We performed a comparison between Alluvio Aternity and Datadog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Alluvio Aternity provides useful functionalities including monitoring machine health and performance data, tracking desktop application usage, offering customization options, measuring UXI score, and ensuring endpoint visibility. Datadog offers dashboards, error reporting, a user-friendly interface, log analysis, and infrastructure monitoring capabilities. Alluvio Aternity has opportunities to enhance its reporting capabilities, customization of asset management, performance counters, and options for monitoring databases. Datadog could improve in terms of usability, integration, intuitiveness of user interfaces, learning curve, monitoring external websites, and SSL security, among other areas.
Service and Support: Alluvio Aternity's customer service provides prompt and skilled technical support, ensuring high levels of satisfaction. Although local support is available, more complex technical inquiries may require assistance from overseas engineers. Datadog's customer service has received varied feedback, with some users praising its helpful and responsive nature. However, others have encountered slow or unresponsive support, especially in the Asia-Pacific region.
Ease of Deployment: The setup process for Alluvio Aternity was praised for being excellent, simple, and convenient. It involved installing agents on PCs using Microsoft's SCCM solution. The setup for Datadog was generally seen as uncomplicated and direct, although some users found it slightly intricate and necessitated additional adjustments or collaboration with multiple teams.
Pricing: Users generally find the setup cost for Alluvio to be affordable and satisfactory. Opinions regarding Datadog's pricing and licensing are mixed. Some users perceive Datadog as costly and perplexing, while others find it reasonable when compared to alternative options.
ROI: Alluvio emphasizes expense management for ROI, while Datadog's ROI has a range of outcomes, including positive sentiments and the possibility for growth.
Comparison Results: Based on user feedback, Alluvio Aternity is recommended over Datadog due to its straightforward and intuitive setup process. Users appreciate Alluvio Aternity for its effortless deployment of agents and low maintenance requirements. Furthermore, Alluvio Aternity offers valuable insights into machine health and performance, customization options, and an easily navigable interface. Ultimately, the simplicity and user-friendly nature of Alluvio Aternity make it the preferred option.
"Alluvio Aternity is stable."
"The dashboards of this platform are the most valuable, especially the Desktop Health dashboard."
"It is a tool that helps me check users' computers really quickly without having a help desk administrator logging in and doing analysis. Anyone who has access to Aternity, including our support team, can log onto Aternity and do a quick, basic analysis."
"The application response time. That's what our business has been having a problem with."
"There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score."
"We've looked at the Digital Experience Management Quadrant (DEM-Q) to see how our digital experience compares to others who use the solution. We have used that to see how we are trending and it gives us some insight into areas that we might need to focus more on. That's helpful."
"Desktop monitoring, and being able to understand the performance of applications that runs on the desktop."
"The most valuable features for us are the Incident Management dashboard, Application Status dashboard, and Activity Analysis UI."
"Anything I've wanted to do, I found a way to get it done through Datadog."
"We have been able to set very specific CPU and memory alerts, at the very base level, then we started to pull real business value, like 99th percentile response rates for our API calls."
"The most valuable features of Datadog are the flexibility and additional features when compared to other solutions, such as AppDynamics and Dynatrace. Some of the features include AI and ML capabilities and cloud and analysis monitoring"
"APM and tracing are super useful."
"I really enjoy the RUM monitoring features of Datadog. It allows us to monitor user behavior in a way we couldn't before."
"I like that you can build out a dashboard pretty quickly. There are some things that come out of the box that you don't really need to do, which is great because they're default settings."
"It has enhanced the performance of my team."
"The service catalog helped improve our organization by giving a good view of the flow for our microservices applications."
"The solution's downloadable reports could be improved."
"The other place for improvement, as an on-prem, non-SaaS customer, is that the system administration and management in Aternity are very difficult. They've even told me that most of their support calls come in due to configuration and system administration on their on-prem. Their on-prem solution is not easy to use."
"Reliability: Issues interfering with the deployment and use of the product has made its use reduced in scope."
"The only thing I can say which has been frustrating are the Tableau workspace/dashboard options out-of-the-box, at least prior to version 8."
"The licensing model doesn't suit the market we are in and has room for improvement."
"I would improve the dashboard, the presentation player."
"Aternity doesn't currently provide metrics about actual employee experience of all business-critical apps. It's something you have to build out. It's not 'canned' that way and there is a lot of configuration that you have to do to the environment to collect the data you want to collect and that is important to you."
"The dashboards and navigatability of the platform could use improvement. It often takes five or six clicks to drill down to exactly what you want to see."
"Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in the usage. For example, if there is 20% more increase from one week to another, the customer should get an alert."
"Datadog could improve the flexibility with AI and ML concepts. This will allow customers to be more leveraged towards publishing."
"Even though it is powerful on its own, the UI-based design lacks elegance, efficiency, and complexity."
"We need to learn more about the session reply feature inside of DD."
"The installation is easy for me. However, if you are new to this solution it might not be so easy."
"Their security features could be improved. We looked at their Security Monitoring feature but it was early in its development. Datadog are just getting into the security space so I'm sure this will improve in the future."
"The product is quite complex, and there are so many features that I either didn't know about or wasn't sure how to use."
"It can be overwhelming for new people as it has a lot of features."
Alluvio Aternity is ranked 19th in Application Performance Monitoring (APM) and Observability with 37 reviews while Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews. Alluvio Aternity is rated 8.4, while Datadog is rated 8.6. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and New Relic, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics. See our Alluvio Aternity vs. Datadog report.
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