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Alteryx vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Alteryx users report high ROI and efficiency improvements within months, with faster workflows and cost savings over alternatives.
Sentiment score
5.7
SAP Crystal Reports greatly enhances ERP reporting and efficiency, offering ROI over 1000%, despite costly user training.
Alteryx helps familiarize managers with artificial intelligence-driven possibilities.
 

Customer Service

Sentiment score
7.3
Alteryx offers responsive customer service and valuable community support, though some users note longer response times and premium service pushes.
Sentiment score
5.7
SAP Crystal Reports customer support is inconsistent, with mixed reviews, leading users to favor online resources and self-help solutions.
I contacted customer support once or twice, and they were quick to respond.
The customer service was not good because we weren't premium support users.
Customer support is good since I've had no issues and can easily contact representatives who respond promptly.
I have not encountered any problems requiring assistance.
 

Scalability Issues

Sentiment score
7.2
Alteryx is praised for smooth scalability, efficient data management, integration flexibility despite noted high scaling costs by some.
Sentiment score
7.6
SAP Crystal Reports supports scalability and is suitable for medium to large enterprises, with room for scalability improvements.
Alteryx is scalable, and I would give it eight out of ten.
 

Stability Issues

Sentiment score
7.9
Alteryx is praised for stability and speed with minor issues, excelling in data processing over competitors but needing cloud improvements.
Sentiment score
7.1
SAP Crystal Reports is stable on Windows, with Unix challenges and improved performance on specialized servers post-2011.
I have not encountered any lagging, crashing, or instability in the system during these three months of usage.
I didn't need to reach out to Alteryx for support because available documents usually provide enough information to resolve issues.
 

Room For Improvement

Alteryx should enhance visualization, integration, pricing, and support to improve accessibility and usability for non-technical users.
SAP Crystal Reports needs better visualization, modern tech integration, improved analytics, compatibility, and enhanced documentation and support.
The tool could include more native connectors, such as for global ERPs, instead of requiring additional fees for these connections.
The support structure changed; initially, we received great support, however, it later became less reliable due to licensing issues and a tiered support system.
It would be beneficial if Alteryx could lower its price or introduce a loyalty program for individual consultants and freelancers like me.
Integration of a real-time preview and a live preview panel that updates instantly while designing the reports would make it much easier to use.
If it is closed due to any problem, it should be able to recover where I left off, similar to Excel, which should be a feature for SAP Crystal Reports.
Enabling better practices and testing to enhance data accuracy and efficiency for company sectors.
 

Setup Cost

Alteryx's high pricing, ranging from $5,000 to $80,000 annually, offers discounts for multi-year subscriptions and justifiable ROI for larger firms.
SAP Crystal Reports pricing perceptions vary; some find it costly, but discounts and volume deals can reduce expenses.
Alteryx is more cost-effective compared to Informatica licenses, offering savings.
Some were hesitant to pay $4000 per seat.
Alteryx is expensive.
 

Valuable Features

Alteryx provides user-friendly drag-and-drop analytics, supporting complex data tasks with strong integration and advanced features for diverse industries.
SAP Crystal Reports provides flexible data connectivity, custom design, and efficient reporting, enhancing decision-making and client communication.
Alteryx not only represents data but also supports decision-making by suggesting the next steps.
It offered quick development, with the ability to process large datasets.
The tool also provides functionality for dashboarding, report bursting, and handling multi-currency and multi-language situations.
SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases.
The best features SAP Crystal Reports offers are powerful data connectivity, customized report design, interactive and visual reports, import, export, sharing options, and automation and scheduling.
The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel.
 

Categories and Ranking

Alteryx
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Predictive Analytics (1st), Data Science Platforms (5th), Data Preparation Tools (1st)
SAP Crystal Reports
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
Reporting (7th)
 

Mindshare comparison

While both are Business Intelligence solutions, they serve different purposes. Alteryx is designed for Predictive Analytics and holds a mindshare of 15.0%, down 25.1% compared to last year.
SAP Crystal Reports, on the other hand, focuses on Reporting, holds 2.7% mindshare, down 3.1% since last year.
Predictive Analytics Market Share Distribution
ProductMarket Share (%)
Alteryx15.0%
Anaplan13.8%
SAP Analytics Cloud12.8%
Other58.4%
Predictive Analytics
Reporting Market Share Distribution
ProductMarket Share (%)
SAP Crystal Reports2.7%
Microsoft Power BI24.3%
Tableau Enterprise20.6%
Other52.4%
Reporting
 

Featured Reviews

Theresa McLaughlin - PeerSpot reviewer
Quick development enables seamless data processing despite occasional support issues
There were times when the product would fail during development without an apparent reason. The support structure changed; initially, we received great support, however, it later became less reliable due to licensing issues and a tiered support system. Licensing negotiations were problematic, affecting our product usage. For instance, our licenses were temporarily lost during negotiations when an agreement couldn't be reached.
MUHAMMAD_IMRAN - PeerSpot reviewer
Crystal Reports enables comprehensive data visualization but requires consistent integration practices for optimal accuracy
SAP Crystal Reports provides a clear picture for customer and vendor orders, showing whether orders are pending and delivering receivable and payable statuses, which allows understanding different scenarios categorically for client needs, ultimately satisfying both customers and clients. The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel, which makes accessing and understanding data from the database easier. The ability to generate different formats facilitates better data analysis, although occasionally advanced features such as workbench center directly enhance the experience. The impact of SAP Crystal Reports' dynamic parameters significantly affects the customization and flexibility of reports, allowing adjustments to parameters based on client needs, such as date, users, and ledger views, ensuring data is correctly collected and formatted according to the client's requirements.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
9%
Computer Software Company
9%
Retailer
6%
Financial Services Firm
11%
Manufacturing Company
10%
Government
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise14
Large Enterprise51
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise15
Large Enterprise22
 

Questions from the Community

What is the Biggest Difference Between Alteryx and IBM SPSS Modeler?
One of the differences is that with Alteryx you can use it as an ETL and analytics tool. Please connect with me directly if you want to know more.
What is the Biggest Difference Between Alteryx and IBM SPSS Modeler?
Alteryx is an extremely easy and flexible data tool, flexible in terms of drag and drop toolset and also has python, R integrations if your team requires this. It can handle over 2 billion rows of...
What is the Biggest Difference Between Alteryx and IBM SPSS Modeler?
I am not familiar with IBM SPSS Modeler, therefore, I cannot compare these two products. Regarding Alteryx I can say the following: - An excellent desktop tool for Data Prep and analytics. - Featu...
What needs improvement with SAP Crystal Reports?
SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud platforms and AI tools. It would be beneficial to have easier integration with Azur...
What is your primary use case for SAP Crystal Reports?
I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports and use customer data printing. When I use SAP Crystal Reports for customer data ...
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Overview

 

Sample Customers

AnalyticsIq Inc., belk, BloominBrands Inc., Cardinalhealth, Cineplex, Dairy Queen
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about Alteryx, Altair, SAP and others in Predictive Analytics. Updated: September 2025.
867,676 professionals have used our research since 2012.