Acumatica vs HubSpot Sales Hub comparison

Acumatica
Read 3 Acumatica reviews
  • 764 Views
  • 314 Comparison Views
66% willing to recommend
HubSpot Sales Hub
Read 16 HubSpot Sales Hub reviews
  • 319 Views
  • 180 Comparison Views
81% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Acumatica and HubSpot Sales Hub based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Acumatica vs. HubSpot Sales Hub Report (Updated: May 2024).
Buyer's Guide
Acumatica vs. HubSpot Sales Hub
May 2024
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Helped 787,061 peers since 2012
 

Categories and Ranking

Acumatica
Ranking in CRM
27th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Cloud ERP (6th)
HubSpot Sales Hub
Ranking in CRM
13th
Average Rating
8.0
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the CRM category, the market share of Acumatica is 0.9% and it decreased by 17.7% compared to the previous year. The market share of HubSpot Sales Hub is 0.5% and it decreased by 52.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
Unique Categories:
Cloud ERP
2.9%
No other categories found
 

Featured Reviews

JL
Aug 25, 2021
Provided one solution for everything and housed everything for us
I wasn't there during the initial deployment, but during one of the upgrade processes, they did botch the integration. So, we had a few issues, and we had to actually start from scratch, but with the import and export scenarios, it was not very difficult. You can set up the entire database and do the whole setup in an hour on a computer. From there, use the import and export scenarios to handle everything. Overall, it takes a couple of hours. One person can deploy it. Maintenance was done by the value-added reseller. The value-added reseller is the link between the corporate and the end customer. So, they handle all the updates and everything that's needed.
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Ayan Chandra - PeerSpot reviewer
Dec 21, 2023
An affordable solution for lead management and tracking
We use the solution mostly for marketing and lead generation purposes. Data, such as how many people we reached out to, is stored in this solution, and we try to manage the data and the lead using this solution. We use the data accordingly to create a target or prospects list.  For example,…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"This solution supports multiple branches."
"The tool has improved my sales pipeline management. It allows me to track the progress of each sales cycle and receive alerts when a sales stage is ending, prompting me to take necessary actions. I can easily manage customer interactions, primarily through email, which are automatically associated with the corresponding lead or opportunity. This helps me forecast sales. Additionally, the tool offers other useful tools for marketing and email marketing activities."
"HubSpot Sales Hub provides its users with very user-friendly UX or customization controls."
"The solution has improved our workflow by providing a centralized solution. It is a one-stop solution that allows us to analyze the sales pipeline and plan activities for specific customers, giving us insights into our approach to prospects. The key improvements include the ability to cross-sell capabilities and identify conversion influencing factors, which we can use to convert customers."
"I found the interface to be modern and intuitive. It offers excellent documentation and guidance for effectively managing sales pipelines."
"I would say that there are two features that I found valuable. These two features are the solution's clean UI and ease of setup."
"HubSpot Sales Hub had a noticeable impact on the sales cycle length for our customers. Before focusing on the sales process, we implemented various versions, including support and payment management modules. The automation and improvements facilitated by HubSpot Sales Hub were evident, making it a valuable tool for driving positive transformations in our sales processes."
"The tool facilitates adding the relevant information to the records automatically, so you don't have to look things up, as there is an automated search engine and a complete field for you."
"HubSpot Sales Hub is useful for managing workflows."
More HubSpot Sales Hub pros
 

Cons

"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"The solution doesn't have features to break down the structure for multiple people in the project."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"There is always room for improvement; I expect more integrations with different tools. I also appreciate the mobile app's user-friendliness. However, I think there could be improvements in database cleaning and customization options for information presentation on the screen. Overall, as a final user, I am very happy with HubSpot Sales Hub."
"The tool should add a prospect success feature. Some intelligence should be drawn from our activities and the data we're feeding to recommend the next action. Some AI enablement will help us take the next step for a particular prospect or recommend solutions to help with prospect conversion from an out-of-the-box perspective."
"There have been many instances where we later identified certain customers that should have been on our target list yet were not."
"There is room for improvement in the dashboard. If we can actually connect it to maybe a Power BI or some dynamic reporting tool where we can actually slice and dice, that would be really great."
"There have been some challenges related to workflow customization and terminology."
"There is a general challenge with CRMs, including HubSpot Sales Hub, where users may not fully understand the system's capabilities. I believe there is a need for better clarification and explanation of what CRMs entail."
"In my experience, the reporting area of the solution is somewhere the solution lacks a bit."
"The tool should get better at catching leads. Currently, it works better on catching inbound leads. Whenever a person signs up on the website, HubSpot catches the lead and creates an account. However, it is not 100 percent accurate."
More HubSpot Sales Hub cons
 

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."
"I rate the product price as seven on a scale of one to ten, where ten is the most expensive, and one is the least expensive."
"HubSpot Sales Hub is priced reasonably. There are other solutions available that are affordable as compared to HubSpot Sales Hub. They are one of the market leaders, the price tag is good at this point."
"The tool's licensing depends on factors like the number of contacts, users, and additional modules. But generally, it's feasible and accessible. A free license is also available, although it comes with limited features. Even the free license is cool to use."
"From a pricing point of view, it was 1,000 dollars per month. The solution was worth the money paid for it."
"The tool's licensing offers value."
"We have to pay for licenses. They are not expensive."
"The solution is very affordable from the perspective of the features."
"I rate the product's pricing a five out of ten. It becomes expensive when you add more features and users."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Construction Company
11%
Wholesaler/Distributor
11%
Healthcare Company
6%
Computer Software Company
24%
Retailer
10%
Educational Organization
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Acumatica?
This solution supports multiple branches.
See all answers
What is your experience regarding pricing and costs for Acumatica?
I would advise other users that before they purchase this solution, they need to understand their requirements and needs. I would rate Acumatica's value for its price, a four out of five (with one ...
See all answers
What needs improvement with Acumatica?
When I logged into project accounting, I found that the solution didn't have features to break down the structure for multiple people in the project. I think it's hard for the construction companie...
See all answers
What do you like most about HubSpot Sales Hub?
It provides efficient business forecasts.
See all answers
What is your experience regarding pricing and costs for HubSpot Sales Hub?
I rate the product price as seven on a scale of one to ten, where ten is the most expensive, and one is the least expensive.
See all answers
What needs improvement with HubSpot Sales Hub?
HubSpot Sales Hub is a product that is on par with HubSpot CRM other than the factor it can be described as a product that offers everything in a single package along with marketing automation feat...
See all answers
 

Comparisons

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Compared 20% of the time
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Compared 17% of the time
Microsoft Dynamics CRM vs Acumatica Logo
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Compared 13% of the time
SAP Business ByDesign vs Acumatica Logo
SAP Business ByDesign vs Acumatica
Compared 10% of the time
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Affinity vs HubSpot Sales Hub Logo
Affinity vs HubSpot Sales Hub
Compared 100% of the time
More HubSpot Sales Hub Competitors
 

Product Reports

Buyer's Guide
CRM
June 2024
Acumatica reportDownload Acumatica product report
Buyer's Guide
HubSpot Sales Hub
June 2024
HubSpot Sales Hub reportDownload HubSpot Sales Hub product report
 

Learn More

Acumatica
HubSpot
 

Overview

Acumatica is the world’s fastest-growing provider of cloud business management software, with the industry’s highest customer satisfaction rating. And that’s not a coincidence. We offer a unified, modern business management platform designed to help today’s small and medium-sized businesses connect every facet of their operations. With Acumatica, the information you need to make critical decisions is right at your fingertips, wherever you are. Our technology and licensing are designed to be flexible and growth-friendly—adapting gracefully to the changing needs of growing businesses and freeing you up to focus on delighting more customers.

Powerful Sales Software That Grows With You
Track how deals are progressing, organize all sales activity in one place, and accelerate sales cycles to close more deals, faster.

 

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee
digimind, easyrecrue, software2, subaru, suzuki, Huif
Buyer's Guide
Acumatica vs. HubSpot Sales Hub
May 2024
Free Report: Acumatica vs. HubSpot Sales Hub
Find out what your peers are saying about Acumatica vs. HubSpot Sales Hub and other solutions. Updated: May 2024.
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