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Abnormal Security vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Abnormal Security
Ranking in Email Security
3rd
Average Rating
9.6
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
Secure Email Gateway (SEG) (2nd)
Trend Micro Email Security
Ranking in Email Security
9th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Email Security category, the mindshare of Abnormal Security is 7.4%, up from 4.4% compared to the previous year. The mindshare of Trend Micro Email Security is 2.4%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

ChrisBrown5 - PeerSpot reviewer
Automated threat detection that protects against corruption with minimal intervention
Abnormal Security is valuable because it features an automated scoring tool that doesn't require much intervention from our team. It enhances threat detection capabilities by making the process automated and is easy to scale to our entire environment. Additionally, it protects us from being business email compromised, which is invaluable for maintaining our security.
Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"I have never encountered any stability issues with Abnormal."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"I would recommend Abnormal Security."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"I like Abnormal's threat protection with auto-remediation, but I also love its abuse mailbox feature, which automatically responds to the end user. That feature has a super-valuable security component and helps improve the user experience."
"The integration capability of the solution is good."
"Some people can hack our system by sending emails from our domain to our domain. This is blocked completely by Trend Micro."
"It is mostly stable."
"The initial setup is not overly complex."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm."
 

Cons

"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"Abnormal should add more automatic reports. I have an open request to our account team for more notification and report types that can be sent automatically. For example, they have an awesome report that gets sent weekly, and I also want them monthly, so I don't need to do so much adding up when my director wants numbers over time."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"There could be more selectable options and more granular selections available."
"One feature I'd love to see is outbound scanning."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"There could be more selectable options and more granular selections available."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"Trend Micro Email Security can improve on scam detection. It could use AI in this area."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"While they are good, not 100% of email is protected just yet."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"I would like to see more integration of Trend Micro Email Security with different platforms."
"The tool's dashboard is old."
"The product must provide better customization features."
 

Pricing and Cost Advice

"The pricing appears fair, and they demonstrate a genuine willingness to work with us on it."
"Overall, we'd certainly prefer lower pricing, but Abnormal Security doesn't seem unreasonable compared to similar offerings in the market."
"Abnormal Security, on the other hand, provides the same level of functionality for just over $60,000 – that's half the price!"
"The license is based on the user count, so the number of users that have an email address in the organization."
"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"Trend Micro Email Security's pricing is reasonable."
"The tool must improve its pricing."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
7%
Government
7%
Computer Software Company
14%
Financial Services Firm
10%
Insurance Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Abnormal Security?
The features that appeal to me most are the combination of auto-remediation and Detection 360.
What is your experience regarding pricing and costs for Abnormal Security?
I find the pricing to be favorable, but I did not disclose the exact cost.
What needs improvement with Abnormal Security?
There could be more selectable options and more granular selections available.
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
They need to improve the dashboard in the future to make the product more effective.
What advice do you have for others considering Trend Micro Email Security?
There's not much difference between similar products; almost everything is the same, but the dashboard was a very deciding factor for us. I would definitely recommend this product to others, but it...
 

Overview

 

Sample Customers

Foot Lcoker, Xerox, Liberty Mutual, Mattel, Boston Scientific
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Abnormal Security vs. Trend Micro Email Security and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.