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ADP Workforce Now vs Zoho People Plus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Cloud HCM
11th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Benefits Administration (7th), Talent Management (14th), HR Analytics Software (5th)
Zoho People Plus
Ranking in Cloud HCM
19th
Average Rating
8.0
Reviews Sentiment
4.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Cloud HCM category, the mindshare of ADP Workforce Now is 2.3%, up from 1.3% compared to the previous year. The mindshare of Zoho People Plus is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
ADP Workforce Now2.3%
Zoho People Plus1.0%
Other96.7%
Cloud HCM
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
Vertika Srivastava - PeerSpot reviewer
Customer Success Manager at a tech consulting company with 1-10 employees
Has required customization been difficult to implement and user experience remains a concern
We are quite satisfied with Odoo. We are able to add modules or apps whatever we require based on our company's requirements on our own. I find Odoo being more user-friendly, and making changes there is more accessible. Being Odoo partners allows us to make changes. In Zoho People Plus, we were just on a subscription basis, so it was not possible to make any changes based on the company's requirements, which made it a little difficult. As far as security or anything else is concerned, Zoho People Plus was also good, and many companies use it. We find Odoo a little better and user-friendly compared to Zoho People Plus. For time tracking, we were using Clockify, and we were using Jira and other products. Time tracking in Odoo is much more convenient and user-friendly compared to Zoho People Plus. We decided to switch because it was not very compatible with our system. Our employees were not comfortable. It was not as user-friendly as Odoo is. We became Odoo partners, which made it a better shift from Zoho People Plus.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the reporting and benefits piece."
"The most valuable feature to me is performance management because we just started using that."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"It is hard to go wrong with choosing ADP as a solution for nearly any company."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"I love the integration of HR, payroll, tax filing, benefits, time and attendance, GL, ACA, employee/manager self-service, reporting and analytics."
"The most valuable feature of the solution is its analytics part."
"Zoho People has valuable features like simplicity in use and ease of configuration."
"We are quite satisfied with Odoo; we are able to add modules or apps whatever we require based on our company's requirements on our own."
 

Cons

"Support leaves a lot to be desired."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"The report functionality is not as good as competitive products."
"The complexity is the key challenge with a tool like ADP ."
"Their “new and improved” message center (where you get notifications and go to approve things like time off) is actually not as easy as it used to be."
"The workflow is a bit weak."
"The ease of developing and creating reports could definitely use some improvement."
"Its benefits portal could be user-friendly."
"The only challenge is if you are a European business based in Asia and you want to have your data on an EU server, it is a nightmare."
"There is also a need to improve the accessibility of historical employee data, making it as seamless as some other systems."
"We decided to switch because it was not very compatible with our system. Our employees were not comfortable."
 

Pricing and Cost Advice

"The solution is expensive."
"I give the pricing a seven out of ten."
"It is expensive."
"The solution is expensive and everyone complains about the price."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"Zoho People Plus has a very competitive pricing model. The pricing part is tier-based, and it is eight Euros per user."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
8%
Construction Company
7%
Outsourcing Company
5%
Comms Service Provider
14%
Construction Company
12%
Manufacturing Company
11%
Computer Software Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What advice do you have for others considering ADP Workforce Now?
Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.
What is your experience regarding pricing and costs for Zoho People Plus?
It was a paid subscription. I found their pricing reasonable. It was on an employee basis, depending upon the number of heads. We opted for the whole organization. Price point was not the concern. ...
What needs improvement with Zoho People Plus?
Zoho People Plus should improve their customizable workflows. Customization would be really helpful if they allow the company or organization to make changes on their own within the subscription.
What is your primary use case for Zoho People Plus?
We are using Odoo. We have been dealing with Odoo for around a year. Previously, we were using Zoho People Plus. We transferred all our system to Odoo. We have been practicing on Odoo for around a ...
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Information Not Available
Find out what your peers are saying about ADP Workforce Now vs. Zoho People Plus and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.