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Aisera Assistant vs Mendix comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
669
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Aisera Assistant
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
AI IT Support (9th)
Mendix
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
Mobile Development Platforms (1st), Rapid Application Development Software (7th), Low-Code Development Platforms (2nd), Agentic Automation (9th), Business Orchestration and Automation Technologies (12th), AI Software Development (14th)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
VF
Chief Information Officer at a media company with 1-10 employees
Automated password workflows have cut help desk calls and improve user self-service success
The best features Aisera's AI Copilot offers include automated responses for users and a binary option where expected responses versus anything else can be handled. It has a standard response for anything that is not fitting into the specific question asked by the chatbot. The ability to give standard responses and handle expected versus unexpected answers has helped our team and end users by reducing confusion about what Aisera's AI Copilot can do and cannot do, streamlining the process so people know they can use it for a password reset primarily. Regarding Aisera's AI Copilot's AI capabilities, I think its governance and security are evolving and it is in line with our requirements for ISO 22001. The accuracy and reliability of output from Aisera's AI Copilot is very good. Unfortunately, it is the old adage about garbage in, garbage out. As long as you take your time, work through your workflow to have accurate information and then negate anything that is not an expected response, you will be successful.
Guru Moorthy Jothi - PeerSpot reviewer
Senior Software Developer at RapidData
Low-code platform has accelerated enterprise app delivery and has reduced team size
Mendix has evolved as much as possible, and they are currently planning to automate tasks using AI agentics and other features. Every day presents a learning opportunity for developers using Mendix and the teams involved in improving the platform. One needed improvement I have noticed while working with Mendix is in native mobile development, which still lacks features available in other development environments like Android Studio or Flutter. Certain components that should be available in 2026 are still not present in Mendix, making it difficult to explain limitations to customers. This aspect needs further attention, especially for native mobile development.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere helped me achieve my automation goals as it reduced turnaround time, cost, human intervention, and increased overall satisfaction levels for our customers."
"The impact on efficiency from Document Automation is significant, as it has given us approximately 70 to 80 percent of savings, with almost close to 90 percent efficiency and cost savings of approximately 70 to 80 percent of an FTE per person."
"The most valuable feature of Automation Anywhere is the ease with which it integrates with our existing APIs."
"RPA implementation will be always fruitful, and return on investment will be always higher than the input costs."
"In some of our use cases, people were spending more than three hours per day just generating reports, and then we created an automation for this and it reduced the time to 30 minutes."
"With Automation Anywhere, what used to take us two days now takes us twenty minutes."
"AA is a global market leader and the best RPA software to go with, in all aspects."
"The most valuable feature is its Excel integration."
"Accuracy-wise, Aisera's AI Copilot is very good."
"Since deploying the chatbot, we have seen a 95% reduction in support tickets for anything related to password resets or password changes."
"Aisera's AI Copilot has achieved up to 75% automation of user requests, which is going to reduce our 80% consumer operation costs."
"Overall, Aisera's AI Copilot has become much more than a helpdesk tool for me; it is a central nervous system connecting employees to information and IT support across the entire organization."
"Since using Mendix, I can say that mostly the development time would be a year, but we can complete it within three months with Mendix, which is very time-saving; in my career, I have completed around 9 to 10 projects."
"In our biggest project to date, we replicated with somebody else, it took three years to do uncompleted, and we replicated it in about six months to build an end-to-end application for customer use."
"The pricing is very clear, with no hidden fees."
"I find the fast development speed and low cost to be very valuable features of Mendix. It's a smart solution for busy developers when we need to apply new changes or fixes quickly. Mendix helps to save time and meet project deadlines faster."
"The integrated security saves a lot of time, especially when it comes to setting up user-roles and security. Also, database updates work automatically. There is no need to write queries to update the database, once you make an update."
"Those making use of the solution are happy with it."
"Everybody can learn it easily with available resources."
"Mendix is an excellent tool to put the business in charge again for realizing IT projects."
 

Cons

"The IQ Bot has not yet succeeded in living up to its reputation due to its high cost, low ROI, and its inability to meet client requirements."
"We did face some issues last year when there was an upgrade in Automation Anywhere control room, and at that time our web application automations were failing."
"With Oracle and ServiceNow, there seem to be challenges. With SAP, it worked very well."
"Migration is probably our biggest challenge. When we were trying to do the migration to the new version, it was a little bit painful. We didn't have that many bots, and I can't imagine the level of effort that some of the bigger customers have to put in for that. The product is stable, but moving from one release to the other was the issue."
"In the Microsoft Excel features, it needs a command to wait for a calculation to complete."
"When working with Excel, unlike other tools such as UiPath, Automation Anywhere does not have the standard variables for .Net data types."
"On the cognitive side, some of their competitors, when we were originally shopping, were a little more advanced in that space. Making use of probabilistic outcomes and presenting them to a business user is a feature that, at the time of our evaluation, did not feel like a strong, mature solution for Automation Anywhere. Nevertheless, they won our business. That is one feature where I feel they are trying to make investments to address those gaps."
"These guys need to build a good team."
"There are several areas for improvement. First, hallucination control: being an LLM-based system, Aisera's AI Copilot occasionally generates confident but incorrect answers."
"I believe that Aisera's AI Copilot could be improved with a more simplified initial implementation."
"To improve Aisera's AI Copilot, automating the scripting would be beneficial so that it is a little bit more free-flowing and generic for the workflow because something as simple as a password reset will always have the same features."
"As far as I know, the licence is costly."
"The initial setup is more complex. I've also noticed that people that have a first-time interaction with it find it more difficult to grasp."
"The code refactoring tools could be better, especially for applications running for years. It's not bad, but it could be smoother. Also, writing new widgets can be trickier than it should be for some people, but not if you're familiar with Mendix."
"For small companies the pricing can be a bit steep."
"The platform still has many areas for improvement."
"My personal experience with connecting the LoRa device (which itself is not fully developed yet, so the interface requirements are not fully known) is that it has been a hard job to get done."
"While the documentation is good, the development box could be better."
"It would also be a 10 if we have a faster Studio Pro, like not taking too much time to process things, especially when projects are too large; those two aspects would make it a 10 for me."
 

Pricing and Cost Advice

"There may be room for the product to be more competitively priced to excel in the market."
"It is reasonable and affordable. If you consider the tasks that we can get done using this, the pricing is reasonable and affordable."
"I would rate the price of Automation Anywhere a six out of ten, with ten being the most expensive."
"We are not receiving the right information about their features, e.g. Automation Anywhere University, or anything that they are selling. They need to improve their documentation."
"Our annual licensing costs are around $100,000 a year."
"We are interested in saving manual engineer man-hours. So far, we have saved $100,000."
"It looks like it will be right around $115,000, not counting IQ Bot, which we won't renew until later."
"In terms of pricing, it's not at all cheap, and that's a concern. The licensing cost is very high. While I don't know the exact prices of other tools, Microsoft offers the lowest pricing for its RPA platform compared to UiPath and Automation Anywhere."
Information not available
"Mendix seems a bit expensive. But in terms of wanting to have less developers and higher velocity, the total cost of ownership is fine. It's not cheap, though."
"There is a license required to use Mendix. The solution's price is high, but it is best suited for enterprise companies that have the budget. It is not for small or medium-sized businesses."
"I would not recommend the solution to small and medium-sized businesses because it’s expensive. It’s great for big organizations. I rate the pricing as a three out of ten."
"Mendix licensing cost is based on the number of apps you have on the server. At the basic level, it is free of charge, so that seems reasonable, but once you go beyond that, and when it comes to the number of users on the app, that basic structure doesn't work, and the pricing tends to get a little bit steep."
"Its cost is higher than competitors. The cost mostly includes licensing. It is charged per user. The cost model could be better. When you have a big company, what does per user mean? If I have a company where I have 40,000 people who will go to access it but only 200 do, how do you license it and who do you pay for? If they hit it once, do you pay for it? The licensing is complex for a big company. It is easy for us to buy all we can eat, get an enterprise license agreement, and call it good."
"Licensing costs are similar to those for all other IT technology, but they vary by region."
"Pricing used to be complex, but Mendix has improved that quite a bit."
"Mendix is not open source, but its license cost is cheap, particularly when compared to the Appian license. The license model would depend on how many users you have and how many applications you are creating. If you are creating a single app, you just need to have a single app license, so it's free. If you want a multiple app license to cover two thousand or three thousand users, for example, internal users or external users, then you need to pay for the license. There's also a license model for above three thousand or four thousand, or five thousand internal and external users."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Outsourcing Company
13%
Construction Company
13%
Comms Service Provider
11%
Wholesaler/Distributor
8%
Manufacturing Company
15%
Financial Services Firm
12%
Construction Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise7
Large Enterprise25
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with Aisera’s AI Copilot?
There are several areas for improvement. First, hallucination control: being an LLM-based system, Aisera's AI Cop...
What is your primary use case for Aisera’s AI Copilot?
I use Aisera's AI Copilot mainly for three things: automating repeated IT support tickets, providing instant AI-p...
What advice do you have for others considering Aisera’s AI Copilot?
I would add that in my team or my perspective, a few additional things are worth sharing. One thing that genuinely su...
What is your experience regarding pricing and costs for Mendix?
My experience with Mendix's pricing, setup cost, and licensing is that the pricing is moderate—not too low and no...
What needs improvement with Mendix?
Mendix has evolved as much as possible, and they are currently planning to automate tasks using AI agentics and other...
What is your primary use case for Mendix?
My main use case for Mendix is to create enterprise-level applications for banking sectors and industrial expertise s...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Aisera’s AI Copilot
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Genzyme, TNT, Yahoo, Capgemini, Roche, D&B, Aegon, kpn, AZL, Sky, Arch, Penn State Univeristy, BancABC
Find out what your peers are saying about Automation Anywhere, UiPath, Microsoft and others in Agentic Automation. Updated: November 2026.
921,523 professionals have used our research since 2012.