We performed a comparison between Alibaba Cloud, Amazon AWS, and Microsoft Azure based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in Infrastructure as a Service Clouds (IaaS)."The cost of hosting the solution is very reasonable. It's quite inexpensive."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"The installation is easy."
"It is a scalable product. So, scaling up or scaling down is possible."
"I rate Alibaba Cloud's scalability an eight out of ten."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"The stability of the solution is very good."
"It improves the speed for us to access vendors."
"It is flexible. It is quite comfortable to use for organizations."
"Provisioning and resource administration include billing dashboards, which are very extensive."
"We use AWS for multiple purposes, such as developing APIs and API integration using API Gateway. We use API Gateway, Python Combinator, Lambda Glue, and ETL Process. We have used EMR for big data processing. If we need a tool for computing, we go with the Lamda DMS. There are many services available in AWS that meet our needs."
"The technical support is good."
"The payment structure is very good."
"Security, quick deployment, and scalability are the top three features for me."
"The most valuable feature of Microsoft Azure is its ease of use."
"The solution is very flexible, it is not limited to Microsoft solutions. It integrates well with other solutions, such as Oracle. There are a lot of templates we are able to use allowing us to reduce the time for configuration."
"The stability is very good. The performance is excellent."
"With Microsoft Azure, we have a platform that lets us easily deploy applications to the cloud."
"Azure has the best website amongst all cloud computing platforms. It is simple to utilize, and one can release nearly anything, from app services to host sites."
"The solution is useful for handling large amounts of data."
"I have found all the features to be good."
"Microsoft Azure has hundred of services that they offer on the platform."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The solution should have more integration."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The solution needs to improve its graphical user interface."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"The user experience must be improved."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"Amazon AWS could be improved with cheaper licensing costs."
"Its price should be lower. The price for in-house usage should be different from production usage."
"The price of the solution is comparatively quite high in comparison with that of Azure."
"It could be made cheaper. I know we spend a lot of money each month on AWS."
"The initial setup was very complex."
"The price could be better."
"I would appreciate more direct support from AWS."
"They are mainly generalists without access to the operating system. As such, they can provide container level insights,not necessarily at the application level."
"They should optimize their pricing so that we can use more features. I would also like to see more auditing and more security for the Blob storage feature. From a technical point, it has very good features for Microsoft products, but for non-Microsoft products, it may have some limitations. I have mostly worked with Windows-based integration, and now I am trying to use it for open-source systems. It is good but not as easy as Microsoft products."
"Microsoft should have one package for all their solutions in one place to be found."
"The quality of some components of Microsoft Azure is not that great. For example, Microsoft has not fixed issues in Microsoft Teams for many years. There are well-known issues that are submitted by customers two years ago and they still are not fixed."
"It should have cost optimization tools. Customers are required to use third-party applications to avoid usage complications."
"The cost calculation for the services can be an unclear aspect which makes it difficult to estimate the expenses incurred accurately."
"There should be be better support for microservices and containers."
"The scalability could improve."
"The solution could improve by simplifying network management."