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Amazon AWS vs SAP Cloud Platform vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Amazon AWS offers cost-effective, scalable solutions with pay-as-you-go pricing, enabling quick deployment and significant financial benefits.
Sentiment score
7.0
Salesforce Platform improves efficiency and revenue, reduces silos, and boosts productivity, with ROI evident through increased revenue and time savings.
Sentiment score
6.4
SAP Cloud Platform offers substantial returns, especially for large enterprises, despite some variations in investment recovery and cost concerns.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
Independent Business Consultant at Freelance
In terms of productivity, my ROI is definitely at an eight or nine out of a scale of one to ten.
Solution Architect And Senior Consultant at Keysight Technologies
Top management buy-in is crucial, and conducting an ROI analysis is essential before adoption to ensure the investment aligns with value.
COO at Data Core Systems
Orders are managed online, integrated with S/4HANA, reducing chances of fraud or communication errors in processes like purchase orders and sales.
Content Specialist at PeerSpot
In the last three to four years, whatever we have invested, we have received two to three times back from our investment.
Head of Department ERP at The Singareni Collieries Company Limited
 

Customer Service

Sentiment score
6.8
Amazon AWS customer service is highly effective and responsive, with knowledgeable support and comprehensive documentation, enhancing user satisfaction.
Sentiment score
6.8
Salesforce support is praised for responsiveness and collaboration but mixed ratings exist due to some preferring internal resources.
Sentiment score
6.3
SAP Cloud Platform offers effective customer support with reliable assistance, though time zone communication and response times need improvement.
Reaching out to them and talking is different from receiving a complete solution to your problem.
Principal Consultant at a tech vendor with 10,001+ employees
We have a direct line to Amazon AWS, with premium support and AWS members located within the company.
Senior Machine Learning Engineer at sportsbet
Amazon AWS has good technical engineers available, making their customer service reliable.
Cloud Technical Program Manager at a tech vendor with 1,001-5,000 employees
The availability of knowledgeable support to the implementation partners and the customers could be better.
COO at Data Core Systems
I rate the technical support as ten out of ten because there is often a need for continuous technical support.
Content Specialist at PeerSpot
Regarding support, whenever we are creating a ticket for any problem, we want the solution immediately at the earliest.
Head of Department ERP at The Singareni Collieries Company Limited
 

Scalability Issues

Sentiment score
7.8
Amazon AWS offers exceptional scalability, enabling effortless resource expansion and efficient scaling to support diverse user needs globally.
Sentiment score
7.7
Salesforce Platform offers scalable solutions for all company sizes, although customization is key to managing its feature-rich environment.
Sentiment score
7.3
SAP Cloud Platform enables effective scaling, widely adopted across industries, though flexibility improvements are occasionally needed for higher demands.
The scalability of Amazon AWS is excellent.
Principal Consultant at a tech vendor with 10,001+ employees
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
Cloud Technical Program Manager at a tech vendor with 1,001-5,000 employees
When setting up resources, the maximum limit can go high or low, at which time instances are increased, which helps maintain latency standards.
Architect at ebzss
Salesforce's scalability was not a problem.
Independent Business Consultant at Freelance
Salesforce Platform is absolutely scalable for us.
Director at GenRocket
We are using it globally in thirty countries.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
On a scale of one to ten, I'd rate its scalability at nine and a half to ten.
COO at Data Core Systems
SAP Cloud Platform is most suitable for various business needs, allowing easy expansion.
Content Specialist at PeerSpot
 

Stability Issues

Sentiment score
8.1
Amazon AWS is highly reliable, with strong performance and minimal outages, earning high satisfaction for robustness and stability.
Sentiment score
8.1
Salesforce Platform is stable and reliable, with minimal issues, maintaining high performance and receiving strong user ratings for stability.
Sentiment score
7.7
SAP Cloud Platform is stable and reliable, with rare issues primarily due to external factors like internet or server management.
If I am spinning up any managed service from the console, sometimes it fails to start up, and there will be no information about why it failed.
Senior Machine Learning Engineer at sportsbet
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Independent Business Consultant at Freelance
We have never had any problems with it.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
It is definitely very stable.
Solution Architect And Senior Consultant at Keysight Technologies
If the databases are accurately managed, the solutions and processes are performed quickly and efficiently.
Content Specialist at PeerSpot
Earlier, we had individual applications, but now everything is migrated to SAP, and it's all on a single platform, making it easier for management to make timely decisions.
Head of Department ERP at The Singareni Collieries Company Limited
SAP Cloud Platform is pretty stable, although there are occasional rare glitches.
COO at Data Core Systems
 

Room For Improvement

Amazon AWS users seek better cost management, integration, user interfaces, security, performance, support, and simplified billing and setup processes.
Salesforce faces integration, cost, and customization challenges with inadequate reporting, UI issues, costly storage, and limited search functionality.
SAP Cloud Platform users face usability, integration, and pricing challenges, needing better support, customization, and documentation.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
Cloud Technical Program Manager at a tech vendor with 1,001-5,000 employees
When using scripts for APIs to fetch data, they don't match the data exactly with the request.
Principal Consultant at a tech vendor with 10,001+ employees
If I create a Glue job, that will create S3 buckets and other resources that have cost implications, but once I clean up a Glue job, it does not delete the other accessory resources.
Senior Machine Learning Engineer at sportsbet
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Account Manager at Red Hat
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Independent Business Consultant at Freelance
Using AI extensively to make the platform easier to use would also be beneficial.
Director at GenRocket
Allowing more third-party applications to be integrated into the cloud platform would make it easier for customers to adopt SAP Cloud Platform.
COO at Data Core Systems
SAP Cloud Platform should improve on integrating third-party applications with S/4HANA.
Content Specialist at PeerSpot
In 2024, we will have migrated to S/4HANA through RISE with SAP.
Head of Department ERP at The Singareni Collieries Company Limited
 

Setup Cost

Amazon AWS offers flexible pricing with cost-effectiveness, but managing expenses can be complex compared to Azure or GCP.
Salesforce Platform is costly but valued for features; pricing varies, necessitating careful evaluation to manage expenses effectively.
SAP Cloud Platform's pricing varies by users and services, often higher than competitors, with flexible options for enterprises.
After three to four years, if you are not managing it correctly, you will be paying more than an on-premise solution, which applies to all cloud providers, so you must regularly maintain and manage for efficiency.
Principal Consultant at a tech vendor with 10,001+ employees
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
Cloud Technical Program Manager at a tech vendor with 1,001-5,000 employees
Salesforce Platform may be on the expensive side.
Director at GenRocket
It is on the expensive side, unfortunately.
Solution Architect And Senior Consultant at Keysight Technologies
SAP is competitive compared to other enterprise solutions like Oracle, though not necessarily cheap.
COO at Data Core Systems
The cost for SAP Cloud Platform is high as the server is expensive.
Content Specialist at PeerSpot
Whatever we want to purchase, it is in lakhs of rupees or crores only.
Head of Department ERP at The Singareni Collieries Company Limited
 

Valuable Features

Amazon AWS provides scalable compute, flexible pricing, high security, and integration, ideal for building efficient applications with minimal infrastructure.
Salesforce Platform excels in scalability, customization, integration, analytics, and low-code development, enhancing productivity with automation and real-time insights.
SAP Cloud Platform offers scalable, secure integration, real-time processing, and flexible deployment, enhancing business management and decision-making capabilities.
Amazon AWS provides IAM features for user access management as well as KMS through key management service with private and public key encryption methodology.
Architect at ebzss
Amazon AWS offers flexibility and scalability.
Cloud Technical Program Manager at a tech vendor with 1,001-5,000 employees
One aspect I appreciate in Amazon AWS is their support team, which is excellent.
Principal Consultant at a tech vendor with 10,001+ employees
This integration allows us to manage customers from all aspects in one place, providing a clear view.
Senior Acount Executive for Financial Services at a tech vendor with 5,001-10,000 employees
The biggest benefit is seamless usage in terms of an easy-to-use interface and GUI that makes it easy to interact with the entire platform and generate reports effortlessly.
Solution Architect And Senior Consultant at Keysight Technologies
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
Account Manager at Red Hat
The main benefits of the SAP Cloud Platform for us are that earlier we had the primary data center at our place, but now we have shifted to the cloud.
Head of Department ERP at The Singareni Collieries Company Limited
It converts CapEx into OPEX due to its SaaS model.
COO at Data Core Systems
The most proficient feature of SAP Cloud Platform is integration for data services linked with Fiori apps.
Content Specialist at PeerSpot
 

Mindshare comparison

As of April 2026, in the PaaS Clouds category, the mindshare of Amazon AWS is 13.6%, up from 13.2% compared to the previous year. The mindshare of Salesforce Platform is 3.3%, up from 2.8% compared to the previous year. The mindshare of SAP Cloud Platform is 5.9%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Amazon AWS13.6%
Salesforce Platform3.3%
SAP Cloud Platform5.9%
Other77.2%
PaaS Clouds
 

Featured Reviews

Asif  Meem - PeerSpot reviewer
Senior Machine Learning Engineer at sportsbet
Managed cloud services have helped accelerate experiments with flexible configuration options
Sometimes the costs associated with spinning up a service, especially managed services, have implications. For example, if I create a Glue job, that will create S3 buckets and other resources that have cost implications, but once I clean up a Glue job, it does not delete the other accessory resources. Sometimes, I have to go hunting for what resources Amazon AWS might have provisioned and how it is costing behind the scenes. It can be complex depending on your level of expertise. It is not as easy to get started, especially when it comes to secure practices. Amazon AWS is more hands-on than other platforms.
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.
HP
Head of Department ERP at The Singareni Collieries Company Limited
Consistently beneficial with excellent accessibility although support's response time needs improvement
The features and functions of the SAP Cloud Platform are very good; the performance is improved when compared with the older versions. Earlier, we were using Oracle DB, and after HANA DB migration, it is fine. We are getting the reports, and processing time is also reduced. Almost all the features of the SAP Cloud Platform are fine and good. SAP Fiori has also entered into the picture, and we are developing the Fiori apps. We have started with the BTP for the new innovations as per the SAP roadmap. The main benefits of the SAP Cloud Platform for us are that earlier we had the primary data center at our place, but now we have shifted to the cloud. The maintenance is free for us; the maintenance is completely done by this SAP partnership with Cloud4C. We have started using the SAP Analytics Cloud, and we have developed many applications for SAP SAC. We are going to give the presentation to our chairman most probably next week. The analytics features positively influence decision-making for us. The SAP Cloud Platform has been effective for us because the processing time is reduced, and we can access it easily.
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Government
8%
Manufacturing Company
8%
Computer Software Company
6%
Manufacturing Company
14%
Computer Software Company
7%
Energy/Utilities Company
6%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business131
Midsize Enterprise48
Large Enterprise114
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise26
Large Enterprise39
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise7
Large Enterprise26
 

Questions from the Community

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Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderfu...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expand...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the fle...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work be...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we d...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world....
What do you like most about SAP Cloud Platform?
The product improved our company's business operations since we got value out of it.
What is your experience regarding pricing and costs for SAP Cloud Platform?
The pricing is not suitable for small or medium organizations. Price and features are concerns.
 

Also Known As

Amazon Web Services, AWS
Salesforce1, Force.com, Salesforce App Cloud
SAP HANA Cloud Platform
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
ADP
Siemens, Shell & Volkswagen, Still, EarlySense, Roche, National Football League, Heidelberg University Hospital, In Mind Computing, The Timken Company, OPAL, EnterpriseJungle, Groupe Danone, Accenture, T-Systems, Sailing Team Germany, Sloan Valve
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds. Updated: March 2026.
885,444 professionals have used our research since 2012.