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Alcatel-Lucent OpenTouch Enterprise Cloud vs Digium Asterisk comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alcatel-Lucent OpenTouch En...
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Unified Communications as a Service (15th)
Digium Asterisk
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
Unified Communications (3rd), IP Telephony & Unified Communications (2nd)
 

Mindshare comparison

While both are Convergence and VOIP solutions, they serve different purposes. Alcatel-Lucent OpenTouch Enterprise Cloud is designed for Unified Communications as a Service and holds a mindshare of 3.1%, down 8.7% compared to last year.
Digium Asterisk, on the other hand, focuses on Unified Communications, holds 7.3% mindshare, down 8.9% since last year.
Unified Communications as a Service Mindshare Distribution
ProductMindshare (%)
Alcatel-Lucent OpenTouch Enterprise Cloud3.1%
AT&T Unified Communications as a Service11.1%
West Unified Communications as a Service10.1%
Other75.7%
Unified Communications as a Service
Unified Communications Mindshare Distribution
ProductMindshare (%)
Digium Asterisk7.3%
Cisco Unified Communications9.3%
3CX Live Chat7.7%
Other75.7%
Unified Communications
 

Featured Reviews

Use Alcatel-Lucent OpenTouch Enterprise Cloud?
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AK
Technical Lead at a marketing services firm with 11-50 employees
Call recording, call logging, and the stability are pivotal features for our clients
We mainly replace old telephony equipment. If, for instance, there is an old Alcatel telephone system (digital or analog), and the customer asks us for a new option for IP telephony, then we offer both the Cisco- and Asterisk-based systems. We know the billing, we know the pricing of the items and what we can offer with both solutions. There are multiple factors involved when selecting a vendor * stability * support * features. If the product is stable, the product has good support, and it has enough features which we can offer to our clients, then the product is under our consideration.
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
13%
Healthcare Company
12%
Manufacturing Company
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

Alcatel Lucent OpenTouch, OpenTouch
Asterisk
 

Overview

 

Sample Customers

Bank of Africa (BOA) Group, Battistella S.p.A., Catholic Education Office, Centre National de la Danse (CND), Iona College, Rockville Centre School District, Sahara Computers, University of Johannesburg, Ville de La Tronche
Yahoo, Penn Univeristy of Pennsylvania, US Army, Google, eBay