"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"It comes with a lot of helpful tips for complicated areas."
"If spam or some kind of malicious email gets past Mimecast and gets into our email environment, we can go into Agari and we can search for it."
"It is really important for large companies to have the brand protection that is provided by Agari."
"Mimecast certainly helped my customers reduce phishing emails."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"It does a good job for us, and its admin console is easy to use."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"It's good, it keeps the spam out."
"The product is good. To date, we have not faced any challenges."
"The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature."
"The initial setup is very straightforward."
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"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way."
"The reporting functionality needs to be improved."
"The protocol is quite complicated, which may not be something that could be improved, but it would be better if it was simplified."
"Some customers in the financial sector do not like the cloud solution because they don't want data to be transferred to a US-based cloud."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"The price could be better, it should be reduced."
"Its pricing can be improved. It is a bit expensive."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"As a user, the user interface of the management console could be upgraded, for example."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"The detection rates are an area for improvement."
"The filtering needs more flexibility."
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Agari is ranked 16th in Email Security with 3 reviews while Mimecast Email Security with Targeted Threat Protection is ranked 6th in Email Security with 8 reviews. Agari is rated 8.6, while Mimecast Email Security with Targeted Threat Protection is rated 8.4. The top reviewer of Agari writes "Defends against all types of email attacks". On the other hand, the top reviewer of Mimecast Email Security with Targeted Threat Protection writes "Protects your organization from all types of threats". Agari is most compared with Proofpoint Email Protection, Valimail Defend, Abnormal Security and Valimail Enforce, whereas Mimecast Email Security with Targeted Threat Protection is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection, IRONSCALES and ESET Mail Security. See our Agari vs. Mimecast Email Security with Targeted Threat Protection report.
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