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AlphaSense vs Coveo comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlphaSense
Ranking in AI Research
4th
Average Rating
8.8
Number of Reviews
7
Ranking in other categories
Marketing Intelligence (3rd)
Coveo
Ranking in AI Research
1st
Average Rating
8.2
Number of Reviews
12
Ranking in other categories
Indexing and Search (2nd)
 

Mindshare comparison

As of October 2026, in the AI Research category, the mindshare of AlphaSense is 1.7%. The mindshare of Coveo is 1.2%. It is calculated based on PeerSpot user engagement data.
AI Research Mindshare Distribution
ProductMindshare (%)
Coveo1.2%
AlphaSense1.7%
Other97.1%
AI Research
 

Featured Reviews

Kayde Robert - PeerSpot reviewer
Sales Manager at Unilever
Research management has transformed our earnings work and consistently saves over half our time
AlphaSense handles image and screen captures very well. The imaging screen capture feature helps my team in practice by making research notes more useful. Another valuable feature that AlphaSense offers is AI summaries of earnings reports. AlphaSense has positively impacted my organization by allowing us to publish notes in the system to ensure everyone has the latest thinking from coverage analysis.
reviewer2903370 - PeerSpot reviewer
Web Project Manager at a university with 10,001+ employees
Search insights have reduced no-result queries and guide visitors quickly to relevant content
In my opinion, the best features Coveo offers are that it's quick, it's easy to navigate, and if you have something you want to know, Coveo is very helpful in helping you find out how to get the information that you need and sort the information that you need. Of those features, the main thing I find myself appreciating the most in my day-to-day work is being able to find what I need without spending a huge amount of time. The speed and easy navigation are important; there are other tools that do the same thing, but finding what I need quickly really matters.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One thing I wish more people knew about AlphaSense is that it is a complete database in itself."
"A specific outcome that shows how AlphaSense has helped my team is that it has saved our team between 40 to 55 percent of our time."
"AlphaSense has positively impacted my organization, and I have seen a significant time saving in research, about fifty to seventy percent."
"The best feature AlphaSense offers is the ability to conduct research, and the speed of the research tool is what makes it valuable for me."
"AlphaSense has become a core part of our research workflow, especially for speeding up competitive intelligence and making information gathering much more efficient."
"AlphaSense has positively impacted my organization by saving time on routine tasks."
"Extracting historical data from filings has saved me a lot of time since without AlphaSense I would have to open file by file and manually find the data myself."
"I have noticed improvements in decision-making speed, as it was taking three hours to analyze and manage the data, but thanks to AlphaSense, it is now done within a fraction of minutes."
"Coveo provides AI-driven search results and proper recommendations based on customer interaction and context, which is very beneficial for us because it improves our order conversion rate, allowing customers to find the exact products they want and see similar products, greatly increasing upselling."
"What we are seeing is that our sales have significantly increased by twenty to thirty percent just within one year of using Coveo."
"Coveo is scalable and I have not seen any latency issue."
"Coveo already has a very good e-learning platform with multiple courses to learn and certifications to achieve, so it is very good in terms of the learning curve for new users or developers working with it."
"One of the standout features of Coveo is its AI-powered search relevance, which helps users find the right content quickly."
"Before moving to Coveo, we had metrics of user clicks around two million, but after we went live with Coveo, user clicks and all view analytics jumped up over 3.5 million, which was a significant upgrade after implementing Coveo."
"In terms of accuracy and reliability of output, I believe Coveo is probably the best in market scenarios."
"I would highly recommend Coveo as it is smart, fast, relevant, and especially suitable for big sites and large e-commerce setups."
 

Cons

"AlphaSense can be improved by having a mechanism to add comments inside my own notes."
"AlphaSense could improve by incorporating an Excel API so that I can extract the information more easily directly with an Excel plugin."
"I would improve the Excel plugins, which are already present."
"AlphaSense can be improved with more accurate data."
"One area for improvement could be the high compute requirements for larger data sets that need to be improved."
"I would rate AlphaSense's customer support as lacking since I have not had any experience."
"AlphaSense could improve its dashboard customization and make some advanced filtering options more intuitive for new users."
"The learning curve can be steep for new developers, especially when working with relevance tuning, query pipelines, and advanced configurations."
"One area of improvement for Coveo is the size limitation concerning response results."
"I think Coveo can be improved by providing a sandbox for developers, even if you are not part of an organization, and the API configurations can be made a bit easier because there are a lot of options right now which confuses users."
"I would give Coveo a nine out of ten because the response and everything is fine, but the technical team of Coveo helps us, yet I think it is not one hundred percent."
"I faced some challenges regarding the accuracy of the search results with Coveo."
"Coveo can improve by supporting a few more languages."
"I chose eight out of ten because we have some limitations, such as when we share heavy data, where a large number of data takes more time for Coveo to process; that is one area where Coveo needs to improve, but apart from that, it is good."
"The main area I would improve is the learning curve because there are many concepts and configuration options, and understanding how indexing, query pipelines, security, and all those pieces work together requires experience."
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Top Industries

By visitors reading reviews
Manufacturing Company
31%
Outsourcing Company
21%
Financial Services Firm
8%
Computer Software Company
6%
Financial Services Firm
15%
Outsourcing Company
12%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise38
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise16
 

Questions from the Community

What needs improvement with AlphaSense?
I think AlphaSense could improve by incorporating an API in Excel so that one can extract the information more easily directly with an Excel plugin. I would like the platform to offer more integrat...
What is your primary use case for AlphaSense?
My main use case for AlphaSense is to pull historical data from filings directly and to generate research reports with AlphaSense's artificial intelligence. Extracting historical data from filings ...
What advice do you have for others considering AlphaSense?
My advice to others looking into using AlphaSense is to take a proof of concept of this particular artificial intelligence engine, as I am confident that the work on daily routine tasks will be min...
What is your experience regarding pricing and costs for Coveo?
My experience with pricing, setup cost, and licensing is that these things are mostly managed by our senior teams. We do not have much idea on what cost we are paying to them. It is not much of my ...
What needs improvement with Coveo?
Coveo can improve based on the rules we have provided in our CMS platform; in my case, we are using a CMS platform integrated with Coveo, so the rules we are providing, called Coveo rules, generate...
What is your primary use case for Coveo?
My main use case for Coveo is that I use it as a search engine for my websites. A quick specific example of how I use Coveo as a search engine for my websites is that we mostly used it for article ...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Sonus, 3i Group, Adobe, AECOM, American Society of Anesthesiologists, AmerisourceBergen Specialty Group, Centre dÍaccs ö lÍinformation juridique, Genesys, GoPro, Harris, Imprivata, L'Oreal, KeyBank, VMware
Find out what your peers are saying about AlphaSense vs. Coveo and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.