Alfabet IT Planning & Portfolio Management and ServiceNow Strategic Portfolio Management compete in portfolio management software. ServiceNow holds the advantage in feature integration, while Alfabet excels in pricing and support.
Features: Alfabet IT Planning & Portfolio Management offers comprehensive analytics, IT governance support, and enterprise architecture tool integration. ServiceNow Strategic Portfolio Management includes robust project management features, AI-driven insights, and extensive customization options.
Room for Improvement: Alfabet could enhance its deployment simplicity, expand its feature set, and improve onboarding processes. ServiceNow can work on reducing initial investment requirements, simplifying customization processes, and bettering user interface intuitiveness for beginners.
Ease of Deployment and Customer Service: ServiceNow's cloud-based deployment simplifies implementation and reduces downtime, with strong onboarding support. Alfabet offers a flexible deployment approach with tailored support, but some users find it complex compared to ServiceNow.
Pricing and ROI: Alfabet provides cost-effective setup options with strong ROI, catering to budget-conscious buyers. ServiceNow requires a higher initial investment but delivers substantial ROI through increased productivity and streamlined operations.
| Product | Market Share (%) |
|---|---|
| ServiceNow Strategic Portfolio Management | 9.2% |
| Alfabet IT Planning & Portfolio Management | 2.1% |
| Other | 88.7% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 3 |
| Large Enterprise | 23 |
Software AG's Alfabet IT Planning & Portfolio Management Platform provides decision-makers with insight into the IT portfolio to make the right IT investment decisions and to plan how IT will support the business in the future.
ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.
ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.
Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.
ServiceNow SPM Best Practices
ServiceNow Strategic Portfolio Management Benefits:
ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:
ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.
Reviews from Real Users
“The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company
“The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited
“The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.
We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
