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AlphaSense vs Coveo comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlphaSense
Ranking in AI Research
3rd
Average Rating
8.8
Number of Reviews
5
Ranking in other categories
Marketing Intelligence (3rd)
Coveo
Ranking in AI Research
7th
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
Indexing and Search (3rd)
 

Mindshare comparison

As of August 2026, in the AI Research category, the mindshare of AlphaSense is 1.8%. The mindshare of Coveo is 1.3%. It is calculated based on PeerSpot user engagement data.
AI Research Mindshare Distribution
ProductMindshare (%)
AlphaSense1.8%
Coveo1.3%
Other96.9%
AI Research
 

Featured Reviews

Kayde Robert - PeerSpot reviewer
Sales Manager at Unilever
Research management has transformed our earnings work and consistently saves over half our time
AlphaSense handles image and screen captures very well. The imaging screen capture feature helps my team in practice by making research notes more useful. Another valuable feature that AlphaSense offers is AI summaries of earnings reports. AlphaSense has positively impacted my organization by allowing us to publish notes in the system to ensure everyone has the latest thinking from coverage analysis.
RS
Lead Engineer Senior Forntend Developer at Adobe
Intelligent search has transformed our ecommerce personalization and drives higher conversions
Coveo fits into our workflow as the core engine of our search, which makes our users' experience amazing by providing us with insights on what products are being sold more and what kind of customers in what regions understand or require what kind of products. Those minimalistic details are what Coveo has provided us with and improved our website interaction. The best features Coveo offers include the AI-powered search that analyzes the region, the user, specific products, or preferences and needs, automatically sharing that information. Additionally, the search it provides is extremely fast and features an auto-search option that gives users basic details, images, and offers in the search field itself. The AI-powered search actually helps our team by allowing users to search for products based on their preferences, with caching available that makes the search fast for users. This has increased our throughput time and the number of users engaged with our application, leading to more purchases. The biggest feature I would highlight about Coveo is the AI enhancements and advancements they have made. Beyond that, the website search for products is faster, and we use it for some of our internal employee search applications as well, making it an amazing tool to utilize.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AlphaSense has positively impacted my organization by saving time on routine tasks."
"Extracting historical data from filings has saved me a lot of time since without AlphaSense I would have to open file by file and manually find the data myself."
"I have noticed improvements in decision-making speed, as it was taking three hours to analyze and manage the data, but thanks to AlphaSense, it is now done within a fraction of minutes."
"AlphaSense has positively impacted my organization, and I have seen a significant time saving in research, about fifty to seventy percent."
"AlphaSense has become a core part of our research workflow, especially for speeding up competitive intelligence and making information gathering much more efficient."
"A specific outcome that shows how AlphaSense has helped my team is that it has saved our team between 40 to 55 percent of our time."
"I would highly recommend Coveo as it is smart, fast, relevant, and especially suitable for big sites and large e-commerce setups."
"Coveo provides AI-driven search results and proper recommendations based on customer interaction and context, which is very beneficial for us because it improves our order conversion rate, allowing customers to find the exact products they want and see similar products, greatly increasing upselling."
"What we are seeing is that our sales have significantly increased by twenty to thirty percent just within one year of using Coveo."
"Coveo provides a search engine experience that is superior when compared to the other search engines available in the market as of now."
"AI-enabled query suggestions help users return more frequently and build trust in the search capabilities our site offers, allowing us to drive content towards users based on popular queries."
 

Cons

"I would rate AlphaSense's customer support as lacking since I have not had any experience."
"One area for improvement could be the high compute requirements for larger data sets that need to be improved."
"AlphaSense could improve by incorporating an Excel API so that I can extract the information more easily directly with an Excel plugin."
"I would improve the Excel plugins, which are already present."
"AlphaSense can be improved by having a mechanism to add comments inside my own notes."
"AlphaSense could improve its dashboard customization and make some advanced filtering options more intuitive for new users."
"I would give Coveo a nine out of ten because the response and everything is fine, but the technical team of Coveo helps us, yet I think it is not one hundred percent."
"I chose eight out of ten because we have some limitations, such as when we share heavy data, where a large number of data takes more time for Coveo to process; that is one area where Coveo needs to improve, but apart from that, it is good."
"In a general sense, we are not seeing a remarkable return on investment because maintaining Coveo for our search functionality is costly, and we have to balance investments in search versus other areas."
"One area of improvement for Coveo is the size limitation concerning response results."
"While Coveo is overall very fast, I find the development integration somewhat challenging."
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Top Industries

By visitors reading reviews
Manufacturing Company
32%
Outsourcing Company
22%
Financial Services Firm
7%
Computer Software Company
6%
Financial Services Firm
20%
Construction Company
9%
Outsourcing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise37
By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What needs improvement with AlphaSense?
I think AlphaSense could improve by incorporating an API in Excel so that one can extract the information more easily directly with an Excel plugin. I would like the platform to offer more integrat...
What is your primary use case for AlphaSense?
My main use case for AlphaSense is to pull historical data from filings directly and to generate research reports with AlphaSense's artificial intelligence. Extracting historical data from filings ...
What advice do you have for others considering AlphaSense?
My advice to others looking into using AlphaSense is to take a proof of concept of this particular artificial intelligence engine, as I am confident that the work on daily routine tasks will be min...
What is your experience regarding pricing and costs for Coveo?
My experience with pricing, setup cost, and licensing is that these things are mostly managed by our senior teams. We do not have much idea on what cost we are paying to them. It is not much of my ...
What needs improvement with Coveo?
Coveo can improve based on the rules we have provided in our CMS platform; in my case, we are using a CMS platform integrated with Coveo, so the rules we are providing, called Coveo rules, generate...
What is your primary use case for Coveo?
My main use case for Coveo is that I use it as a search engine for my websites. A quick specific example of how I use Coveo as a search engine for my websites is that we mostly used it for article ...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Sonus, 3i Group, Adobe, AECOM, American Society of Anesthesiologists, AmerisourceBergen Specialty Group, Centre dÍaccs ö lÍinformation juridique, Genesys, GoPro, Harris, Imprivata, L'Oreal, KeyBank, VMware
Find out what your peers are saying about AlphaSense vs. Coveo and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.