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Amazon AWS vs VxRail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
AWS offers cost savings, scalability, and agility with a pay-as-you-go model, attracting clients and reducing overhead.
Sentiment score
6.6
VxRail streamlines management, reduces costs, enhances flexibility, and boosts performance, offering significant long-term value and operational efficiency.
 

Customer Service

Sentiment score
6.9
AWS is favored for reliable support and problem-solving despite concerns over response times and communication efficiency.
Sentiment score
8.0
VxRail customer service is highly rated for dedicated support, though experiences vary; centralized support is particularly appreciated.
Reaching out to them and talking is different from receiving a complete solution to your problem.
Amazon AWS has good technical engineers available, making their customer service reliable.
A key area for improvement for VMware would be response time.
The support is all provided by Dell, and it is quite good.
 

Scalability Issues

Sentiment score
7.9
Amazon AWS provides seamless vertical and horizontal scalability, supporting diverse customer needs from startups to large enterprises efficiently.
Sentiment score
7.8
VxRail offers scalable solutions for diverse workloads, enabling seamless growth across enterprises with efficient management and quick expansions.
The scalability of Amazon AWS is excellent.
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
Scalability is easy with VxRail.
There are limitations, such as the inability to upgrade from a single to dual CPU in certain configurations.
 

Stability Issues

Sentiment score
8.1
Amazon AWS is highly reliable with minimal issues, strong infrastructure, and stability often rated between eight and nine.
Sentiment score
8.5
VxRail is highly praised for its stability, resilience, minimal disruptions, and effective updates, earning high customer satisfaction scores.
It is a very stable and mature product, with centralized management and upgrades being perfect for us.
The product is very stable, and I rate its stability as nine out of ten.
 

Room For Improvement

AWS users face challenges in cost, support, complexity, security, documentation, and features, with improvements needed in usability and integration.
VxRail faces challenges with setup, compatibility, integration, support, and costs, suggesting improvements in automation, pricing, and scalability.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
When using scripts for APIs to fetch data, they don't match the data exactly with the request.
It requires a very clean environment to proceed without issues.
Stabilizing the update procedure further would make it better.
The major issue with VxRail is the razoring process, which can only be performed by Dell.
 

Setup Cost

AWS offers scalable, flexible pricing suited for enterprises but requires careful management to avoid high costs from storage and data transfer.
VxRail offers bundled pricing suitable for enterprises, balancing high initial costs with long-term savings and flexible payment options.
After three to four years, if you are not managing it correctly, you will be paying more than an on-premise solution, which applies to all cloud providers, so you must regularly maintain and manage for efficiency.
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
Previously, the cost was higher, however, recent changes in VMware pricing have reduced it.
Purchasing VxRail is quite expensive compared to a simple Dell server.
The cost varies for us as a large company because we receive special offers from Dell.
 

Valuable Features

Amazon AWS offers scalable, secure, and flexible cloud services with automation, diverse tools, and excellent support for efficient resource management.
VxRail provides seamless upgrades, centralized management, high availability, robust storage, and scalability, enhancing IT operations and performance.
Amazon AWS offers flexibility and scalability.
I particularly appreciate the recommendation engines they have recently created on the services, such as Savings Plans recommendations and Reserved Instances recommendations, which are very helpful, along with the analyzers such as their IAM analyzer and Access Analyzer.
Customers prefer the single pane of glass management and integration with VMware, which makes it easier for them to proceed with decisions involving VMware products.
Another benefit is the fully automated upgrade process, which is completed with just one click through the VxRail Manager.
The features of VxRail that we find most useful for our customers include the easy update mechanism and the support for both VMware and hardware.
 

Categories and Ranking

Amazon AWS
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
256
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd), PaaS Clouds (2nd)
VxRail
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
132
Ranking in other categories
HCI (1st)
 

Mindshare comparison

Amazon AWS and VxRail aren’t in the same category and serve different purposes. Amazon AWS is designed for Infrastructure as a Service Clouds (IaaS) and holds a mindshare of 13.5%, down 21.9% compared to last year.
VxRail, on the other hand, focuses on HCI, holds 17.4% mindshare, down 21.0% since last year.
Infrastructure as a Service Clouds (IaaS)
HCI
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
Rami Jadallah - PeerSpot reviewer
Streamline management and integration with seamless upgrades
The primary reasons customers choose VxRail include ease of management, ease of upgrades, and integration with VMware. The hyper-converged infrastructure simplifies software and hardware upgrades. Customers prefer the single pane of glass management and integration with VMware, which makes it easier for them to proceed with decisions involving VMware products.
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
University
7%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What Is The Biggest Difference Between vSAN And VxRail?
While both run on the vSAN technology from VMware, vSAN needs to be deployed on vSAN ready nodes while VxRail is an engineered system. The choice to choose which technology depends on two major fac...
What are the major differences between VxRail and Dell EMC PowerFlex?
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Comparisons

 

Also Known As

Amazon Web Services, AWS
VCE VxRail
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
World Wide Technology Inc, Renault Sport Formula One Team, 8x8 Inc, Brownes, Canadian Pacific, Canopy, Denton, EDF, Unilin, Xerox
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Akamai and others in Infrastructure as a Service Clouds (IaaS). Updated: June 2025.
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