OnSolve Platform for Critical Event Management and AlertMedia are products that compete in the crisis communication category. OnSolve has an advantage in pricing and customer support, whereas AlertMedia's robust features stand out for many users.
Features: OnSolve includes advanced data analytics, comprehensive integrations, and automation capabilities. AlertMedia offers real-time communication tools, intuitive mobile applications, and quick response features.
Ease of Deployment and Customer Service: OnSolve offers a customizable deployment model, which can be complex but allows for tailored solutions with extensive support. AlertMedia provides straightforward, out-of-the-box deployment, backed by responsive support, appealing to those needing rapid implementation.
Pricing and ROI: OnSolve may have higher upfront costs due to its extensive features, offering solid ROI through data-driven efficiencies. AlertMedia's competitive pricing emphasizes speed and usability, resulting in favorable ROI for rapid deployment. The key difference is OnSolve’s long-term value against AlertMedia’s cost-effective quick setup.
AlertMedia is the fastest-growing emergency communications company in the world, disrupting the industry with a more user-centric solution.
The company offers a modern and intuitive emergency communication software with fully integrated threat warnings and employee safety monitoring. Our mission is to enable organizations of any size to improve safety and business outcomes during critical events through rapid identification of threats and fast, reliable communication to impacted audiences, anywhere in the world. Our communication software is central to an organization’s emergency preparedness plan for any emergency or business-critical event such as severe weather, fire, active shooters, office closures, IT outages, or urgent shift scheduling, as well as lone worker or business traveler safety.
The company delivers on its customer-centric promise with an unparalleled experience in-product and through our dedicated, 1:1 support model, and immediate responsiveness 24/7.
Headquartered in Austin, TX, AlertMedia is trusted by thousands of customers in over 100 countries—including DHL, British Petroleum, SurveyMonkey, and Walmart—to keep their people safe and connected any time, anywhere.
FREQUENTLY ASKED QUESTIONS
Who are the main user groups of this service?
AlertMedia has prioritized ease of use and scalability to deliver an unbeatable experience for any user in organizations across industries, ranging from small businesses to Fortune 500 companies. We primarily serve private-sector businesses including leaders in healthcare, manufacturing, retail, real estate, business services, energy & oil, technology, and non-profit.
What is this service generally used for?
AlertMedia offers a more intuitive emergency communication software that is used to automate threat monitoring and streamline sending fast, reliable, multi-channel notifications to impacted audiences, anywhere in the world.
What platforms does this service support?
AlertMedia is a cloud-based SaaS platform offering an intuitive desktop experience available in all browsers in addition to full-featured native Android and iOS mobile apps.
What are some applications this service is commonly used in tandem with?
Human Resources Information Systems (HRIS), Business Continuity Management & Planning Software (BCM), IT Incident/Monitoring Systems
Does this service integrate with any other apps?
Human Capital Management Software (HCM), Active Directory
Does this service offer an API?
AlertMedia offers access to our entire crisis communication platform via our RESTful API. You can deploy custom communication frameworks, or integrate our communication technology directly with software in your technology ecosystem.
Does this service offer guides, tutorials, and or customer support?
AlertMedia provides all customers with a dedicated customer success manager and 24/7 support at no additional cost. These technical experts provide support through implementation and beyond. You will also have access to an online support center, training videos, communication templates, launch tools, and more.
The OnSolve Platform for Critical Event Management is a comprehensive solution designed to help organizations effectively manage critical events. Its primary use case is to provide real-time situational awareness, enabling organizations to proactively respond to and mitigate potential threats.
The platform offers a range of valuable functionality, including event monitoring, alerting, and incident management. It aggregates data from various sources, such as social media, weather updates, and internal systems, to provide a holistic view of the current situation. This allows organizations to quickly assess the impact of an event and take appropriate actions.
The platform also enables automated alerting and notification, ensuring timely dissemination of critical information to relevant stakeholders. It supports multi-channel communication, including SMS, voice calls, emails, and mobile app notifications, to reach individuals across different devices and locations. This helps organizations rapidly communicate with employees, customers, and other key stakeholders during emergencies.
Furthermore, the platform facilitates incident management by providing tools for task assignment, collaboration, and tracking. It allows organizations to create response plans, allocate resources, and monitor progress in real-time. This streamlines the incident response process, leading to faster resolution and reduced impact on operations.
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