"The installation is easy."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"The virtual machine configuration tool is very helpful for setting up a new server or for modifying an existing server."
"The most valuable feature is the domain settings page."
"The most valuable feature is that they are flexible and easy to get ahold of if I need something."
"The number one thing we like about Linode isn't necessarily a service, it's their support. We've found their support to be absolutely fantastic. They've been so outstanding with their support. Every single time we call them and we ask for advice or help, they go above and beyond and it's really made us appreciate what they do."
"The fact that you can get a person on the phone has just been fantastic."
"When it comes to the Linode Kubernetes Engine and the amount of automation it provides, it's awesome, it's a game-changer. If a process randomly dies, it could take me a while to notice that it has died, if I haven't set up monitoring. With Kubernetes, it will just restart itself using Heartbeats."
"The simplicity by which you can handle your inventory is one of the things I like the most."
"The cloud management panel is nice."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"Alibaba Cloud's initial setup is somewhat complex."
"The solution should have more integration."
"I've had some difficulties with some of their IP addresses being banned by certain mail servers."
"They could have more international servers. There are certain places throughout Europe and Eastern Europe which are very open to doing a lot of technology business, such as Romania. Romania is very open to technology. At other service providers, I have stuff in Romania. I think there are some Eastern European locations that would be more open to it. So, if they could have more European points of presence, that would be more helpful."
"It's not really an issue with Linode itself but upgrading Linux major versions can be challenging. It would be be fantastic if Linode developed a way to ease transitioning to a major new Linux upgrade."
"They don't have role-based access control, which is problematic for us."
"When it comes to marketing and exposure, Linode needs improvement because I just randomly found them by looking for Linux solutions."
"Because they are a smaller company, they do not have, for example, all of the ways for authentication that Amazon or Azure has."
"They recently changed the web interface and although the older one did not look as good, the new one is less responsive."
"I would like Linode (without cluttering things) to provide some type of DevOps workflow where people are configuring their pipelines from running their tests and deploying to their test server. Once approved by clicking a button, it just gets deployed to production. I would like something like Azure DevOps, which we use for large applications, and would be something nice to have in Linode."
Alibaba Cloud offers a comprehensive suite of cloud computing services to support growing enterprises worldwide, including data storage, relational databases, big-data processing, and content delivery networks.
Linode Pricing Page
CPU, transfer, storage, and RAM bundled into one simple price.
Alibaba Cloud is ranked 11th in Infrastructure as a Service Clouds (IaaS) with 5 reviews while Linode is ranked 3rd in Infrastructure as a Service Clouds (IaaS) with 20 reviews. Alibaba Cloud is rated 6.6, while Linode is rated 9.2. The top reviewer of Alibaba Cloud writes "A flexible and affordable cloud solution, but customer support could be better". On the other hand, the top reviewer of Linode writes "Helpful automation scripts, good documentation, responsive support, easy to use and manage". Alibaba Cloud is most compared with Microsoft Azure, Google Firebase, Amazon AWS, DigitalOcean and Google Cloud, whereas Linode is most compared with Amazon AWS, StackPath Object Storage, Google Firebase, Oracle Cloud and Amazon EKS. See our Alibaba Cloud vs. Linode report.
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