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Citrix Intelligent Traffic Management [EOL] vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 25, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Intelligent Traffic ...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (2nd), Network Management Applications (6th), Web Application Firewall (WAF) (12th)
 

Featured Reviews

reviewer982137 - PeerSpot reviewer
Manager IT Technical Teams / Organizational Consulting at a computer software company with 201-500 employees
It's a robust and proven solution that we've been working with for many years
Citrix solutions are increasingly complex. I think this is a disadvantage for Citrix now. One or two weeks is long enough to implement Citrix's core products. However, you have to set up all features and user parameters, which takes one or two months. We need about 30 people to deploy and maintain this solution.
AR
IT Security Specialist at a educational organization with 201-500 employees
Allows students and lecturers access to necessary software for their courses cost-effectively
I am a consultant and do not recommend specific products. I work with customers, and they decide what they want to buy. I'm a CISO as a service, dealing with security. I'm from an integrator company, and they usually sell a few products. One customer uses NetScaler for a VDI system with Citrix…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the HDX protocol, a high-performing component of the Citrix solutions. We also use provisioning to generate VM and NetScaler ADC solutions to propose access to applications for our customers."
"Citrix has robust and proven products."
"Scalability is great. One of the best features of NetScaler is that it can scale out."
"One of its most valuable features is fundamental load balancing, supporting both basic load balancing and database teams."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"The program is easy to install and to set up."
"I like the ease of use. It's easy to manage. I also like it's ease of use with virtualization technologies with applications."
"I cannot think of any features that should be added because the product has a lot of useful features already."
"If you need PCI-compliance and have high security requirements, WAF is the most valuable feature. If you need to monitor your load-balancing services with complex types of monitoring, make sure everything is alright, and load balancing is important, Content Switching and Monitoring features are the keys to your needs. If you want to provide a lot of static images or data, the Caching feature works best for you."
"NetScaler is a very good solution to load balance the load off the application itself, from Citrix or from another solution."
 

Cons

"Citrix solutions are increasingly complex. I think this is a disadvantage for Citrix now."
"We discussed problems with the network products with the Indian teams. The support center for network products is located in India. There are language barriers and issues with the time difference, so we sometimes face restrictions when dealing with this team."
"Native integration needs to be improved. You cannot build ISE codes natively."
"The solution should be able to scale more effectively than it does."
"The customization has always been a key area where some improvements are required. In the beginning, everything was for customizing the outer shell of it. You had to use the command-based utility and you had to do a lot of manual work. They have improved it a little bit and now there are some GUI-based functionalities that can be used. However, more can be done that doesn't require a lot of intervention. Right now there are some features, there are some customizations that can be done, but it's still very tedious, very cumbersome, a lot of work. So that could be simplified."
"Some of our customers have questioned the security of this solution lately, wondering whether it is safe or not, so enhancements in this respect would be good."
"The product could be improved by making it easier to use and easier to implement."
"Technical support sometimes takes a little longer because of the multilevel ticket priority."
"An area for improvement would be the difficulty in finding information about standard licensing costs over the internet. They should provide some reference prices on the net to be quickly referred to."
"Native integration needs to be improved. You cannot build ISE codes natively. For DevOps, integration would be very helpful because it would be a lot simpler from an operational standpoint."
 

Pricing and Cost Advice

Information not available
"The tool is cheap."
"We have all the features and functions of Citrix because we have a premium license."
"For the specific use case that my customers primarily engage with, I would give the pricing a rating of seven out of ten."
"The client pays for the Citrix NetScaler license annually."
"We have a yearly licencing fee, and there are no additional costs."
"Licensing is adequate. I wanted to have a more prominent license, but until I do they don't give enough support. The additional cost would be too much."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight or nine out of ten."
"Citrix NetScaler VPX is not the cheapest solution out there, but you get what you pay for."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
10%
Manufacturing Company
9%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
 

Questions from the Community

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What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Comparisons

No data available
 

Also Known As

Citrix ITM
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Dataport, Bet365, VFLI, Rhode & Schwartz
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about F5, NetScaler, HAProxy and others in Application Delivery Controllers (ADC). Updated: March 2026.
885,311 professionals have used our research since 2012.