We performed a comparison between Acronis Backup and Quest Rapid Recovery based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable feature is the quick restoration. We can restore the data quickly."
"The image backup and image restore features have been very beneficial to us."
"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."
"Acronis Backup is easy to use."
"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."
"The solution has all the features I need and user friendly."
"The main reasons that our customers like Acronis are that it is very strong and easy to use."
"The most valuable feature is the extra protection, especially for the backup."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"The compression and deduplication features have helped to save on storage costs."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement."
"We have issues with the SQL databases which are a little shaky."
"I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks."
"When you are using enterprise hardware and software that increases over time, there need to be better and more management features. For pure backup software, it is fine, but when it comes to managing a large infrastructure it is lacking."
"The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement."
"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."
"It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."
"It supports Microsoft SQL and Microsoft Exchange, but it does not support Oracle databases or Postgres."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
Acronis Backup is ranked 9th in Backup and Recovery Software with 31 reviews while Quest Rapid Recovery is ranked 13th in Backup and Recovery Software with 9 reviews. Acronis Backup is rated 8.2, while Quest Rapid Recovery is rated 9.6. The top reviewer of Acronis Backup writes "A stable and scalable backup solution with superior image restoring capabilities". On the other hand, the top reviewer of Quest Rapid Recovery writes "Reduced our admin time by approximately 95%, paid for itself over and over, and doesn't require a whole lot of administration". Acronis Backup is most compared with Veeam Backup & Replication, Acronis Cyber Protect Cloud, Veeam Backup for Office 365, Veritas Backup Exec and Azure Backup, whereas Quest Rapid Recovery is most compared with Veeam Backup & Replication, Zerto, Quest NetVault, Rubrik and Dell PowerProtect DD (Data Domain). See our Acronis Backup vs. Quest Rapid Recovery report.
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