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Acronis Cyber Protect vs VMware Live Recovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Acronis Cyber Protect boosts ROI by enhancing time efficiency, data recovery, and employee morale despite some pricing challenges.
Sentiment score
5.5
VMware Live Recovery offers strong ROI, reducing DR costs up to 50% and improving financial performance with effective resource planning.
My customers see value in money and ROI with Acronis Cyber Protect, so they purchase it.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
 

Customer Service

Sentiment score
6.5
Acronis Cyber Protect's support feedback varies, with mixed reviews on responsiveness, communication, and problem-solving effectiveness, highlighting improvement areas.
Sentiment score
4.1
VMware Live Recovery customer service is generally effective, but occasional delays and improvement suggestions exist, especially with third-party issues.
Whenever I have a question, they respond very quickly each time.
IT Manager at HASNER TECNOLOGIA
I'll give them a nine for how responsive they are in technical support.
Independent Business Owner at 3Kay Solutions
The help team is very helpful and they reply very fast
Intern Systems And Security at a tech consulting company with 51-200 employees
They are knowledgeable.
IT Infrastructure Manager at TMLI
Our team has dedicated personnel for support who engage with the supporting teams.
Integration Architect at App In Snap (Pvt) Ltd
The technical support from VMware is very good and operates based on a service level.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
 

Scalability Issues

Sentiment score
7.0
Acronis Cyber Protect is scalable for various businesses with flexible licensing, though initial setup can be complex.
Sentiment score
5.4
VMware Live Recovery is scalable, supports various environments, though licensing and upgrades may challenge some users.
Scalability for Acronis Cyber Protect ranges from small to medium businesses to large businesses.
Intern Systems And Security at a tech consulting company with 51-200 employees
Acronis Cyber Protect is a scalable product.
IT Specialist at Ramton Technologies Pvt Ltd
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
Independent Business Owner at 3Kay Solutions
 

Stability Issues

Sentiment score
7.4
Acronis Cyber Protect is generally stable and dependable, with minor performance issues often due to user environment factors.
Sentiment score
8.5
VMware Live Recovery is generally stable and reliable, though some users face issues during upgrades or high-capacity use.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
Independent Business Owner at 3Kay Solutions
Acronis Cyber Protect is stable and if we get any issues, the help team is very helpful and their support team replies very fast.
Intern Systems And Security at a tech consulting company with 51-200 employees
The stability of Acronis Cyber Protect is very high.
IT Specialist at Ramton Technologies Pvt Ltd
For our test labs, dev labs, and production, it is very stable.
Integration Architect at App In Snap (Pvt) Ltd
 

Room For Improvement

Acronis Cyber Protect requires enhanced data stability, ease of installation, user interface improvements, and better pricing and support.
VMware Live Recovery needs better storage integration, automation, support, interface, documentation, pricing, cloud compatibility, and enhanced AI capabilities.
We are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
Chairman at ONGC
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
Independent Business Owner at 3Kay Solutions
Having something such as a community for peer-to-peer interaction would be a valuable asset.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
It's important for the cost to be justified based on the features used in production.
Solution Architect at Lenovo
I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.
IT Infrastructure Manager at TMLI
They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue.
Integration Architect at App In Snap (Pvt) Ltd
 

Setup Cost

Acronis Cyber Protect offers competitive, affordable pricing with flexible, user-based models and minimal setup costs, ideal for SMBs and enterprises.
VMware Live Recovery costs depend on VM count and protection plan, with pricing complexity increasing after the Broadcom acquisition.
I would rate the price as nine out of ten.
IT Specialist at Ramton Technologies Pvt Ltd
I think it is not that expensive.
Intern Systems And Security at a tech consulting company with 51-200 employees
Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.
IT Infrastructure Manager at TMLI
We mostly prefer to recommend this to customers due to ease of use, abundant features, and support.
Integration Architect at App In Snap (Pvt) Ltd
 

Valuable Features

Acronis Cyber Protect is user-friendly, supports various platforms, offers robust backup, recovery, and integrates malware protection efficiently.
The solution provides automated disaster recovery, VMware integration, and seamless management for robust business continuity and operational efficiency.
The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy.
IT Specialist at Ramton Technologies Pvt Ltd
This is beneficial because any backup package stored in the cloud is not free, and if it shrinks well, it allows users to pay less for cloud storage.
IT Manager at HASNER TECNOLOGIA
It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
If I talk about vCenter and the auto failover of the VMs, such as live migration, that is a very cool feature that we require in our environment because we have different data centers, and if some of the servers fail, they automatically failover and move the VM from one side to another.
Integration Architect at App In Snap (Pvt) Ltd
The capability and the functionality of the features are very helpful for us.
IT Infrastructure Manager at TMLI
 

Categories and Ranking

Acronis Cyber Protect
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
Backup and Recovery (8th), Cloud Backup (7th)
VMware Live Recovery
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
Disaster Recovery as a Service (1st), Disaster Recovery (DR) Software (3rd)
 

Mindshare comparison

Acronis Cyber Protect and VMware Live Recovery aren’t in the same category and serve different purposes. Acronis Cyber Protect is designed for Cloud Backup and holds a mindshare of 3.3%, down 6.0% compared to last year.
VMware Live Recovery, on the other hand, focuses on Disaster Recovery (DR) Software, holds 7.0% mindshare, down 8.1% since last year.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect3.3%
Veeam Data Platform6.9%
Commvault Cloud4.8%
Other85.0%
Cloud Backup
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
VMware Live Recovery7.0%
Veeam Data Platform10.5%
Commvault Cloud6.7%
Other75.8%
Disaster Recovery (DR) Software
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
SuhailAkhtar - PeerSpot reviewer
Integration Architect at App In Snap (Pvt) Ltd
Has enabled seamless VM management and automated failover while support response needs improvement
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
11%
Manufacturing Company
8%
Construction Company
8%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business70
Midsize Enterprise15
Large Enterprise24
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise41
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
Overall, the price is very good. I would rate the price as nine out of ten.
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We have been using VMware Live Recovery since 2015, and most of our effort relies on it. I personally feel that it is very easy to use, easy to manage, and provides many features compared to other ...
What needs improvement with VMware Cloud Disaster Recovery?
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escala...
What is your primary use case for VMware Cloud Disaster Recovery?
We are the partner as well as the integrator, and we mostly work in the integration industry. Integration is our core business, but we also do partnership activities. Most of our projects are based...
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: June 2026.
899,258 professionals have used our research since 2012.