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Amazon QuickSight vs Pentaho Business Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.8
Amazon QuickSight offers cost-effective analytics with savings and efficiency, featuring security and affordability over Tableau for organizations.
Sentiment score
5.4
Pentaho Business Analytics mixed ROI perceptions highlight efficiency gains but unclear returns compared to competitors like QlikView and Tableau.
 

Customer Service

Sentiment score
5.7
Amazon QuickSight's customer service receives mixed reviews, with ratings varying based on user experience and type of support arrangement.
Sentiment score
6.5
Pentaho Business Analytics receives mixed reviews for customer support, with users relying heavily on forums and community assistance.
I would say out of all the support experience I've had, only 5% took quite a long time to respond to the support message.
Engineer at Hubtel
I would say at the moment, so far, good in the sense of Amazon's technical support.
General Manager Information Systems at a manufacturing company with 10,001+ employees
 

Scalability Issues

Sentiment score
5.8
Amazon QuickSight is scalable and adaptable, though performance may decrease with extremely large datasets and high user counts.
Sentiment score
7.0
Pentaho Business Analytics is scalable with good performance but occasionally needs professional help for complex data handling.
 

Stability Issues

Sentiment score
6.5
Amazon QuickSight offers reliable stability, positive performance reviews, and effective data reconciliation despite some minor technical issues.
Sentiment score
6.5
Pentaho Business Analytics is stable but may face Java caching issues, impacting performance and requiring careful cache management.
 

Room For Improvement

Amazon QuickSight struggles with feature limitations, integration issues, high costs, and lacks user-friendliness compared to competitors.
Pentaho Business Analytics lacks an intuitive interface, robust integration, self-service features, and requires technical expertise, limiting usability.
Understanding how AWS charges for Amazon QuickSight usage is critical for all users wanting to visualize their data effectively.
IT Infrastructure Support Specialist at Olam Agri
For example, making automation for filling missing data or reformatting incorrect data formats, and making date corrections.
Freelancer at a government with 501-1,000 employees
On the analytics side, we are migrating into Amazon QuickSight. One of the products is already migrating, and the rest is in the pipeline.
General Manager Information Systems at a manufacturing company with 10,001+ employees
Pentaho Business Analytics is hard to learn and not suited for initial users as it requires knowledge of operating systems, Java, and other technical skills.
DBA at Federal University of Uberlândia
 

Setup Cost

Amazon QuickSight provides cost-effective, flexible pricing, ideal for AWS users, with pay-as-you-go and integration benefits but room for cost cuts.
Enterprise buyers find the free Pentaho Community Edition cost-effective, while the Enterprise Edition offers value with support and features.
It is not expensive, but it is also not cheap.
Senior Solutions Architect at a media company with 10,001+ employees
Pentaho Business Analytics is priced similarly to other competitors such as QlikView and Tableau.
DBA at Federal University of Uberlândia
 

Valuable Features

Amazon QuickSight provides user-friendly, cloud-native data visualization with AWS integration, supporting diverse data sources and machine learning features efficiently.
Pentaho Business Analytics provides easy data integration, customizable dashboards, extensive connectivity, and supports efficient data transformation and delivery.
The interactive dashboards of Amazon QuickSight are very important tools in business intelligence.
Freelancer at a government with 501-1,000 employees
The natural language query is very important, and natural language processing is crucial for disseminating dashboards across multiple formats and mechanisms.
Senior Solutions Architect at a media company with 10,001+ employees
Interactive dashboards do help with data analysis.
General Manager Information Systems at a manufacturing company with 10,001+ employees
It is a stable product, and it can handle large datasets.
DBA at Federal University of Uberlândia
 

Categories and Ranking

Amazon QuickSight
Ranking in BI (Business Intelligence) Tools
5th
Average Rating
7.2
Reviews Sentiment
6.4
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Pentaho Business Analytics
Ranking in BI (Business Intelligence) Tools
20th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
45
Ranking in other categories
Cloud Operations Analytics (2nd), Reporting (13th)
 

Mindshare comparison

As of January 2026, in the BI (Business Intelligence) Tools category, the mindshare of Amazon QuickSight is 3.7%, down from 7.3% compared to the previous year. The mindshare of Pentaho Business Analytics is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
Amazon QuickSight3.7%
Pentaho Business Analytics0.6%
Other95.7%
BI (Business Intelligence) Tools
 

Featured Reviews

SN
IT Infrastructure Support Specialist at Olam Agri
Can always access reports through intuitive dashboards that support diverse data connections
I can't specifically say how Amazon QuickSight could be improved since I focus more on using it and leveraging its functionalities. However, I could invest additional time to explore possible feedback from customers regarding their challenges. As cloud engineers, our capacity to improve is limited since AWS manages the services, but I would be open to feedback. I'm aware there are minor details that AWS could enhance, such as optimizing costs for beginners or small startups, which can be steep when trying to take Amazon QuickSight into production. Many have noticed that AWS services greatly benefit well-established companies, while startups struggle with costs as they transition data out of AWS. Understanding how AWS charges for Amazon QuickSight usage is critical for all users wanting to visualize their data effectively.
JB
Founder at SJT Consult
Solution enables effective ETL processes and exhibits high satisfaction
From an integration perspective, Pentaho Business Analytics is not the best tool on the market. There are things done by Apache that are better, though I am not the one implementing them, so this is based on what I have heard about novelties in the market. I do not see the need to extend the coverage of Pentaho Business Analytics's domain. For things that it does not do, there are better solutions on the market, and it would be costly to implement them. Pentaho Business Analytics is a very great tool for very specific standardized scenarios. If you need more complex elastic solutions because the process is different, there are better tools available.
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880,954 professionals have used our research since 2012.
 

Comparison Review

it_user6978 - PeerSpot reviewer
Co-Founder at Helical IT Solution (Jaspersoft, Pentaho, Talend, Kettle, DWBI, ETL, Ctools, iReport, Jasper Report)
Jun 10, 2013
Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition
Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
11%
Government
6%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise10
Large Enterprise16
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise7
Large Enterprise15
 

Questions from the Community

What do you like most about Amazon QuickSight?
The integration is very seamless. We stored our result CSV files in S3 and connected directly from there.
What is your experience regarding pricing and costs for Amazon QuickSight?
Amazon QuickSight charges $250 per user, which becomes expensive when managing multiple departments. However, this cost is offset by the advantages it provides.
What needs improvement with Amazon QuickSight?
I don't want to hypothetically say about the effectiveness of Amazon QuickSight in terms of machine learning, so I need to pass on that. At the moment, on the cloud perspective, we have Amazon majo...
Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
What is your experience regarding pricing and costs for Pentaho Business Analytics?
Pentaho Business Analytics offers the best value for money. While improvements can be made in some areas, particularly with more cloud-based solutions, it is not in their domain because they do not...
What needs improvement with Pentaho Business Analytics?
From an integration perspective, Pentaho Business Analytics is not the best tool on the market. There are things done by Apache that are better, though I am not the one implementing them, so this i...
 

Also Known As

QuickSight
Pentaho, Kettle, Hitachi Pentaho Business Analytics
 

Overview

 

Sample Customers

MLB Advanced Media, Infor, HotelBeds, Gemini, Jivochat, Edmunds.com
Cargo 2000 Lufthansa, Marketo, ModCloth, Cardiac Science, Telefonica, ExactTarget, Active Broadband Networks, and Brussels Airport.
Find out what your peers are saying about Amazon QuickSight vs. Pentaho Business Analytics and other solutions. Updated: December 2025.
880,954 professionals have used our research since 2012.