Alfresco vs DocuWare vs Laserfiche comparison

Hyland and DocuWare are both solutions in the Document Management Software category. Hyland is ranked #1 with an average rating of 6.8, while DocuWare is ranked #6. Hyland holds a 15.9% mindshare in DMS, compared to DocuWare’s 9.6% mindshare. Additionally, 78% of Hyland users are willing to recommend the solution, compared to 100% of DocuWare users who would recommend it.

Alfresco

Read 14 Alfresco reviews

3,139 Views
722 Comparison Views

78% willing to recommend

DocuWare

Read 2 DocuWare reviews

670 Views
596 Comparison Views

100% willing to recommend

Laserfiche

Read 1 Laserfiche review

674 Views
263 Comparison Views

100% willing to recommend

Alfresco

DocuWare

Laserfiche

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Alfresco, DocuWare, and Laserfiche based on real PeerSpot user reviews.

Find out what your peers are saying about Hyland, Microsoft, OpenText and others in Document Management Software.

To learn more, read our detailed Document Management Software Report (Updated: September 2025).

Buyer's Guide

Document Management Software

September 2025

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Helped 868,706 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of October 2025, in the Document Management Software category, the mindshare of Alfresco is 15.9%, up from 12.8% compared to the previous year. The mindshare of DocuWare is 9.6%, down from 12.3% compared to the previous year. The mindshare of Laserfiche is 5.3%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software Market Share Distribution
Product	Market Share (%)
Alfresco	15.9%
DocuWare	9.6%
Laserfiche	5.3%
Other	69.2%

Document Management Software

Featured Reviews

Karthi Keyan

Head Of Information Technology at a consultancy with 11-50 employees

Streamlining document management with enhanced digitalization features needed

We used Alfresco as a document management system for automating and digitizing manual forms. Those were the main use cases The digitalization of workflow, forms, operations, and business processes has improved our organization. The most valuable features of Alfresco include its integration with…

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JavierGonzalez3

Workplace Specialist at Ricoh Colombia

A comprehensive document management system that enables seamless workflow and robust scalability

In the past, there was a lot of manual work and paperwork involved, as documents had to be physically passed from desk to desk for approval. DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process. This has led to improved productivity and smoother workflow.

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Christian Begaux

Consultant DMS/ECM at NSI IT Software & Services (Cegeka Group)

A powerful solution that offers BPM and automation to assist with our digital transformation

We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the ease of use, sections, and calendar."

"The digitalization of workflow, forms, operations, and business processes is also significant."

"The product allows engineering teams and developers to introduce new things in a seamless and easy way."

"Document repository."

"Alfresco's technical support is very fast and professional."

"You can meet your users' expected features without having Alfresco's involvement."

"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."

"The most valuable feature is the flexibility of the searching elements of the metadata."

More Alfresco pros

"For the most part, the initial setup is easy. There's good documentation."

"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."

"This is a very complete and powerful solution."

Cons

"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."

"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."

"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."

"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."

"Metadata, auto class, disposition log, and legal hold."

"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."

"The setup process for Alfresco was complex."

"I would like them to consider document capture functionality."

More Alfresco cons

"It should have collaboration features."

"Its graphical user interface could be more user-friendly."

"We would like to see more features for RPA and AI."

Pricing and Cost Advice

"If you buy Alfresco through a partner, there is usually a OEM licensing option."

"It is cheaper compared to head-to-head competitors."

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."

"There are costs for any upgrade or additional functions."

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

11%

Government

11%

Manufacturing Company

Computer Software Company

20%

Educational Organization

Government

Retailer

Government

23%

Financial Services Firm

Retailer

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	1
Large Enterprise	3

No data available

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?

The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition fr...

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What needs improvement with Alfresco?

Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the y...

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What is your primary use case for Alfresco?

This is mainly for unstructured document management systems with workflow and data classification.

See all answers

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Comparisons

OpenText Documentum Content Management vs Alfresco

Compared 14% of the time

Hyland OnBase vs Alfresco

Compared 10% of the time

SharePoint vs Alfresco

Compared 9% of the time

OpenText Content Management vs Alfresco

Compared 9% of the time

OpenText Content Manager vs Alfresco

Compared 4% of the time

More Alfresco Competitors

M-Files vs DocuWare

Compared 16% of the time

Open Bee vs DocuWare

Compared 13% of the time

OpenText Content Manager vs DocuWare

Compared 12% of the time

Hyland OnBase vs DocuWare

Compared 8% of the time

Broadcom Output Management Suite vs DocuWare

Compared 7% of the time

More DocuWare Competitors

SharePoint vs Laserfiche

Compared 24% of the time

OpenText Documentum Content Management vs Laserfiche

Compared 19% of the time

Microsoft Purview Data Lifecycle Management vs Laserfiche

Compared 17% of the time

Hyland OnBase vs Laserfiche

Compared 10% of the time

OpenText eDOCS Content Management vs Laserfiche

Compared 7% of the time

More Laserfiche Competitors

Product Reports

Buyer's Guide

Alfresco

September 2025

Download Alfresco product report

Buyer's Guide

Document Management Software

September 2025

Download DocuWare product report

Buyer's Guide

Enterprise Content Management

September 2025

Download Laserfiche product report

Overview

The Alfresco Digital Business Platform offers open, secure content services to let you unlock the value from your most important business information. Give users access to their content wherever and however they work with Alfresco’s open, flexible, and highly scalable cloud-native content services platform. Easily integrate and connect with everyday business applications. Find, view, collaborate on, govern, and securely share digital content—and get information to the right person at the right time.

Hyland

Automates business processes by managing any type of document, regardless of format or source, in a central document pool.

DocuWare

Powerful Document Management Software and Agile Enterprise Content Management Solutions

Laserfiche

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.

King Hussein Cancer Center, Smart Choice, Tippecanoe County

D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse

Buyer's Guide

Document Management Software

September 2025

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Find out what your peers are saying about Hyland, Microsoft, OpenText and others in Document Management Software. Updated: September 2025.

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