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ADP Streamline vs ADP Workforce Now comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Streamline
Ranking in Benefits Administration
25th
Average Rating
8.4
Number of Reviews
7
Ranking in other categories
Global Payroll (4th)
ADP Workforce Now
Ranking in Benefits Administration
7th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Talent Management (14th), Cloud HCM (11th), HR Analytics Software (5th)
 

Mindshare comparison

As of May 2026, in the Benefits Administration category, the mindshare of ADP Streamline is 1.7%, up from 1.0% compared to the previous year. The mindshare of ADP Workforce Now is 3.1%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
ADP Workforce Now3.1%
ADP Streamline1.7%
Other95.2%
Benefits Administration
 

Featured Reviews

Abdul-Rauf - PeerSpot reviewer
Manager Payroll Services & Operations at Meshsol Technologies
Simplifies payroll processing and reduces the need for extensive marketing efforts while providing scalability, compliance, and excellent stability
I believe there is room for enhancement in the scope of services. We encountered challenges at times in clearly defining it, particularly because the firewall domain is extensive and demands localization for this service. Consequently, there is occasional confusion regarding whether a service falls under the standard category or is considered an add-on. I think there is a need for a deeper level of comprehension.
Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature was that everything was in one system."
"They are very strong in terms of having a central regional system. A regional person can see and monitor the calendar for each different country."
"The ability to have one reporting for all countries is valuable."
"I like the reporting feature as it allows me to generate reports independently without relying on a payroll consultant."
"The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company."
"They are very strong in terms of having a central regional system, where a regional person can see and monitor the calendar for each different country and know what stage they are in, if the process has been finalized and approved, and if the process has gone back to the bank, all monitored regionally."
"The product is good, user-friendly, and effective."
"The product allows you to create and manage shared services centrally even in small countries."
"The most valuable feature to me is performance management because we just started using that."
"Payroll: It is very easy and user-friendly."
"It is a scalable solution."
"The most valuable features are the reporting and benefits piece."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"It is hard to go wrong with choosing ADP as a solution for nearly any company."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
 

Cons

"The product is not quite up to our expectations."
"We had to scrap plans to integrate Brazil because it was not doable."
"They could improve the service relationship manager (SRM), because they have an SRM which is not familiar with Simple."
"The reporting tool could be improved as it currently is just a data dump and much manipulation is required."
"I think there is a need for a deeper level of comprehension."
"The pricing is high as compared with other products in the market. For a small service that is out of scope, it has a huge service charge."
"Having more clear guidance on design and training would be beneficial."
"The UI could be improved to be a bit more modern or trendy because it looks old-fashioned compared to other systems."
"Its benefits portal could be user-friendly."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"Their “new and improved” message center (where you get notifications and go to approve things like time off) is actually not as easy as it used to be."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"The ease of developing and creating reports could definitely use some improvement."
"Support leaves a lot to be desired."
"ADP provides a quarterly Error Notification Report that allows you to check for compliance errors based on payments made to employees that quarter. The report only shows employees by their file #; however, the recent ADP upgrade has an "Archive" feature that makes it impossible to search for employees by file number so currently, there is no way to identify the employees listed on the report without calling ADP."
"The report functionality is not as good as competitive products."
 

Pricing and Cost Advice

"Our company had a standardized pricing model based on the number of employees."
"The amount we pay is not low, and it is not high. It is average."
"The solution is expensive and everyone complains about the price."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"I give the pricing a seven out of ten."
"The solution is expensive."
"It is expensive."
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Top Industries

By visitors reading reviews
Construction Company
14%
Outsourcing Company
11%
Financial Services Firm
11%
Insurance Company
8%
Financial Services Firm
10%
Manufacturing Company
8%
Construction Company
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

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What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What advice do you have for others considering ADP Workforce Now?
Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.
 

Comparisons

 

Overview

 

Sample Customers

Lenovo, ConvaTec, Syngenta, Brady Corporation, Covidien, TomTom
Lawrence and Schiller, The Children's Center, The Kansas City Royals
Find out what your peers are saying about ADP Streamline vs. ADP Workforce Now and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.