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Airlock vs NetScaler comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Airlock
Ranking in Web Application Firewall (WAF)
20th
Average Rating
10.0
Reviews Sentiment
9.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Web Application Firewall (WAF)
14th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (5th)
 

Mindshare comparison

As of June 2025, in the Web Application Firewall (WAF) category, the mindshare of Airlock is 0.5%, down from 0.5% compared to the previous year. The mindshare of NetScaler is 3.2%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF)
 

Featured Reviews

Tiodor Jovovic - PeerSpot reviewer
Provides endless features and can be adapted to every single application that exists in the world
WAF is the most beneficial feature for security posture. Our customers are more than satisfied with the user experience provided by the product. The level of detail of the configuration is the most significant aspect. We can adapt it to every single application that exists in the world. The product helps with the compliance processes.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers are more than satisfied with the user experience provided by the product."
"Citrix Netscaler makes it easy to provide services to end users, offering better visibility into user sessions compared to VMware. However, instability in network or machine can cause headaches as it's hard to pinpoint issues. SSL offload feature enhances security posture by providing secure connectivity between end users and backend systems. We use additional Azure remote security solutions for comprehensive protection."
"The feature that I have found most valuable is its load balancing."
"The web application firewalling component is a powerful feature."
"This solution increases the backend network service performance, which is one of the things that we like the most."
"SSL Offload"
"The load balancing feature and the fact that you can do context switching in the WAF are the most valuable. We majorly use it for load balancing, but we also use it for context switching in the WAF. It is also robust and very easy to work with and manage."
"I like the ease of use. It's easy to manage. I also like it's ease of use with virtualization technologies with applications."
"Scalability is great. One of the best features of NetScaler is that it can scale out."
 

Cons

"The tool must be simplified."
"Citrix ADM needs to improve on its additional features and reduce the communication ports."
"The solution is a bit more expensive than some of the available solutions in this region. One solution in particular that I noticed was cheaper was Kemp."
"Deployment is complicated."
"The customization has always been a key area where some improvements are required. In the beginning, everything was for customizing the outer shell of it. You had to use the command-based utility and you had to do a lot of manual work. They have improved it a little bit and now there are some GUI-based functionalities that can be used. However, more can be done that doesn't require a lot of intervention. Right now there are some features, there are some customizations that can be done, but it's still very tedious, very cumbersome, a lot of work. So that could be simplified."
"We would like to see some fairly large scale improvement in the configuration process for this solution."
"Some features of Citrix ADM are available on the cloud, which could really be helpful if they were available on an on-premise version."
"Its GUI should be improved. Its CLI is powerful, but GUI needs more features."
"I think the documentation should be improved."
 

Pricing and Cost Advice

"The tool is cheap."
"F5 BIG-IP is much more expensive than Citrix ADC. For example, If we choose two platforms, Citrix ADC, 3000 version, and we choose F5, F4200 version. F5 BIG-IP has connections, timers, and throughput similar to Citrix ADC, but the price is very expensive."
"Its licensing cost is much higher than other products, but it is acceptable because it is a one-time investment, and we are getting our requirements fulfilled when we buy this product. So, there is no issue with the pricing."
"I rate the pricing an eight out of ten since it is expensive."
"We get value for money. Its price is fair. I don't think it is overpriced."
"It's an expensive product but it works well."
"The license for Citrix NetScaler is on an annual basis and it is reasonably priced."
"I rate the tool's pricing an eight out of ten."
"Price-wise, I feel that the solution is a little bit expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
16%
Government
8%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
11%
Educational Organization
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Airlock?
Our customers are more than satisfied with the user experience provided by the product.
What is your experience regarding pricing and costs for Airlock?
The tool is cheap. We are protecting very sensitive portals. We didn't have a single incident for the last 15 years.
What needs improvement with Airlock?
The tool must be simplified. However, if it is simplified, it will lose its competitive edge. The solution requires advanced administrators. However, it has endless features. It would be good if it...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

Airlock Suite
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Raiffeisen, SGKB, Generali, Visana
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Amazon Web Services (AWS), F5, Microsoft and others in Web Application Firewall (WAF). Updated: June 2025.
857,028 professionals have used our research since 2012.