"The heat maps are quite good, and some features are easy to use."
"Customer service is great."
"I would like to rate the product as eight of ten."
"Clear and easy to use maps."
"The benefit is with the ease of use of the software, I am able to show the customer, "Here is what your wireless coverage looks like." It is set up in a fashion that non-technical people can understand it."
"It is reliable and easy to use (user-friendly). The heat mapping, passive network surveying, and doing the heat mapping of a building's wireless network allows me to see what level of coverage an area has."
"It allows us to prepare more real designs. Later, we validate them with actual surveys."
"Using the products to ensure the safety of our equipment that we have a lot invested in."
"I'm not on the technical side, so I personally haven't configured Ruckus Wireless. We've got some staff that manages that for us. But if I had to say a most valuable feature from my perspective, it would maybe be Ruckus Analytics."
"The solution has an easy configuration."
"The most valuable feature of Ruckus Wireless is its exceptional performance and reliability. The signal is highly reliable. We have not received a single complaint in the past year, which is a marked improvement from our prior equipment."
"The product has some very awesome patents on their radios and their antennas and antenna patterns and how their signaling works. That's why nobody can touch them. If they go head to head with anybody."
"The initial setup is straightforward."
"Easy to configure and user-friendly."
"Ruckus Wireless supports the most recent technologies. We can trace every individual and what kind of traffic they're using on our campus. It is very helpful."
"What I like best about Ruckus Wireless is that it's a controller-based product, so it's easy to configure."
"But it's definitely a more expensive solution than other ones."
"When you conduct an active survey and then want to use it for design work, it's actually not very useful."
"Less time consumed doing the real surveys."
"Printouts are JPEG printouts. The AirMagnet software is proprietary. I can't send my customers a file, because it is AirMagnet file, even for building projects. I can only send JPEGs or screenshots of heat maps."
"It'd be nice if it was cheaper, however, you get value for your money."
"AirMagnet Survey doesn't cover certain devices in the system."
"It would be nice to have some more training resources for younger techs. We can use them if we need some assistance, but that usually requires one of us who knows what we're doing to calibrate the programs properly."
"The throughput should be more advanced in the future. They need to add more versions of WiFi than just one."
"From the user point of view, sometimes we face a little bit of a challenge in terms of the channels selection for Ruckus. When we have installed all of the APs outdoors, those channels are actually empty in different numbers, so sometimes we found this challenging for getting paired between these point to point communications. If there is any way we can get some proprietary channels or some IT this interruption will not be there. That would be really fantastic for more reliable connectivity."
"The pricing of the product can be a bit expensive. They should work on making pricing more competitive."
"It would be ideal if the solution offered more features."
"APs should be more adaptable to denser client regions and, most important, the logs on the ZoneDirector should be classified into groups, such as type of logs and alerts."
"We've had issues with the ISP, not enough bandwidth."
"They could add more flexibility for switching over to another radio if a radio is poor. I am not able to change the radios from 2.4 GHz to 5 GHz. I am yet to figure it out. I want it to be a bit more explicit or a bit easier to change radios. When you shut it down, you lose some of the information. It would be good to have a controller where I can store the information, and later on, I can retrieve the information. There should be some form of small storage to keep the information. Its price should also be improved. Its price is currently quite high."
"I would like to see better mapping capability because it can be really difficult, especially if you are deploying on a remote island."
"Its security can be improved. It doesn't use Wireless IPS. Therefore, we have to combine WatchGuard that uses a Wireless IPS but is a separate solution. These two solutions work in conjunction. We are using the WatchGuard as a sensor and Wireless IPS, and Ruckus is like a platform that is used for the connectivity of the network."
AirMagnet Survey is ranked 2nd in Network Modeling and Simulation with 38 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 95 reviews. AirMagnet Survey is rated 8.2, while Ruckus Wireless is rated 8.6. The top reviewer of AirMagnet Survey writes "It fixes so many problems quickly that we don't regret spending more on high-end tools than most companies". On the other hand, the top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". AirMagnet Survey is most compared with Ekahau Site Survey, Aruba Wireless, iBwave Wi-Fi, AirCheck G3 and Ubiquiti WLAN, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN and Juniper Mist Wireless Access Points.
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