Adobe Sign vs ShareFile comparison

Read 11 ShareFile reviews

183 Views
145 Comparison Views

90% willing to recommend

Adobe Sign

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Adobe Sign and ShareFile based on real PeerSpot user reviews.

Find out in this report how the two eSignature (Electronic Signature) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Adobe Sign vs. ShareFile Report (Updated: April 2025).

Adobe Sign vs. ShareFile

Download the complete report

Helped 850,671 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Sign

Ranking in eSignature (Electronic Signature)

3rd

Average Rating

9.4

Number of Reviews

Ranking in other categories

No ranking in other categories

ShareFile

Ranking in eSignature (Electronic Signature)

4th

Average Rating

8.4

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (6th), Cloud Data Exchange Services (3rd)

Featured Reviews

Bishen Gosai

Acrobat Sign Specialist at Learning Curve

Effective failover capabilities, efficient support, and trusted brand

I would highly recommend this solution to others. Acrobat Sign stands out among its competitors, especially with its unique features and the backing of Adobe as a company, particularly in PDF technology. Adobe is a well-known and trustworthy brand, and investing in their solution assures you that it will not become obsolete in the near future, but rather remain relevant for a long time to come. Considering the solution's features, benefits, and value it offers, many people tend to overlook the potential savings of using Acrobat Sign, such as saving two to three dollars per transaction. With Adobe Sign, a single document can be sent for approval or signing to up to twenty-four individuals, eliminating the need to physically create and collect signatures, which can be time-consuming and energy-intensive. Using an online platform like Acrobat Sign is much more efficient and can provide a significant return on investment. I rate Acrobat Sign a ten out of ten.

Read full review

David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would recommend this solution to other people. It is an easy-to-use solution and one of the best."

"I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately."

"Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."

"I give the stability a ten out of ten."

"The most valuable aspect of Adobe Sign is not a single feature, but rather a combination of features. From a broad perspective, the failover system is particularly noteworthy. In the event that Adobe Sign experiences downtime, there are backup measures in place through Amazon AWS that ensure continuity. For instance, if one region experiences an outage, another region can take over seamlessly, which is a significant advantage."

"Adobe Sign is a reliable product with good support and a continuous improvement process in place."

"The ability to sign digitally is very convenient."

"Regarding the most valuable feature of the solution, I would say that it is easy to use."

More Adobe Sign pros

"The solution is scalable."

"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."

"Easy to manage and fully secure."

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"This provides us with a secure way of sending tax returns without having to use passwords."

"It's user-friendly for end users."

"Citrix has a very good file auditing features and security features."

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."

Cons

"The solution could always be more secure."

"The price of the solution could improve for certain plans."

"It works. I have no notes for improvement."

"The UI has room for improvement."

"It is hard to keep up with continuous improvements."

"I think that the performance could be better and so could the auto-updates when filling in new columns and information."

"The solution's UI can be made simpler and easy to use so that I can have the option to make changes if needed."

"One limitation of Adobe Sign is the restriction of adding only one email address for an Adobe Sign account. This can cause issues at times because Adobe Sign does not permit multiple signed accounts with the same email address."

More Adobe Sign cons

"The user interface is not very intuitive."

"Everything they have should be integrated into one item."

"My only issue with this solution is the cost, which should be improved."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"They should integrate the solution with more email services."

"There are sometimes scalability issues after updates."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"Some of our customers are facing issues if they've deployed in hybrid mode."

Pricing and Cost Advice

"Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."

"One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."

"As of now, there are no monthly expenses involved in the solution."

"The free edition allows us to use the signature feature."

"You have to work hard in order to get the suitable licenses."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

"Citrix has a very good file auditing features and security features."

"I give the cost of the solution a five out of five."

See which vendors are best for you

Use our free recommendation engine to learn which eSignature (Electronic Signature) solutions are best for your needs.

See recommendations

850,671 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

15%

Government

14%

Financial Services Firm

Healthcare Company

Computer Software Company

14%

Financial Services Firm

10%

Legal Firm

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Comparisons

DocuSign vs Adobe Sign

Compared 45% of the time

SharePoint vs Adobe Sign

Compared 16% of the time

SignNow vs Adobe Sign

Compared 12% of the time

OpenText Core Signature vs Adobe Sign

Compared 7% of the time

Dropbox Sign vs Adobe Sign

Compared 5% of the time

More Adobe Sign Competitors

SharePoint vs ShareFile

Compared 28% of the time

Microsoft OneDrive vs ShareFile

Compared 15% of the time

Box vs ShareFile

Compared 11% of the time

Dropbox vs ShareFile

Compared 10% of the time

Google Drive Enterprise vs ShareFile

Compared 4% of the time

More ShareFile Competitors

Product Reports

eSignature (Electronic Signature)

Download Adobe Sign product report

Download ShareFile product report

Also Known As

Echosign

Citrix RightSignature, Citrix ShareFile

Overview

Adobe Sign is a reliable and user-friendly digital signature solution that offers a range of customization options and robust security features and allows users to sign, send, and manage documents online. It's a cloud-based service that streamlines the signature process and reduces the need for physical paperwork.

Based on user reviews, Adobe Sign is highly regarded for its ease of use and integration with other Adobe products. Users appreciate the intuitive interface, which makes it easy to navigate and complete tasks quickly. The software offers a range of customization options, such as adding branding elements and creating templates, which users find helpful in personalizing their documents.

The platform uses encryption and authentication protocols to ensure that all documents are secure and comply with industry standards. Users can also set access controls and track document activity, providing an additional layer of protection and accountability.

Some users have reported occasional glitches and slow loading times, but these issues are generally minor and do not detract from the overall positive experience with the software.

Adobe

ShareFile is widely used by organizations for secure emailing of tax returns and document transfers, especially during COVID, supporting multifactor authentication and a high file size limit.

Offered by cloud service providers, ShareFile aids in migrating on-premises file servers to the cloud and sending large files blocked by other platforms. It is essential for secure data sharing with features like multifactor authentication and encryption. ShareFile integrates with cloud services, supports high-speed operations, and maintains enterprise-level security with automatic synchronization. It also allows for multiplatform accessibility, including an Outlook plugin and mobile apps. Administrative benefits include Active Directory integration for automatic account creation.

What are ShareFile's most important features?

Ease of use: User-friendly interface for easy navigation
Security features: Robust security protocols including data encryption
File auditing: Comprehensive tracking and reporting of file activities
Cloud integration: Seamless integration with OneDrive, G Drive, and Dropbox
Multifactor authentication: Enhanced security with multiple verification steps
Automatic synchronization: Real-time sync across devices and platforms
Active Directory integration: Streamlined user account management
Multiplatform access: Supports Outlook plugin and mobile applications

What benefits or ROI should users look for in reviews?

Cost-effectiveness: Evaluate the pricing against features and security
Enhanced security: Look for reviews on data protection and GDPR compliance
Collaboration options: Check user feedback on collaboration functionalities
Intuitive experience: Consider reviews on ease of use and navigation
Custom branding: Assess customization options for tailored branding
Performance: Gauge user insights on network speed and reliability
Unified platform: Benefits of integrated services in one platform

ShareFile is implemented across sectors like Law Firms, CPAs, and Manufacturing companies, supporting secure and efficient data sharing. For example, law firms use it for confidential client documents, CPAs rely on it for secure tax return handling, and manufacturing firms leverage it for transferring large design files. Multifactor authentication and platform accessibility ensure data security and ease of access.

Sample Customers

Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

Adobe Sign vs. ShareFile