Adobe Experience Manager and Slack Business - Enterprise compete in digital solutions for enterprises. AEM seems to have the upper hand in comprehensive enterprise-level features, while Slack provides a robust platform for team communication, reflecting cost effectiveness and ease of use.
Features: Adobe Experience Manager offers key features like OSGi bundles, integration capabilities, and Digital Asset Management, aiding in managing large-scale marketing needs effectively. E-commerce functionalities support enterprises in building complete marketing solutions. Slack provides channels for organized communication, synchronized file sharing, and robust integrations for efficient team collaboration.
Room for Improvement: Adobe Experience Manager faces challenges with its high learning curve, complex transactions, and limited open-source flexibility, making integration difficult without expertise. Slack users report a need for improved video stability, better integration capabilities, and a refined notification system to enhance overall user experience.
Ease of Deployment and Customer Service: Adobe Experience Manager offers Private Cloud and Hybrid solutions but with reportedly slow customer support. Slack provides simpler deployment via Public and Hybrid Cloud solutions, with relatively better support, though enhancements in online documentation and support responsiveness are suggested.
Pricing and ROI: Adobe Experience Manager's pricing is steep, targeting large enterprises seeking extensive features, with ROI achieved through advanced functionalities. Slack’s freemium model is accessible for smaller teams, but costs can rise with added users. Its lower entry cost offers flexibility for startups and small businesses.
They are attentive to big companies but tend to be negligent towards mid-sized companies.
There are Adobe engineers, sales representatives, and engineers assigned to Sephora North America.
For P1 tickets, the resolution time is approximately four hours.
We tend to focus more on Workato for support, but internally we raise service requests with the infrastructure team for any issues related to Slack.
You cannot simply add more servers without purchasing the license.
The scalability of Adobe Experience Manager is pretty good because we have so many engineers that are knowledgeable about and have experience in altering the Adobe Experience Manager system.
Slack is endlessly scalable.
Slack is not as comprehensive as Microsoft Teams in terms of scheduling and hosting meetings.
A user who engages with Slack daily and utilizes various features would provide more valuable insights.
Since they are enterprise and have significant digital business coming through the digital medium, the stability of the product is very important.
It integrates with various systems, allowing us to manage site reliability, availability, and reliability.
Slack's stability is a perfect 10.
Occasionally, Slack behaves unexpectedly and shuts down, which can be irritating, especially when I am in the middle of a task.
Technical support could be improved, especially for smaller companies.
There is a feature missing where if content is created on the UAT environment and needs to be transferred or synced to the production environment, there is no direct way of doing the sync.
Many people complain about the price as it's one of the most expensive tools.
We can also improve the creation of channels, particularly in terms of privacy, security, flexibility, and the addition of members to newly created channels.
Configuring chats and pinning in Teams is easier, even though Slack has these features, they are not intuitive enough to engage with.
There is a need to add a call group feature to facilitate scheduling and conducting meetings within Slack.
For large enterprises, the cost is often comparable with other major CMSs.
Adobe Experience Manager is expensive compared to competitors.
The price is significantly high.
Feature-wise, I believe the dispatcher module is the best aspect of Adobe Experience Manager.
The integration of customer behavior and website setup is impressive.
The best feature is the experience fragment. If you want to replicate content across multiple websites with 1,000 or 20,000 pages, this feature helps accomplish it in a fraction of seconds.
In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.
In managing releases via Slack channels, one major advantage over Teams is the ability to have threaded discussions, which helps in catching up on relevant discussions without the distraction of interleaved conversations.
The integration with Google Calendar is easy to use and allows us to receive notifications before meetings.
| Product | Market Share (%) |
|---|---|
| Slack Business - Enterprise | 14.8% |
| Adobe Experience Manager | 3.0% |
| Other | 82.2% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 2 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 13 |
| Large Enterprise | 21 |
Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.
Slack Business - Enterprise facilitates team communication and collaboration with integration capabilities and a user-friendly interface, supporting mobile and web platforms. It enhances productivity through efficient organization, instant communication, and extensive customization options.
Designed for seamless integration with apps and services, Slack Business - Enterprise provides efficient organization through channels and threads, instant communication, file sharing, and video calls. Productivity is boosted via notifications, reminders, bots, and automation. Customization enhances the user experience, promoting collaboration. However, improvement areas include video chat, meeting functions, and third-party tool integration. Users prioritize enhanced UI, security, and document collaboration, alongside better scalability, stability, and attachment browsing capabilities.
What are the key features of Slack Business - Enterprise?Slack Business - Enterprise is widely used across various industries, serving as a communication hub within organizations. Its features support internal and external communication, project management, and workflow optimization. Industries benefit from its integration with Google Drive and Zoom, enabling efficient collaboration and streamlined operations.
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