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ADP GlobalView Payroll vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP GlobalView Payroll
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
Global Payroll (3rd)
UKG
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (5th), Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (5th), Employee Time Tracking Software (5th), HR Analytics Software (2nd), Talent Acquisition (6th)
 

Mindshare comparison

While both are Human Capital Management solutions, they serve different purposes. ADP GlobalView Payroll is designed for Global Payroll and holds a mindshare of 9.6%, up 8.4% compared to last year.
UKG, on the other hand, focuses on Cloud HCM, holds 5.5% mindshare, up 5.5% since last year.
Global Payroll
Cloud HCM
 

Featured Reviews

Prashant Shetty - PeerSpot reviewer
A tool to help manage global payroll that needs to improve the area of customization after its implementation
Scalability-wise, I rate the solution a six out of ten. With ADP GlobalView Payroll, if I have to scale up the operations, one of the practical challenges I would like to highlight here is that in the post-implementation phase, if there are any new system enhancements or customization requests, it takes a lot of time to work with ADP to implement such changes. In the present time, every business has to operate in an agile manner, but I think that when it comes to the area revolving around change and control, there is a cost involved in ADP, and it comes as part of ADP's global contract. Most of the time, users may find that the prices quoted are not reasonable to justify the efforts involved from ADP's end. Most of the companies that fall under the category of Fortune 100 use ADP GlobalView Payroll, especially in the APAC region and Europe. The good thing with ADP GlobalView Payroll is that its system can be integrated with any HR system, like Workday or SAP SuccessFactors, since the integration is very seamless because many companies use global HR systems.
Talia Jean Paul - PeerSpot reviewer
Affordable but needs to improve its stability
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability-wise, I rate the solution a ten out of ten."
"Good solution if you want simple, static systems."
"If someone wants a good payroll system with a good presence in the APAC region and Europe, then without a doubt, ADP GlobalView Payroll falls at the top of the list of best tools."
"The pay policies and approvals are valuable features."
"It is much easier to use and the customer service is better than our previous solution."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The setup process is straightforward."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"The solution's UI is good. Also, it is very easy to use."
 

Cons

"Projects tend to take longer because ADP wants to manage everything."
"The portal where employees log in to check their weekly tax statements is called ADP ESS, an area where improvements are needed."
"With big companies, it takes a long time to run when it comes to the reporting part."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"UKG could be a little more flexible in some areas."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"The platform's features need enhancement while being used as a recruiting tool."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"The product's integration features need improvement."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
 

Pricing and Cost Advice

"If users consider the license of the solution, then it is an expensive tool."
"I believe that ADP GlobalView Payroll is an expensive solution."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The platform is not affordable but also not the most expensive."
"If you're going for the full suite, it can be fairly pricey."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"The pricing depends on the number of licenses we buy."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
15%
Computer Software Company
11%
Real Estate/Law Firm
5%
Educational Organization
65%
Computer Software Company
3%
Manufacturing Company
3%
Healthcare Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ADP GlobalView HCM?
Scalability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for ADP GlobalView HCM?
I believe that ADP GlobalView Payroll is an expensive solution.
What needs improvement with ADP GlobalView HCM?
With big companies, it takes a long time to run when it comes to the reporting part. Our company notified ADP to see if there is a way to get reports to run quicker, but it is something related to ...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

ADP GlobalView HCM
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Global Talent for Celestica
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon