Citrix Intelligent Traffic Management [EOL] vs NetScaler comparison

Citrix Intelligent Traffic ...

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Executive Summary

We performed a comparison between Citrix Intelligent Traffic Management [EOL] and NetScaler based on real PeerSpot user reviews.

Find out what your peers are saying about NetScaler, F5, HAProxy and others in Application Delivery Controllers (ADC).

To learn more, read our detailed Application Delivery Controllers (ADC) Report (Updated: April 2025).

Application Delivery Controllers (ADC)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Citrix Intelligent Traffic ...

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

NetScaler

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

107

Ranking in other categories

Application Delivery Controllers (ADC) (1st), Network Management Applications (3rd), Web Application Firewall (WAF) (12th)

Featured Reviews

reviewer982137

Manager IT Technical Teams / Organizational Consulting at a computer software company with 201-500 employees

It's a robust and proven solution that we've been working with for many years

Citrix solutions are increasingly complex. I think this is a disadvantage for Citrix now. One or two weeks is long enough to implement Citrix's core products. However, you have to set up all features and user parameters, which takes one or two months. We need about 30 people to deploy and maintain this solution.

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DEMİRHAN ÇAVUŞOĞLU

Cloud Consultant at Migros Ticaret A.Ş.

A tool for centralized management including inventory and sales tracking

Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the HDX protocol, a high-performing component of the Citrix solutions. We also use provisioning to generate VM and NetScaler ADC solutions to propose access to applications for our customers."

"The load balancing is one of the most valuable features."

"Citrix is good for application protection."

"One feature that works really well is the SSL VPN. It's very easy to set up and you can go very granular with it. You can define what user groups get what kind of access and the management overhead is very low."

"NetScaler Gateway: Why? Availability/Security: We delivered more than 200 applications thru Xenapp. This feature give us the possibility to deliver the applications anywhere. Currently, 30% of access is made through our NetScaler Gateway (Internet connections)."

"Content Switching provides flexibility for routing traffic as desired to designated real servers. It also provides good geo capabilities through its GSLB feature."

"My clients use it for load balancing."

"Available on any device and can be accessed on a wide area network."

"Citrix Web App API Protection allows you to enable a blocking mode"

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Cons

"We discussed problems with the network products with the Indian teams. The support center for network products is located in India. There are language barriers and issues with the time difference, so we sometimes face restrictions when dealing with this team."

"Some of our customers have questioned the security of this solution lately, wondering whether it is safe or not, so enhancements in this respect would be good."

"Citrix ADC is a complex product, and it takes time to understand these things. But the documentation is poor, and the deployment is difficult. Integration could also be better because what I find is that you cannot easily integrate the panel in the second sector. What I have found is that in the last index, there is a limitation when getting validated. Technical support could also be better."

"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."

"This is an expensive solution."

"The setup was not simple."

"The security is okay, but the monitoring and reporting need improvement."

"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."

"Citrix ADC can improve if it provides a more user-friendly interface and clear working protocols. Citrix is not working with classic RFC, it is working with Citrix RFC, which is not common in the world. If engineers of Citrix can provide us with more information on working with the classic IP networks it would be a benefit."

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Pricing and Cost Advice

Information not available

"NetScaler does the same thing as an F5 and it's cheaper."

"It's an expensive product but it works well."

"The pricing for Citrix Web App and API Protection is unreasonable. I don't know the exact price, but I heard it's tens of thousands and it's a bit too much for the small country I live in."

"We have all the features and functions of Citrix because we have a premium license."

"The price for Citrix ADC here in Mexico was good, when you compare it with F5 and Radware."

"The pricing could be lower."

"The licenses for this product are payable as a yearly subscription, and carry a high price-point. The subscription scheme is quite complicated, and costs will increase with each additional feature that is required, outside of the basic setup."

"Citrix Web App and API Protection are in the middle when we talk about pricing and licensing"

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Educational Organization

13%

Financial Services Firm

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Citrix ADC?

The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.

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What is your experience regarding pricing and costs for Citrix ADC?

After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.

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What needs improvement with Citrix ADC?

Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...

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Comparisons

No data available

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Compared 11% of the time

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Compared 11% of the time

Fortinet FortiADC vs NetScaler

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F5 BIG-IP Local Traffic Manager (LTM) vs NetScaler

Compared 8% of the time

VMWare Avi Load Balancer vs NetScaler

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Product Reports

Application Delivery Controllers (ADC)

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Citrix Intelligent Traffic Management [EOL] report

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Also Known As

Citrix ITM

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall

Overview

With billions of real user measurements a day, from every corner of the internet, Citrix Intelligent Traffic Management monitors internet traffic issues in real time and automatically steers your traffic to avoid them.

Whether you host your applications and content on premises, in the cloud or in content delivery networks (CDNs), Citrix Intelligent Traffic Management allows you to globally load balance all traffic, dynamically optimizing the user experience and lowering service costs. Citrix uses real-time machine learning to direct user requests to the most suitable content source.

Citrix

One platform for a consistent application delivery and security experience because nobody has time to learn multiple systems to manage ADC deployments. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.

Sample Customers

Dataport, Bet365, VFLI, Rhode & Schwartz

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk

Application Delivery Controllers (ADC)