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Adobe Experience Manager vs Slack comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Adobe Experience Manager provides a positive ROI through ease of use, efficient updates, analytics leadership, and flexible content modification.
Sentiment score
8.6
Organizations saw a 40% return with Slack, valuing its efficiency and productivity boost despite room for pricing improvements.
 

Customer Service

Sentiment score
6.2
Adobe Experience Manager support is skilled but slow, varying by company size, focusing on base issues over custom code.
Sentiment score
7.1
Most users are satisfied with Slack's support, appreciating strong documentation and responsive service, especially via Twitter and APIs.
They are attentive to big companies but tend to be negligent towards mid-sized companies.
 

Scalability Issues

Sentiment score
7.6
Adobe Experience Manager efficiently scales for large enterprises, handling load stress, easy customization, and smooth cloud migration post-transition.
Sentiment score
7.7
Slack is scalable, supports thousands of users effectively, and is rated highly for expanding teams despite management challenges.
Slack is endlessly scalable.
Slack is not as comprehensive as Microsoft Teams in terms of scheduling and hosting meetings.
 

Stability Issues

Sentiment score
6.7
Adobe Experience Manager is stable and secure, with cloud version benefits, despite some setup and integration issues.
Sentiment score
7.7
Slack is generally stable across platforms, but occasional glitches and performance variations are noted, especially on mobile.
It integrates with various systems, allowing us to manage site reliability, availability, and reliability.
Occasionally, Slack behaves unexpectedly and shuts down, which can be irritating, especially when I am in the middle of a task.
 

Room For Improvement

Adobe Experience Manager faces criticism for its high cost, complexity, limited documentation, inefficient support, and challenging integration with Microsoft.
Slack users want better integrations, notifications, security, and performance, with improved features to stand out from competitors.
Technical support could be improved, especially for smaller companies.
There is a need to add a call group feature to facilitate scheduling and conducting meetings within Slack.
Configuring chats and pinning in Teams is easier, even though Slack has these features, they are not intuitive enough to engage with.
 

Setup Cost

Adobe Experience Manager is expensive with variable licensing, but efficient for large websites and offers a one-month free trial.
Slack offers a free version, while paid plans with advanced features cost around $20 per user monthly for larger teams.
For large enterprises, the cost is often comparable with other major CMSs.
 

Valuable Features

Adobe Experience Manager offers ease of use, integration with Adobe Marketing Cloud, and robust tools for digital asset and content management.
Slack enhances productivity with seamless communication, rich integrations, cross-platform functionality, and customizable user experience features.
The integration of customer behavior and website setup is impressive.
In managing releases via Slack channels, one major advantage over Teams is the ability to have threaded discussions, which helps in catching up on relevant discussions without the distraction of interleaved conversations.
The integration with Google Calendar is easy to use and allows us to receive notifications before meetings.
 

Categories and Ranking

Adobe Experience Manager
Ranking in Enterprise Social Software
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Enterprise Content Management (8th), Web Content Management (3rd), Digital Experience Platforms (DXP) (1st)
Slack
Ranking in Enterprise Social Software
3rd
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
75
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Enterprise Social Software category, the mindshare of Adobe Experience Manager is 3.3%, up from 2.0% compared to the previous year. The mindshare of Slack is 12.6%, up from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Thomas Becker - PeerSpot reviewer
Impressive integration of customer behavior with an easy setup and okay support
I've worked with all major content management systems. Currently, I work with the leaders such as Adobe Experience Manager, Sitecore, and Acquia Working with big companies, I help them either consider setting up a new content management system or address issues they might have with their existing…
PaulButticaz - PeerSpot reviewer
A competitive solution that improves collaboration and productivity
Slack has been around for a long time, and it's an industry leader. Of course, Salesforce owns Slack now and is starting to integrate into it. I have attended Slack conferences and met with product and support managers. They're an excellent organization. Choosing Slack depends on the organization's size, so you need to plan your deployment and make sure you put some controls and standards in place and not just turn it on. If you're a Slack shop, you will have to have something like a Zoom or Microsoft Teams platform for when you need to do video conferencing internally or externally. Many shops have both products, but they use Slack for collaboration, chat, and so on, and use Teams for video and audio conferences. At the end of the day, Slack is missing those capabilities, so either you're going to be a Slack/Zoom shop or you're going to be a Microsoft Teams shop. I rate Slack an eight out of ten.
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Top Industries

By visitors reading reviews
Educational Organization
39%
Financial Services Firm
12%
Computer Software Company
9%
Manufacturing Company
5%
Educational Organization
80%
Computer Software Company
5%
Financial Services Firm
4%
University
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Adobe Experience Manager?
It is easy to learn. You don't need to be an advanced Java developer.
What needs improvement with Adobe Experience Manager?
While there are many aspects that could be improved, discussing them would require more time. The licensing model is opaque, and technical support could be improved, especially for smaller companies.
What is your primary use case for Adobe Experience Manager?
I've worked with all major content management systems. Currently, I work with the leaders such as Adobe Experience Manager, Sitecore, and Acquia.
What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
Sometimes Slack behaves unexpectedly and shuts down without notification or support communication. There is a need to add a call group feature to facilitate scheduling and conducting meetings withi...
 

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud
No data available
 

Overview

 

Sample Customers

Metra
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Find out what your peers are saying about Adobe Experience Manager vs. Slack and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.