Acronis Cyber Protect vs Quest Rapid Recovery [EOL] comparison

Acronis and Quest Software are both solutions in the Backup and Recovery category. Additionally, 86% of Acronis users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

Acronis Cyber Protect

Read 122 Acronis Cyber Protect reviews

8,364 Views
6,106 Comparison Views

86% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

Acronis Cyber Protect

Quest Rapid Recovery [EOL]

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 23, 2025

Acronis Cyber Protect and Quest Rapid Recovery [EOL] compete in the backup and recovery solutions category. Acronis Cyber Protect appears to have the upper hand due to its comprehensive features and ability to integrate seamlessly with diverse environments and cloud platforms.

Features: Acronis Cyber Protect is notable for its universal restore and robust ransomware protection, making it highly suitable for different IT environments. It features centralized management and supports both hybrid and cloud environments smoothly. Quest Rapid Recovery [EOL] is recognized for its rapid VM recovery and user-friendly interface, offering powerful replication and deduplication capabilities beneficial for quick recovery tasks.

Room for Improvement: Acronis Cyber Protect users report challenges with lengthy installations and resource-intensive processes, suggesting a need for improved interface usability and support responsiveness. For Quest Rapid Recovery [EOL], feedback highlights concerns over expensive licensing and limited flexibility in physical backups, emphasizing a need for broader platform support and more efficient customer support services.

Ease of Deployment and Customer Service: Acronis Cyber Protect supports flexible deployment within hybrid and cloud settings, catering to varied IT infrastructures, although customer service receives mixed reviews regarding response times. Quest Rapid Recovery [EOL] offers easy on-premises deployment but may be limited in scalability. User experiences indicate variable customer support effectiveness, with some difficulties in achieving quick resolutions.

Pricing and ROI: Acronis Cyber Protect is considered cost-effective for enterprises needing robust security features despite recent price increases, providing customizable licensing options to fit user needs. Quest Rapid Recovery [EOL] is perceived as more costly, especially for virtual backups, and incurs high maintenance expenses. However, its fast recovery solutions offer significant ROI for critical applications, offsetting the higher initial costs.

To learn more, read our detailed Backup and Recovery Report (Updated: August 2025).

Buyer's Guide

Backup and Recovery

August 2025

Download the complete report

Helped 867,349 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

122

Ranking in other categories

Backup and Recovery (12th), Cloud Backup (6th)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

SameerMogale

Independent Business Owner at 3Kay Solutions

Encounter challenges in troubleshooting but experience efficient customer support

The application itself is a bit bloated. Although it has a lot of features when it comes to troubleshooting, we don't basically know where to start even though we do give them the log files to troubleshoot they don't give us a proper solution set. So I would say because it's bloated, it's a bit more difficult to troubleshoot where you get certain errors. From my side, on the POC I didn't really need to do much. It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems. So on a day-to-day basis, you don't even maintain it, you just forget about it. You get alerts, but usually in between. It's quite easy to manage. To be honest with you, since I didn't really test that option of Acronis Cyber Protect, it's supposed to make everything feasible and easy to manage but I never got the option of testing it out, so I cannot really say at this stage.

Read full review

Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it."

"The backup timing and restoring process is great compared to other options."

"All the necessary features required to set up a proper backup are already present in Acronis Backup."

"The main reason we went with Acronis Cyber Protect is because it provides a virtual machine backup feature."

"Acronis Backup is valuable if your data is affected by ransomware, you are able to get it back."

"The web-based interface makes it easy to use."

"Acronis has a very rich functionality."

"The solution is stable and reliable."

More Acronis Cyber Protect pros

"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."

"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."

"The best feature of the solution is the user interface."

"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."

"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."

"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."

"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."

"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."

More Quest Rapid Recovery [EOL] pros

Cons

"The replication part and failover are areas in which improvements are required."

"It does not delete locked files."

"The solution could use a single sign-on integration that can default to the admin dashboard. Right now, it's only username and password. If you had had an additional two-factor authentication, this would be beneficial for me."

"This might be a lack of understanding on my part, but it's difficult to purge old backups."

"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."

"On the cloud side, security could always be better."

"Improved support for immutability and Utility AirGAP could be beneficial."

"The product would be better if they offered more integration capabilities."

More Acronis Cyber Protect cons

"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."

"There is room for improvement in customer service and support. I would like to see faster response time."

"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."

"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."

"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."

"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."

"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."

"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

"The price of the solution is reasonable."

"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."

"Doing what this is capable of doing, the cost of it is in line."

"Licensing fees are billed annually and there are no extra charges."

"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."

"There is a license required for this solution and it can be on a monthly basis."

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."

"The cost of updates is less than $100 USD yearly."

More Acronis Cyber Protect pricing and cost advice

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"I don't think the licensing for the product is very expensive."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"Its price is okay. It is reasonable in terms of the way it works."

More Quest Rapid Recovery [EOL] pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

867,349 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Comms Service Provider

11%

Manufacturing Company

Retailer

Computer Software Company

12%

Performing Arts

Manufacturing Company

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	67
Midsize Enterprise	15
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	2

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

See all answers

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

See all answers

What do you like most about Quest Rapid Recovery?

The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.

See all answers

What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

See all answers

What needs improvement with Quest Rapid Recovery?

The product is expensive.

See all answers

Comparisons

Veeam Data Platform vs Acronis Cyber Protect

Compared 16% of the time

Commvault Cloud vs Acronis Cyber Protect

Compared 7% of the time

R-Drive Image vs Acronis Cyber Protect

Compared 7% of the time

Veeam Data Cloud for Microsoft 365 vs Acronis Cyber Protect

Compared 5% of the time

Azure Backup vs Acronis Cyber Protect

Compared 4% of the time

More Acronis Cyber Protect Competitors

Veeam Data Platform vs Quest Rapid Recovery [EOL]

Compared 34% of the time

NetVault Plus vs Quest Rapid Recovery [EOL]

Compared 13% of the time

Rubrik vs Quest Rapid Recovery [EOL]

Compared 11% of the time

Commvault Cloud vs Quest Rapid Recovery [EOL]

Compared 10% of the time

Iron Mountain Connect vs Quest Rapid Recovery [EOL]

Compared 8% of the time

More Quest Rapid Recovery [EOL] Competitors

Product Reports

Buyer's Guide

Acronis Cyber Protect

September 2025

Download Acronis Cyber Protect product report

Buyer's Guide

Quest Rapid Recovery [EOL]

August 2025

Download Quest Rapid Recovery [EOL] product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

Dell AppAssure

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: August 2025.

DOWNLOAD NOW

867,349 professionals have used our research since 2012.

See our list of best Backup and Recovery vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.