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Citrix Intelligent Traffic Management OverviewUNIXBusinessApplication

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Download the Application Delivery Controllers (ADC) Buyer's Guide including reviews and more. Updated: July 2022

What is Citrix Intelligent Traffic Management?

With billions of real user measurements a day, from every corner of the internet, Citrix Intelligent Traffic Management monitors internet traffic issues in real time and automatically steers your traffic to avoid them.

Whether you host your applications and content on premises, in the cloud or in content delivery networks (CDNs), Citrix Intelligent Traffic Management allows you to globally load balance all traffic, dynamically optimizing the user experience and lowering service costs. Citrix uses real-time machine learning to direct user requests to the most suitable content source.

Citrix Intelligent Traffic Management was previously known as Citrix ITM.

Citrix Intelligent Traffic Management Customers
Dataport, Bet365, VFLI, Rhode & Schwartz
Citrix Intelligent Traffic Management Video

Citrix Intelligent Traffic Management Reviews

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IT Technical Manager at a computer software company with 201-500 employees
Real User
It's a robust and proven solution that we've been working with for many years
Pros and Cons
  • "We use the HDX protocol, a high-performing component of the Citrix solutions. We also use provisioning to generate VM and NetScaler ADC solutions to propose access to applications for our customers."
  • "We discussed problems with the network products with the Indian teams. The support center for network products is located in India. There are language barriers and issues with the time difference, so we sometimes face restrictions when dealing with this team."

What is most valuable?

We use the HDX protocol, a high-performing component of the Citrix solutions. We also use provisioning to generate VM and NetScaler ADC solutions to propose access to applications for our customers.

For how long have I used the solution?

I've been working with Citrix solutions for more than 20 years. 

What do I think about the stability of the solution?

Citrix ITM is stable. 

What do I think about the scalability of the solution?

Citrix ITM's scalability is good.

Buyer's Guide
Application Delivery Controllers (ADC)
July 2022
Find out what your peers are saying about Citrix, F5, Avi Networks and others in Application Delivery Controllers (ADC). Updated: July 2022.
620,068 professionals have used our research since 2012.

How are customer service and support?

We discussed problems with the network products with the Indian teams. The support center for network products is located in India. There are language barriers and issues with the time difference, so we sometimes face restrictions when dealing with this team.

How was the initial setup?

Citrix solutions are increasingly complex. I think this is a disadvantage for Citrix now. One or two weeks is long enough to implement Citrix's core products. However, you have to set up all features and user parameters, which takes one or two months. We need about 30 people to deploy and maintain this solution. 

What's my experience with pricing, setup cost, and licensing?

Many of our customers still have perpetual licenses with support. Citrix hasn't moved to a subscription model. 

What other advice do I have?

I rate Citrix Intelligent Traffic Management eight out of 10. We have used solutions in the Citrix portfolio for many years, so we know this product. Citrix has robust and proven products. When implementing Citrix products, we usually recommend a testing period of about five or six weeks before the solution goes into production. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Application Delivery Controllers (ADC) Report and find out what your peers are saying about Citrix, F5, Avi Networks, and more!
Updated: July 2022
Buyer's Guide
Download our free Application Delivery Controllers (ADC) Report and find out what your peers are saying about Citrix, F5, Avi Networks, and more!