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Airlock vs NetScaler comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Airlock
Ranking in Web Application Firewall (WAF)
40th
Average Rating
10.0
Reviews Sentiment
9.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Web Application Firewall (WAF)
20th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (3rd), Network Management Applications (13th)
 

Mindshare comparison

As of September 2026, in the Web Application Firewall (WAF) category, the mindshare of Airlock is 0.8%, up from 0.5% compared to the previous year. The mindshare of NetScaler is 3.0%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Mindshare Distribution
ProductMindshare (%)
NetScaler3.0%
Airlock0.8%
Other96.2%
Web Application Firewall (WAF)
 

Featured Reviews

Tiodor Jovovic - PeerSpot reviewer
Chief Business Officer at Sky Express
Provides endless features and can be adapted to every single application that exists in the world
WAF is the most beneficial feature for security posture. Our customers are more than satisfied with the user experience provided by the product. The level of detail of the configuration is the most significant aspect. We can adapt it to every single application that exists in the world. The product helps with the compliance processes.
MP
Senior Data Center Engineer at Axians
Load balancing and secure access have supported complex migrations and automation at scale
NetScaler has positively impacted my organization because I work for a system integrator and deploy it for customers. Many customers are really happy with NetScaler, except for the pricing, as Citrix has changed a lot of their pricing in the last two or three years when they transitioned to Cloud Software Group. However, despite that, I know customers are really satisfied with the technical capabilities that NetScaler provides. While I do not have specific outcomes or metrics from my customers, I think using Core Logic has made it much easier for the big municipality I mentioned to implement NetScaler as a total solution, thus speeding up their automation. There are likely many benefits, but I lack benchmarks or timing figures to quantify that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers are more than satisfied with the user experience provided by the product."
"It has helped them to increase application up-time, scalability, and enhanced application performance and security."
"The solution improves security performance."
"Global load balancing between data centers."
"The best feature of Citrix is its track record of stability in its features."
"It has been a very useful solution for us, allowing us to manage application accessibility even during the pandemic with complete visibility of application accessibility and any malicious activities, along with analytics reports so we can support our infrastructure in a very secure manner."
"We use the product for load balancing and as a reverse proxy solution."
"One of its most valuable features is fundamental load balancing, supporting both basic load balancing and database teams."
"Citrix Netscaler makes it easy to provide services to end users, offering better visibility into user sessions compared to VMware. However, instability in network or machine can cause headaches as it's hard to pinpoint issues. SSL offload feature enhances security posture by providing secure connectivity between end users and backend systems. We use additional Azure remote security solutions for comprehensive protection."
 

Cons

"The tool must be simplified."
"Technical support could be improved."
"I will try to migrate all the tools to the cloud because there is more lab and more VPN scalability available in the cloud. It is not available on-premises."
"The policies on the NetScaler can be a bit tricky at times."
"We had some bugs in the previous firmware. These were not big issues, but more testing on the firmware would be key to happier customers."
"I would like to see multifactor authentication added to this solution to improve the security."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"Some features of Citrix ADM are available on the cloud, which could really be helpful if they were available on an on-premise version."
"The solution could be more secure."
 

Pricing and Cost Advice

"The tool is cheap."
"Citrix ADC could improve the price and make it less expensive, other competitors have a better prices. This would allow Citrix ADC to keep dominating the market."
"We have all the features and functions of Citrix because we have a premium license."
"Citrix Web App and API Protection are in the middle when we talk about pricing and licensing"
"The solution is undoubtedly very good, but it is expensive."
"I rate the pricing an eight out of ten since it is expensive."
"After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive."
"Citrix ADM costs us approximately $5000 per month."
"Citrix NetScaler VPX is not the cheapest solution out there, but you get what you pay for."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
10%
Computer Software Company
10%
Government
10%
Financial Services Firm
11%
Manufacturing Company
9%
Outsourcing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise24
Large Enterprise59
 

Questions from the Community

Ask a question
Earn 20 points
What advice do you have for others considering Citrix NetScaler?
My advice to others looking into using NetScaler is simply to go use it. I give this product an overall rating of 8.
What is your experience regarding pricing and costs for Citrix ADM?
My experience with pricing, setup cost, and licensing has revealed that the licensing recently changed to a plus model, which is manageable if you know what you are doing. However, the transition f...
What needs improvement with Citrix Web App and API Protection?
I think NetScaler can improve in pricing, and with the recent release of version 15.1, the successor to 14.1, there are claims of improved performance due to the kernel change. I believe that integ...
 

Also Known As

Airlock Suite
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Raiffeisen, SGKB, Generali, Visana
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Imperva, Radware, F5 and others in Web Application Firewall (WAF). Updated: September 2026.
914,322 professionals have used our research since 2012.