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Alcatel-Lucent OpenTouch vs Mitel Communications Director vs Skype for Business comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Unified Communications as a Service
Unified Communications
Virtual Meetings
 

Featured Reviews

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it_user217503 - PeerSpot reviewer
An easy to use product. Numerous applications are available for it.
The MCD or Mitel Communications Director is now called the MiVoice Business- Great product- we have had it for many years when it was called the MCD or 3300. Mitel has always had a great migration program and has allowed us to upgrade the system over time, upgrades are easy and can be done as we…
Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.
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Top Industries

By visitors reading reviews
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Educational Organization
90%
Financial Services Firm
2%
Government
1%
Computer Software Company
1%
 

Company Size

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Large Enterprise
Midsize Enterprise
Small Business
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Questions from the Community

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What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it ...
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant wea...
 

Also Known As

Alcatel Lucent OpenTouch, OpenTouch
Communications Director
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Bank of Africa (BOA) Group, Battistella S.p.A., Catholic Education Office, Centre National de la Danse (CND), Iona College, Rockville Centre School District, Sahara Computers, University of Johannesburg, Ville de La Tronche
Banfield Pet Hospital, Carlsberg Breweries
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.