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Acumatica vs HubSpot Sales Hub comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acumatica
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Cloud ERP (9th)
HubSpot Sales Hub
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
CRM (8th), AI Sales & Marketing (1st)
 

Mindshare comparison

Acumatica and HubSpot Sales Hub aren’t in the same category and serve different purposes. Acumatica is designed for Cloud ERP and holds a mindshare of 3.6%, up 2.9% compared to last year.
HubSpot Sales Hub, on the other hand, focuses on CRM, holds 1.1% mindshare, up 0.7% since last year.
Cloud ERP Mindshare Distribution
ProductMindshare (%)
Acumatica3.6%
Oracle Fusion Cloud ERP18.8%
NetSuite ERP17.6%
Other60.0%
Cloud ERP
CRM Mindshare Distribution
ProductMindshare (%)
HubSpot Sales Hub1.1%
Microsoft Dynamics CRM2.6%
Salesforce Sales Cloud2.1%
Other94.2%
CRM
 

Featured Reviews

Steven-Parker - PeerSpot reviewer
CEO at Cottingham Ltd
Focused on inventory and accounting production; valuable inventory control and sales recording
The Acumatica features I found most valuable are inventory control and sales recording Additional features I would like to see in the next release are more flexible reporting options. I would specifically benefit from the ability to create comparative reports for many months instead of having to…
Mano Senaratne - PeerSpot reviewer
Head of Digital Engineering, Management Consultant at Stax Inc.
Seamless integration boosts workflow through custom connectivity
The main advantage is its ease of use, and it comes with multiple connectors that can be used to integrate several other systems. The most important feature for us is the ability to plan workflows and integrate other systems manually, even without native connectivity. This is significant because we have connected our internal systems to HubSpot Sales Hub using the API. Another valuable feature is the email tracking module. Once a person is tracked, it adds all the metadata into the platform for later audit or progress tracing of the email. The custom reporting functionality is very helpful. We have been using custom reporting with HubSpot Sales Hub to get periodic reports and see the progress of certain projects. It helps us plan our sales strategy by tracking variables based on project size or site projects. We can link these projects to data and components, which helps us strategically plan based on the reports. The associated lists feature is new, though it has certain limitations when exporting data. HubSpot Sales Hub provides 95% flexibility in terms of allowing us to export, transform data, and bring it back. However, there are some limitations with the associated list feature and the API in terms of flexibility.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution supports multiple branches."
"We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"Overall, I give HubSpot Sales Hub a rating of ten because it is a strong platform for sales."
"The most valuable feature of the solution is the tracking of customer interaction and client introduction."
"You can create the workflows and also the different dashboards that you can create. I find it really convenient to generate a lot of reports plus the different views to present the deals."
"The product helps us to identify coincidences and work to build a model that will allow us to identify opportunities."
"The solution is very straightforward to utilize."
"What I like about HubSpot Sales Hub the most is that it's complex in a good way, it has everything I need, it's well-integrated with other tools, and it's easy to integrate with."
"The tool has improved my sales pipeline management. It allows me to track the progress of each sales cycle and receive alerts when a sales stage is ending, prompting me to take necessary actions. I can easily manage customer interactions, primarily through email, which are automatically associated with the corresponding lead or opportunity. This helps me forecast sales. Additionally, the tool offers other useful tools for marketing and email marketing activities."
"HubSpot Sales Hub is a good integration tool. It helps us with other platforms. We can integrate data quite easily."
 

Cons

"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"It is very expensive for a small business."
"The solution doesn't have features to break down the structure for multiple people in the project."
"There is always room for improvement; I expect more integrations with different tools. I also appreciate the mobile app's user-friendliness. However, I think there could be improvements in database cleaning and customization options for information presentation on the screen. Overall, as a final user, I am very happy with HubSpot Sales Hub."
"In my experience, the reporting area of the solution is somewhere the solution lacks a bit."
"When it comes to the UI part of the product, it looks very novice and definitely not something meant for an enterprise-grade level business."
"The solution should have more integration options."
"One challenge for us is getting our team engaged in HubSpot. Some of them are not familiar with CRMs, so we spend time training them on HubSpot's features."
"The solution is good, but it could be more straightforward."
"The tool should get better at catching leads. Currently, it works better on catching inbound leads. Whenever a person signs up on the website, HubSpot catches the lead and creates an account. However, it is not 100 percent accurate."
"I think AI-driven features would be great. For example, if it could make recommendations and suggestions for each user, like when to reply or what to say, that would be a great asset in a CRM. This could help sales reps close deals faster, which is crucial."
 

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."
"The solution is more on the cheaper side, but not the cheapest. I'd say it's somewhere in the middle. There are cheaper options like Zoho that provide many features at a lower price, but they're not as expensive as Salesforce or SAP."
"I rate the product's pricing a five out of ten. It becomes expensive when you add more features and users."
"The tool's licensing depends on factors like the number of contacts, users, and additional modules. But generally, it's feasible and accessible. A free license is also available, although it comes with limited features. Even the free license is cool to use."
"The tool's licensing offers value."
"I rate the product price as seven on a scale of one to ten, where ten is the most expensive, and one is the least expensive."
"The solution is very affordable from the perspective of the features."
"From a pricing point of view, it was 1,000 dollars per month. The solution was worth the money paid for it."
"HubSpot Sales Hub is priced reasonably. There are other solutions available that are affordable as compared to HubSpot Sales Hub. They are one of the market leaders, the price tag is good at this point."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Construction Company
10%
Non Profit
8%
Construction Company
14%
University
13%
Manufacturing Company
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for HubSpot Sales Hub?
The solution is affordable, though the pricing structure includes a base payment for the sales part. The sales component is somewhat expensive, making the overall cost higher compared to some other...
What needs improvement with HubSpot Sales Hub?
I think the areas of HubSpot Sales Hub that could be improved or enhanced are probably templates that could be a bit smarter and the overall UI, which is not the best.What bothers me about the UI o...
What is your primary use case for HubSpot Sales Hub?
My usual use cases for HubSpot Sales Hub are the sales process and email automation.
 

Overview

 

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee
digimind, easyrecrue, software2, subaru, suzuki, Huif
Find out what your peers are saying about Acumatica vs. HubSpot Sales Hub and other solutions. Updated: September 2024.
885,789 professionals have used our research since 2012.