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ADP TotalSource vs Gusto comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP TotalSource
Ranking in Benefits Administration
44th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Gusto
Ranking in Benefits Administration
10th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
Talent Management (13th)
 

Mindshare comparison

As of April 2026, in the Benefits Administration category, the mindshare of ADP TotalSource is 1.3%, up from 0.9% compared to the previous year. The mindshare of Gusto is 1.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
Gusto1.8%
ADP TotalSource1.3%
Other96.9%
Benefits Administration
 

Featured Reviews

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PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
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Questions from the Community

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What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
 

Comparisons

 

Also Known As

No data available
ZenPayroll
 

Overview

 

Sample Customers

Marc Fisher Footwear, Cambridge Management Services Inc., Blue Tower Mobile, Urban Ministries Incorporated (UMI), Tallie
Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration. Updated: March 2026.
885,728 professionals have used our research since 2012.