Alluvio Aternity vs Avada Software Infrared360 comparison

Why PeerSpot?

Riverbed and Avada Software are both solutions in the Application Performance Monitoring (APM) and Observability category. Riverbed is ranked #34 with an average rating of 9.0, while Avada Software is ranked #73. Riverbed holds a 0.9% mindshare in APM, compared to Avada Software’s 0.5% mindshare. Additionally, 94% of Riverbed users are willing to recommend the solution, compared to 100% of Avada Software users who would recommend it.

Alluvio Aternity

Read 39 Alluvio Aternity reviews

6,281 Views
4,397 Comparison Views

94% willing to recommend

Avada Software Infrared360

Read 13 Avada Software Infrared360 reviews

4,076 Views
2,038 Comparison Views

100% willing to recommend

Alluvio Aternity

Avada Software Infrared360

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Alluvio Aternity and Avada Software Infrared360 are enterprise-grade software solutions. While Alluvio Aternity excels in support and ease of use, Avada Software Infrared360 stands out for its robust features despite higher costs.

Features: Alluvio Aternity offers comprehensive monitoring capabilities, detailed performance metrics, and focuses on user experience monitoring. Avada Software Infrared360 provides extensive integration options, powerful analytics, and emphasizes system efficiency and broad compatibility.

Room for Improvement: Alluvio Aternity can enhance its alerting mechanisms, improve documentation, and strengthen user support. Avada Software Infrared360 needs a more intuitive configuration process, faster response times, and optimization in its user setup processes.

Ease of Deployment and Customer Service: Alluvio Aternity is noted for straightforward deployment and responsive customer service. Avada Software Infrared360 has a more complex deployment but offers extensive support post-deployment.

Pricing and ROI: Alluvio Aternity is viewed as cost-effective with good ROI due to relatively low setup costs. Avada Software Infrared360 has higher setup costs, but superior features and support justify the expense, leading to strong ROI.

To learn more, read our detailed Alluvio Aternity vs. Avada Software Infrared360 Report (Updated: September 2026).

Buyer's Guide

Alluvio Aternity vs. Avada Software Infrared360

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alluvio Aternity

Ranking in Application Performance Monitoring (APM) and Observability

34th

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Mobile APM (5th), Digital Experience Monitoring (DEM) (7th)

Avada Software Infrared360

Ranking in Application Performance Monitoring (APM) and Observability

73rd

Average Rating

8.8

Number of Reviews

Ranking in other categories

Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (34th)

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Alluvio Aternity is 0.9%, up from 0.5% compared to the previous year. The mindshare of Avada Software Infrared360 is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Alluvio Aternity	0.9%
Avada Software Infrared360	0.5%
Other	98.6%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Akhilesh Mishra

Technical Lead Pre-Sales at M.TECH Solutions India Pvt. Ltd.

Monitoring end-user activity has improved visibility into device and application performance

In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having multiple agents installed on their endpoint machines. Deploying multiple agents can use the processor and utilize memory, so it's better to go with one agent. If one agent can do end-user activity monitoring and act as an EDR, then it would be better for the end-user, allowing easy avoidance of installing multiple agents on their machines.

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Walter Kuhn

ICT Architect at a tech services company with 51-200 employees

Role-based access to queues, giving us more insights into problems

* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"While it also provides desktop metrics, the main thing we use it for is monitoring our applications."

"Desktop monitoring, and being able to understand the performance of applications that runs on the desktop."

"The implementation was pretty straightforward."

"The two most valuable features for us are its abilities to validate the customer experience and to measure performance before and after upgrades."

"We could resolve issues that they had been facing for months or years. They had been having the same issues, the same performance problems, whether it was Excel taking a long time to load, or network instability, or voice call problems, and we would fix it in minutes, in front of them in a meeting, with absolute confidence. It would just blow their minds."

"The data the solution provides is valuable to us; we can see the health of the machines, how they are performing, and what might be causing issues on a particular machine."

"From my experience, this reduces the troubleshooting time by 70 or 80 percent."

"The most valuable feature is the alerting. As soon as we click on an incident, it takes us directly to the problematic PC. It's a direct solution. We click on an alert and it takes us to the incident details. The details show in different colors, in a graphical representation, and I like that the most."

More Alluvio Aternity pros

"I highly recommend Infrared360 for an all-in-one IBM MQ tool."

"Administration, Monitoring, and Delegation are the most valuable features of the solution."

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."

"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."

"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."

"Monitoring that ties into our incident management system"

"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."

More Avada Software Infrared360 pros

Cons

"Reports were a lot easier in the older versions"

"Signature development process requires deep technical expertise in the application and in the use of their studio tools that help you create it."

"When it comes to what is called creating signatures, it's not easy for a non-coding person for desktop applications."

"Potentially, the one thing that could probably help with better levels of enterprise adoption is around creating the application monitoring signatures. That process can be a little bit difficult. If one thing could be simplified a little bit, it would be the application monitoring signature creation process."

"Their technical support should be improved in terms of response time. Its stability should also be better. We are currently using version 10, and its stability is not so high. The server crashes from time to time and needs to be restarted. Sometimes, you also have problems with applications."

"When it comes to a lot of the features that I would want, they will tell you they are in their SaaS version, which we don't use... They put all the new features on the SaaS solution and that's where you get the latest and greatest stuff... Why not have those features available for on-prem users?"

"The solution's downloadable reports could be improved."

"I’d like to be able to build monitors easier. That has to be an easier process, and they need to make the program less complicated."

More Alluvio Aternity cons

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."

"The user interface could be sexier and more ergonomic. The competing products have similar problems."

"We definitely need a better overview in terms of a dashboard giving us insights."

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."

"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."

Pricing and Cost Advice

"Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."

"We always try to reduce costs and purchase the Alluvio Aternity Essentials license."

"Its licensing cost is very low. That's one of the reasons why we have kept it for so long. We get more than a 70% discount on the maintenance licenses. Its cost is very low for us, but if you buy it new, it would be much more expensive at the retail price."

"The pricing is reasonable for the value that it gives because it does allow you to measure the cost ramifications of direct productivity loss for spends in both your infrastructure and on endpoints."

"The pricing for the users and agents is reasonable compared to other solutions and vendors."

"The pricing is fair."

"Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."

"I thought the price for Alluvio Aternity was reasonable, but we had difficulty selling it in our market due to the minimum number of agents required for deployment, which I believe was around 500."

More Alluvio Aternity pricing and cost advice

"Start small, then increase licensing later as per your demand."

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."

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Top Industries

By visitors reading reviews

Outsourcing Company

12%

Financial Services Firm

10%

Manufacturing Company

Construction Company

Financial Services Firm

16%

Construction Company

15%

Comms Service Provider

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	5
Large Enterprise	32

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	5
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for Aternity?

Riverbed is costly in the Indian market; I would rate the pricing for Alluvio Aternity as a higher price.

See all answers

What needs improvement with Aternity?

See all answers

What is your primary use case for Aternity?

The main use case for Alluvio Aternity is end-user activity monitoring, which is the process I'm mainly using currently.

See all answers

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Compared 8% of the time

OpenText SiteScope vs Alluvio Aternity

Compared 6% of the time

OpenText Real User Monitoring vs Alluvio Aternity

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Compared 13% of the time

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Compared 8% of the time

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Compared 7% of the time

Aurea CX Messenger vs Avada Software Infrared360

Compared 6% of the time

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Compared 5% of the time

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Product Reports

Buyer's Guide

Alluvio Aternity

October 2026

Download Alluvio Aternity product report

Buyer's Guide

Avada Software Infrared360

October 2026

Download Avada Software Infrared360 product report

Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity

Infrared360

Overview

Alluvio Aternity offers detailed insights into user experience, device health, and application response times. It provides real-time data and visibility for enhanced performance and incident management with customizable monitoring and flexible integration.

Alluvio Aternity is a robust monitoring tool designed for detailed environmental insights, dashboards, and trend analysis that help optimize application performance and incident management. Users benefit from its real-time data, which aids proactive troubleshooting by providing visibility into end-user devices. Custom dashboards, benchmarks, and flexible Tableau integration facilitate easy data manipulation, ensuring comprehensive monitoring of standard and custom applications. While the interface complexity and desire for simpler monitor building pose challenges, Aternity remains a valuable resource for digital experience monitoring and performance assessment, particularly for platforms like Microsoft Teams, SharePoint, and Office 365.

What are the key features of Alluvio Aternity?

Real-Time Data: Provides immediate visibility into end-user devices for proactive troubleshooting.
Custom Dashboards: Allows creation of tailored dashboards for performance evaluation.
Trend Analysis: Offers insight into application performance trends to help optimize operations.
Flexible Integration: Seamlessly integrates with Tableau for versatile data manipulation.
Comprehensive Monitoring: Covers both standard and custom applications for wide-ranging insights.

What benefits should users look for when evaluating Alluvio Aternity?

Enhanced Performance: Real-time data aids in improving application and device performance.
Proactive Troubleshooting: Immediate insights enable quicker response to issues.
Custom Monitoring: Tailored dashboards and monitoring cater to unique operational needs.
Flexible Data Use: Integration with tools like Tableau allows for effective data use and analysis.

Enterprises across industries leverage Alluvio Aternity for end-user activity monitoring and application performance assessment. They use its insights for digital experience monitoring and problem isolation, particularly in environments including remote sites and retail branches, measuring key metrics like CPU and memory usage.

Riverbed

Avada Software Infrared360 is a comprehensive monitoring solution designed for businesses to effectively manage their enterprise middleware environments, providing robust support for operational processes.

Avada Software Infrared360 acts as a powerful middleware management tool, offering real-time monitoring and detailed insights into system operations. Designed for seamless integration, it ensures users can troubleshoot and optimize their infrastructure efficiently. With its flexible architecture, users gain centralized control over their middleware systems, making it an invaluable asset for maintaining operational continuity.

What features make Avada Software Infrared360 valuable?

Real-Time Monitoring: Enables live tracking of middleware environments to quickly identify issues.
Centralized Management: Offers a unified platform to oversee all deployments, reducing complexity.
Customizable Dashboards: Allows personalization for enhanced visibility tailored to user needs.
Historical Analytics: Provides data analysis over time to improve system performance and planning.

Which benefits or ROI can users expect from Avada Software Infrared360?

Improved Efficiency: Streamlines operations through centralized and real-time management.
Enhanced Performance: Optimizes system functionality and reduces downtime with immediate issue resolution.
Cost Reduction: Decreases expenses related to managing middleware systems by improving resource allocation.
Scalability: Supports growth by accommodating expanding middleware requirements without significant re-investment.

Avada Software Infrared360 is particularly effective in industries where large-scale middleware management is crucial, such as finance and telecommunications. These sectors benefit from its robust monitoring capabilities and real-time insights, enabling them to maintain high levels of service and operational efficiency.

Avada Software

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin, Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others

Buyer's Guide

Alluvio Aternity vs. Avada Software Infrared360

September 2026

Free Report: Alluvio Aternity vs. Avada Software Infrared360

Find out what your peers are saying about Alluvio Aternity vs. Avada Software Infrared360 and other solutions. Updated: September 2026.

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