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360 Safeguard vs Trend Micro ScanMail [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

360 Safeguard
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Anti-Malware Tools (32nd)
Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Walter Fang - PeerSpot reviewer
Managing Partner at Assistencial Consulting
A very stable tool that offers security and protection, along with automatic updates
The product's initial setup was very straightforward. When it comes to the time taken for the deployment part of 360 Safeguard, once in the back-end, the tool normally shows a message and shows the upgrade or whatever is running the back-end that I might not have noticed. The solution is deployed on the cloud. I could not even notice the deployment process because I think it just somehow showed up in my system one day, and it worked with my Windows system very smoothly and seamlessly. When I install Windows Office and choose Office 365, I see 360 Safeguard installed.
Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that it's stable and easy to access."
"I would absolutely recommend this solution to others."
"What I found most valuable in 360 Safeguard is its VPN feature. I support remote sites, so I use a VPN."
"The product's initial setup was very straightforward."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The analysis part is good."
"Its integration with mail platforms is valuable."
"I like that Trend Micro ScanMail is very effective and quite strong."
"Trend Micro ScanMail is scalable at different levels."
"What I like the most about Trend Micro ScanMail is its easiness."
"The pricing of Trend Micro ScanMail is average, which is fine."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
 

Cons

"In 360 Safeguard, there is something called the menu or advanced menu support, a process that I find to be a little bit awkward."
"The web center in 360 Safeguard could be better, so this is its area for improvement. 360 Safeguard could be more scalable, especially for big businesses."
"It could be more secure and compatible with other software."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The price could be better. But it would be better if they made it a little cheaper and more cost-effective."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The sandboxing part can be improved."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
 

Pricing and Cost Advice

"I bought a license — it's quite cheap. It's definitely cheaper than an American product. It costs approximately $40 a year."
"360 Safeguard is low-priced. It only costs $300."
"It's a yearly subscription, but the price could be better."
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Comms Service Provider
10%
Manufacturing Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

No data available
ScanMail
 

Overview

 

Sample Customers

Information Not Available
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft, SentinelOne, OPSWAT and others in Anti-Malware Tools. Updated: September 2026.
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