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Airlock vs NetScaler comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Airlock
Ranking in Web Application Firewall (WAF)
40th
Average Rating
10.0
Reviews Sentiment
9.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Web Application Firewall (WAF)
19th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (3rd), Network Management Applications (11th)
 

Mindshare comparison

As of November 2026, in the Web Application Firewall (WAF) category, the mindshare of Airlock is 0.8%, up from 0.5% compared to the previous year. The mindshare of NetScaler is 3.0%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Mindshare Distribution
ProductMindshare (%)
NetScaler3.0%
Airlock0.8%
Other96.2%
Web Application Firewall (WAF)
 

Featured Reviews

Tiodor Jovovic - PeerSpot reviewer
Chief Business Officer at Sky Express
Provides endless features and can be adapted to every single application that exists in the world
WAF is the most beneficial feature for security posture. Our customers are more than satisfied with the user experience provided by the product. The level of detail of the configuration is the most significant aspect. We can adapt it to every single application that exists in the world. The product helps with the compliance processes.
MP
Senior Data Center Engineer at Axians
Load balancing and secure access have supported complex migrations and automation at scale
NetScaler has positively impacted my organization because I work for a system integrator and deploy it for customers. Many customers are really happy with NetScaler, except for the pricing, as Citrix has changed a lot of their pricing in the last two or three years when they transitioned to Cloud Software Group. However, despite that, I know customers are really satisfied with the technical capabilities that NetScaler provides. While I do not have specific outcomes or metrics from my customers, I think using Core Logic has made it much easier for the big municipality I mentioned to implement NetScaler as a total solution, thus speeding up their automation. There are likely many benefits, but I lack benchmarks or timing figures to quantify that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers are more than satisfied with the user experience provided by the product."
"Content Switching provides flexibility for routing traffic as desired to designated real servers. It also provides good geo capabilities through its GSLB feature."
"The flexibility in configuration options is impressive."
"The program is easy to install and to set up."
"The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment."
"The load balancing and VPN features are most valuable. AAA authentication is also valuable."
"Citrix is a complete solution for those looking for an all-in-one; it's all there, the NetScaler gateway, remote access, internet access, optimization, load balancing, Citrix desktop publishing, and VDAs, so you can create a complete solution with Citrix."
"The load balancing feature and the fact that you can do context switching in the WAF are the most valuable. We majorly use it for load balancing, but we also use it for context switching in the WAF. It is also robust and very easy to work with and manage."
"We use the product for load balancing and as a reverse proxy solution."
 

Cons

"The tool must be simplified."
"The solution can improve their support and send tickets directly to a Citrix ADC engineer in order to avoid having to escalate each support call."
"The support on the ADCs isn't that great and there's a lot of work required with upgrading plant environments because of security vulnerabilities that come to light."
"The vendor provides frequent patches, however, the security of the website has room for improvement."
"The policies on the NetScaler can be a bit tricky at times."
"We are looking for some in-depth monitoring and analytics and more information that Citrix Director doesn't provide. ControlUp has insights that not only give you an overview but also allow you to do some drill-down troubleshooting for what's going on in your environment. We are looking for some more analytical and monitoring data to be able to monitor the environment better, not only from an application standpoint but also from the standpoint of the infrastructure to everything it sits on. They can provide more data to the administrators about what's going on within the application. They can provide data not only on the application side but also about what the application sits on. They're making strides with Citrix Analytics in regards to that."
"Quality assurance could improve by ironing out security vulnerabilities before releasing upgrades."
"Finding relevant documentation for learning NetScaler can be challenging, especially for beginners who prefer a web interface over command-line interfaces."
"The technical support has room for improvement."
 

Pricing and Cost Advice

"The tool is cheap."
"We get value for money. Its price is fair. I don't think it is overpriced."
"Its licensing cost is much higher than other products, but it is acceptable because it is a one-time investment, and we are getting our requirements fulfilled when we buy this product. So, there is no issue with the pricing."
"Price-wise, I feel that the solution is a little bit expensive."
"Ninety day free trial makes it easy to try out this solution."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight or nine out of ten."
"We have all the features and functions of Citrix because we have a premium license."
"The licensing costs for this solution vary depending on which model is being used."
"The licenses for this product are payable as a yearly subscription, and carry a high price-point. The subscription scheme is quite complicated, and costs will increase with each additional feature that is required, outside of the basic setup."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
10%
Government
10%
Outsourcing Company
9%
Financial Services Firm
12%
Manufacturing Company
11%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise24
Large Enterprise59
 

Questions from the Community

Ask a question
Earn 20 points
What advice do you have for others considering Citrix NetScaler?
My advice to others looking into using NetScaler is simply to go use it. I give this product an overall rating of 8.
What is your experience regarding pricing and costs for Citrix ADM?
My experience with pricing, setup cost, and licensing has revealed that the licensing recently changed to a plus model, which is manageable if you know what you are doing. However, the transition f...
What needs improvement with Citrix Web App and API Protection?
I think NetScaler can improve in pricing, and with the recent release of version 15.1, the successor to 14.1, there are claims of improved performance due to the kernel change. I believe that integ...
 

Also Known As

Airlock Suite
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Raiffeisen, SGKB, Generali, Visana
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Imperva, Radware, F5 and others in Web Application Firewall (WAF). Updated: November 2026.
921,338 professionals have used our research since 2012.