever way you would prefer through the normal support routes or you can source it from the community that they offer on Slack.
There could be live chat support for different types of charges or solutions that would be more helpful.
Amplitude customer support is responsive.
They got back to us quickly, were nice, and gave us what we needed.
I would rate their support 10 out of 10.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
Amplitude's scalability is fine; I have millions of active users, tens of millions, with high throughput, and it performs great.
Amplitude is very scalable, considering that we do not have to do any manual work ourselves.
Amplitude is quite scalable.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Cisco Duo is scalable for organizational growth.
I did not notice any delays or issues with Amplitude's performance and speed when handling large datasets.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
The stability has been excellent.
I did not notice any downtime or crashes with Cisco Duo.
Support could be improved. Sometimes I need to create a ticket and communicate with one of their advisors via email.
Longer form time series analysis seems nearly impossible to do on this platform.
Reconciling clickstream data with Databricks or other AWS systems could help analysts spend less time verifying the accuracy of both sources, which would be really helpful.
If you don't have internet access, you can't access your computer, only local access is available.
It lacks some dynamic identity management features compared to other products such as SailPoint.
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
Pricing is often egregiously high, and the company has changed billing models on us once already.
We are using a free version and would upgrade to a paid version if it were cheaper.
Amplitude's pricing is good and not overpriced; it is fair for the amount of data we are extracting and the analysis we perform.
The pricing is acceptable to them.
Their website lists $3 per month per user for the Essential license.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Based on Amplitude charts and outcomes, our product team takes decisions, so it has improved decision-making.
Amplitude has positively impacted my organization as it allows us to make decisions based on data and iterate faster.
Collaboration was a significant part. What improves collaboration is the self-serve functionality, which was a big deal for PMs to have access to just that data and also the base layer of how that data is structured, which connects to clicks that every report refers to.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
| Product | Mindshare (%) |
|---|---|
| Cisco Duo | 0.2% |
| Amplitude | 0.4% |
| Other | 99.4% |


| Company Size | Count |
|---|---|
| Small Business | 2 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 62 |
| Midsize Enterprise | 26 |
| Large Enterprise | 79 |
Amplitude is a digital analytics platform that empowers businesses to understand and optimize customer experiences. It offers real-time insights into user behavior, helping companies identify patterns, measure engagement, and build data-driven strategies to improve their products and increase customer satisfaction.
This platform provides comprehensive analytics, combining data science and machine learning to help teams visualize trends and predict user needs. It integrates seamlessly with various data sources, making it easy to analyze customer journeys, track user interactions, and understand how features contribute to business goals. It also supports cohort analysis to group users based on behaviors, aiding personalized product improvements.
Key features include:
Benefits of using Amplitude include the ability to improve customer retention by understanding key engagement drivers, increase conversion rates through optimized funnels, and refine user experiences with more accurate segmentation. This leads to increased ROI as teams can focus on the most impactful improvements.
Amplitude is valuable across various sectors like e-commerce, fintech, and SaaS. It helps e-commerce teams refine product recommendations, fintech companies assess user acquisition strategies, and SaaS firms personalize onboarding experiences.
Pricing is tailored based on usage and features, offering free, growth, and enterprise plans. Customer support includes comprehensive documentation, a knowledge base, and expert guidance for setup, data management, and strategic analysis.
In summary, Amplitude helps businesses analyze and optimize digital user experiences to enhance engagement, conversion, and retention through a robust suite of analytical tools.
Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.
Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.
What are the key features of Cisco Duo?
Which benefits and ROI should users consider?
In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.
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