AgilePoint and OpenText Process Automation are competing in the process automation category. AgilePoint gains an edge with its flexible integration and customization, whereas OpenText is preferred for its comprehensive enterprise-level features.
Features: AgilePoint supports flexible integrations with apps like Microsoft and UiPath, offers a user-friendly drag-and-drop interface, and automotive workflows. OpenText delivers enterprise features like integration with CRM and ERP, advanced BPM and case modelers, and sophisticated process monitoring.
Room for Improvement: AgilePoint could enhance its low-code capabilities and stability to become more user-friendly, expand its customer base, and improve scalability. OpenText can improve by offering quicker deployment options, making its platform less complex for smaller businesses, and enhancing feature documentation for ease of use.
Ease of Deployment and Customer Service: AgilePoint's deployment is straightforward with responsive customer support, making adjustments easy. OpenText, while having a structured setup and reliable support, has a more complex deployment process due to its extensive feature set, often needing professional services.
Pricing and ROI: AgilePoint is cost-effective with lower setup costs, offering quick ROI through flexibility. OpenText requires higher initial investment due to its feature-rich platform but aims to deliver a strong ROI for large enterprises through comprehensive automation and integration capabilities.
| Product | Market Share (%) |
|---|---|
| OpenText Process Automation | 0.7% |
| AgilePoint | 0.8% |
| Other | 98.5% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Large Enterprise | 3 |
AgilePoint NX is a top-five low-code platform that empowers you to quickly build anything from simple eforms and workflows to complex, multi-tenant SaaS apps, IoT apps, and composite LOB systems without writing code and at a price almost any enterprise can afford.
OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.
OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.
What are the key features?OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.
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