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Alteryx vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Alteryx offers quick ROI through reduced data prep time and increased efficiency, despite high licensing costs.
Sentiment score
5.7
SAP Crystal Reports greatly enhances ERP reporting and efficiency, offering ROI over 1000%, despite costly user training.
Tasks that earlier took hours in Excel or SQL are now completed in minutes.
Senior Rpa Consultant at a computer software company with 51-200 employees
From a time-saving perspective, we saved 60 to 75 percent of the human workforce needed and eliminated other disparate ETL tools, ultimately saving us over 600,000 dollars.
Senior Staff Cyber Security Cloud Data Architect at GE Healthcare
Alteryx helps familiarize managers with artificial intelligence-driven possibilities.
Chief Information Officer at granistr
 

Customer Service

Sentiment score
7.1
Alteryx offers responsive service; technical support is knowledgeable, but users often rely on community forums for solutions.
Sentiment score
5.7
SAP Crystal Reports customer support is inconsistent, with mixed reviews, leading users to favor online resources and self-help solutions.
Customer support from Alteryx has been amazing.
Senior Staff Cyber Security Cloud Data Architect at GE Healthcare
they do have a website for resolving doubts and accessing helpful resources, including various tools and filters.
Senior Analyst at Guardian India Operation
I contacted customer support once or twice, and they were quick to respond.
Experience Technocrat driving IT initiatives at WISDOMBOWL
I have not encountered any problems requiring assistance.
SAP Technical Manager at VS Furniture Middle East
 

Scalability Issues

Sentiment score
7.2
Alteryx is scalable for enterprise analytics, but expanding usage can lead to concerns over costs and server requirements.
Sentiment score
7.6
SAP Crystal Reports supports scalability and is suitable for medium to large enterprises, with room for scalability improvements.
Alteryx is scalable for most enterprise analytics and data preparation workloads.
Senior Rpa Consultant at a computer software company with 51-200 employees
Suggestions for improvements in Alteryx include areas for increasing efficiency, particularly in processing telemetry data, which involves dealing with large volumes of unstructured data.
Senior Staff Cyber Security Cloud Data Architect at GE Healthcare
Alteryx is scalable, and I would give it eight out of ten.
Experience Technocrat driving IT initiatives at WISDOMBOWL
 

Stability Issues

Sentiment score
7.8
Alteryx is highly regarded for its stability, fast data processing, and reliability, despite occasional server or workflow issues.
Sentiment score
7.1
SAP Crystal Reports is stable on Windows, with Unix challenges and improved performance on specialized servers post-2011.
I didn't need to reach out to Alteryx for support because available documents usually provide enough information to resolve issues.
Software Engineer at a computer software company with 10,001+ employees
I have not encountered any lagging, crashing, or instability in the system during these three months of usage.
Legal Coordinator at a transportation company with 10,001+ employees
Alteryx is a reliable tool, but it is also very heavy, requiring good laptop configurations, a minimum of 8GB RAM, and a recent processor such as i10.
Senior Analyst at Guardian India Operation
 

Room For Improvement

Alteryx needs improved visualization, performance, and integration, with users frustrated by pricing, learning curve, and limited collaboration features.
SAP Crystal Reports needs better visualization, modern tech integration, improved analytics, compatibility, and enhanced documentation and support.
The tool could include more native connectors, such as for global ERPs, instead of requiring additional fees for these connections.
Legal Coordinator at a transportation company with 10,001+ employees
The support structure changed; initially, we received great support, however, it later became less reliable due to licensing issues and a tiered support system.
Senior Capacity Planner at a financial services firm with 10,001+ employees
The additional features that Alteryx needs to work on to make it more competitive include better collaboration and easier integration through API.
Senior Consultant at a consultancy with 201-500 employees
If it is closed due to any problem, it should be able to recover where I left off, similar to Excel, which should be a feature for SAP Crystal Reports.
SAP Technical Manager at VS Furniture Middle East
Enabling better practices and testing to enhance data accuracy and efficiency for company sectors.
Inhouse SAP Business One Sr. Consultant at a retailer with 501-1,000 employees
It would be beneficial to have easier integration with Azure, Microsoft Power Platform, and similar cloud technologies.
I'm at DTS Group
 

Setup Cost

Enterprise buyers find Alteryx offers robust analytics but at high costs, weighed against potential efficiency and productivity benefits.
SAP Crystal Reports pricing perceptions vary; some find it costly, but discounts and volume deals can reduce expenses.
The price is very high, with licensing typically starting around five thousand dollars plus user per year.
Senior Rpa Consultant at a computer software company with 51-200 employees
We found excellent use cases for automation through Alteryx, which provided the means to reduce operational costs and streamline the build of ETL pipelines without extensive coding.
Senior Staff Cyber Security Cloud Data Architect at GE Healthcare
Alteryx is more cost-effective compared to Informatica licenses, offering savings.
Software Engineer at a computer software company with 10,001+ employees
 

Valuable Features

Alteryx simplifies data workflows with a user-friendly interface, offering integration, automation, and advanced analytics without coding.
SAP Crystal Reports provides flexible data connectivity, custom design, and efficient reporting, enhancing decision-making and client communication.
Alteryx not only represents data but also supports decision-making by suggesting the next steps.
Chief Information Officer at granistr
Analysts who do not have any coding experience can still work on the transformation and preparation of data, which is quite useful.
Senior Consultant at a consultancy with 201-500 employees
Alteryx includes built-in tools such as drive time analysis and linear regression, which are much harder to achieve in standard BI tools such as Power BI or Tableau.
Senior Rpa Consultant at a computer software company with 51-200 employees
SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases.
SAP Technical Manager at VS Furniture Middle East
The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel.
Inhouse SAP Business One Sr. Consultant at a retailer with 501-1,000 employees
The best features SAP Crystal Reports offers are powerful data connectivity, customized report design, interactive and visual reports, import, export, sharing options, and automation and scheduling.
I'm at DTS Group
 

Categories and Ranking

Alteryx
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
87
Ranking in other categories
Predictive Analytics (1st), Data Science Platforms (5th), Data Preparation Tools (1st)
SAP Crystal Reports
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
Reporting (14th)
 

Mindshare comparison

While both are Business Intelligence solutions, they serve different purposes. Alteryx is designed for Predictive Analytics and holds a mindshare of 7.8%, down 18.3% compared to last year.
SAP Crystal Reports, on the other hand, focuses on Reporting, holds 2.3% mindshare, down 2.6% since last year.
Predictive Analytics Mindshare Distribution
ProductMindshare (%)
Alteryx7.8%
Red Hat Lightspeed6.1%
DataRobot6.0%
Other80.1%
Predictive Analytics
Reporting Mindshare Distribution
ProductMindshare (%)
SAP Crystal Reports2.3%
Tableau Enterprise14.6%
Microsoft Power BI13.5%
Other69.6%
Reporting
 

Featured Reviews

ManojBehera - PeerSpot reviewer
Senior Staff Cyber Security Cloud Data Architect at GE Healthcare
Automated complex ETL workflows have reduced coding effort and improved data integration
One area for improvement is in integrating mostly the data which comes from telemetry, where I can see some sort of improvisations can be made. It is a massive amount of unstructured data, and I believe Alteryx is able to handle it, but there can be some improvements. Suggestions for improvements in Alteryx include areas for increasing efficiency, particularly in processing telemetry data, which involves dealing with large volumes of unstructured data. Additionally, I believe when we use filter tools immediately after the input source, there can be slowdowns when handling massive data. The user experience of Alteryx is generally good, but there are areas for improvement from a user's perspective, particularly regarding user interface enhancements. I think there's always room for improvement, but otherwise, Alteryx has been a great tool for me. We haven't experienced significant disruptions while increasing data volumes, though I sense there could be performance issues as data grows exponentially. This is an area that could use improvement in Alteryx.
Salman Mukhtar Baig - PeerSpot reviewer
SAP Technical Manager at VS Furniture Middle East
Unlock data insights with seamless integration and robust reporting features
I assess the impact of SAP Crystal Reports' dynamic parameters on the customization and flexibility of my reports as very good. Sometimes it creates a problem when it suddenly closes during work due to improper shutdowns, but most of the time it's beneficial since I can fetch the data in one report very efficiently, which is great for the company. The sub reports in SAP Crystal Reports help me enhance the depth and detail of my reports by allowing me to use multiple sets of records, especially when I have very large requirements, such as company dashboards that show what sales, purchases, productions, and HR are doing. Using sub reports as the main report is very beneficial because I can pull multiple department data into the main report. Over the years, SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases. I can also connect this data with Excel, which makes it a very powerful tool for me.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
8%
Construction Company
7%
Computer Software Company
6%
Financial Services Firm
16%
Outsourcing Company
9%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise16
Large Enterprise56
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise15
Large Enterprise22
 

Questions from the Community

What is the Biggest Difference Between Alteryx and IBM SPSS Modeler?
One of the differences is that with Alteryx you can use it as an ETL and analytics tool. Please connect with me directly if you want to know more.
What is the Biggest Difference Between Alteryx and IBM SPSS Modeler?
Alteryx is an extremely easy and flexible data tool, flexible in terms of drag and drop toolset and also has python, R integrations if your team requires this. It can handle over 2 billion rows of...
What is the Biggest Difference Between Alteryx and IBM SPSS Modeler?
I am not familiar with IBM SPSS Modeler, therefore, I cannot compare these two products. Regarding Alteryx I can say the following: - An excellent desktop tool for Data Prep and analytics. - Featu...
What needs improvement with SAP Crystal Reports?
SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud platforms and AI tools. It would be beneficial to have easier integration with Azur...
What is your primary use case for SAP Crystal Reports?
I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports and use customer data printing. When I use SAP Crystal Reports for customer data ...
What is your experience regarding pricing and costs for SAP Crystal Reports?
I am aware that the pricing of SAP Crystal Reports gradually changes. When I bought it last time, I don't remember the exact price, and I need to check the current price on the portal. SAP Crystal ...
 

Overview

 

Sample Customers

AnalyticsIq Inc., belk, BloominBrands Inc., Cardinalhealth, Cineplex, Dairy Queen
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about Alteryx, SAP, Red Hat and others in Predictive Analytics. Updated: June 2026.
903,807 professionals have used our research since 2012.