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Citrix Intelligent Traffic Management [EOL] vs NetScaler comparison

Citrix and NetScaler are both solutions in the Application Delivery Controllers (ADC) category. Additionally, 100% of Citrix users are willing to recommend the solution, compared to 91% of NetScaler users who would recommend it.
NetScaler
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91% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Citrix Intelligent Traffic Management [EOL] and NetScaler based on real PeerSpot user reviews.

Find out what your peers are saying about NetScaler, F5, Microsoft and others in Application Delivery Controllers (ADC).

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To learn more, read our detailed Application Delivery Controllers (ADC) Report (Updated: June 2025).
Buyer's Guide
Application Delivery Controllers (ADC)
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Intelligent Traffic ...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (5th), Web Application Firewall (WAF) (14th)
 

Featured Reviews

reviewer982137 - PeerSpot reviewer
It's a robust and proven solution that we've been working with for many years
Citrix solutions are increasingly complex. I think this is a disadvantage for Citrix now. One or two weeks is long enough to implement Citrix's core products. However, you have to set up all features and user parameters, which takes one or two months. We need about 30 people to deploy and maintain this solution.
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DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the HDX protocol, a high-performing component of the Citrix solutions. We also use provisioning to generate VM and NetScaler ADC solutions to propose access to applications for our customers."
"I like the ease of use. It's easy to manage. I also like it's ease of use with virtualization technologies with applications."
"The most valuable feature of Citrix ADC is its ease of use."
"It is a very stable solution."
"The most valuable feature is load balancing."
"The feature that I have found most valuable is its load balancing."
"The flexibility in configuration options is impressive."
"The solution improves security performance."
"We use the solution's IP Reputation and bot protection features."
More NetScaler pros
 

Cons

"We discussed problems with the network products with the Indian teams. The support center for network products is located in India. There are language barriers and issues with the time difference, so we sometimes face restrictions when dealing with this team."
"We had some bugs in the previous firmware. These were not big issues, but more testing on the firmware would be key to happier customers."
"They can improve the scalability and the multi-tenancy feature. We recently tried to configure an authentication, and we ran into some issues while using the web-based GUI. It was very slow when you log in with your credentials in the web-based GUI. Each time we clicked on the menu, it tried to do the authentication. It works properly in the console."
"It does not have a sandbox cloud service and antivirus. It should have on-prem or cloud sandboxing and antivirus."
"We face challenges with the solution's firmware upgrades frequently."
"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."
"Getting to use some of the advanced tools, even with the assistance of Citrix support, can be challenging."
"Citrix ADM needs to improve on its additional features and reduce the communication ports."
"Reducing the overhead required for AppFlow data collection, specifically for HDX Insight, would be a huge improvement."
More NetScaler cons
 

Pricing and Cost Advice

Information not available
"Citrix NetScaler VPX is not the cheapest solution out there, but you get what you pay for."
"Citrix ADC could improve the price and make it less expensive, other competitors have a better prices. This would allow Citrix ADC to keep dominating the market."
"It's not for startups or SOHO."
"This product is more expensive than some of the competitors."
"Citrix NetScaler's pricing is slightly above average but not overly expensive. I would consider F5 BIG IP to be the most expensive, Citrix NetScaler to be the second most expensive, and then Kemp Load Balancer to be the third."
"It all depends on the features that will be used and the number of accesses."
"I rate the pricing an eight out of ten since it is expensive."
"You can do CapEx and then a yearly monthly fee, or you can do a subscription model, whether that's one month, month-to-month, or three-year subscription model."
More NetScaler pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
11%
Educational Organization
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
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What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
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What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
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Comparisons

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Fortinet FortiADC vs NetScaler Logo
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Compared 9% of the time
F5 BIG-IP Local Traffic Manager (LTM) vs NetScaler Logo
F5 BIG-IP Local Traffic Manager (LTM) vs NetScaler
Compared 9% of the time
VMWare Avi Load Balancer vs NetScaler Logo
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Compared 7% of the time
More NetScaler Competitors
 

Product Reports

Buyer's Guide
Application Delivery Controllers (ADC)
June 2025
Citrix Intelligent Traffic Management [EOL] reportDownload Citrix Intelligent Traffic Management [EOL] product report
Buyer's Guide
NetScaler
May 2025
NetScaler reportDownload NetScaler product report
 

Also Known As

Citrix ITM
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

With billions of real user measurements a day, from every corner of the internet, Citrix Intelligent Traffic Management monitors internet traffic issues in real time and automatically steers your traffic to avoid them.

Whether you host your applications and content on premises, in the cloud or in content delivery networks (CDNs), Citrix Intelligent Traffic Management allows you to globally load balance all traffic, dynamically optimizing the user experience and lowering service costs. Citrix uses real-time machine learning to direct user requests to the most suitable content source.

Citrix

One platform for a consistent application delivery and security experience because nobody has time to learn multiple systems to manage ADC deployments. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.

NetScaler
 

Sample Customers

Dataport, Bet365, VFLI, Rhode & Schwartz
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Buyer's Guide
Application Delivery Controllers (ADC)
June 2025
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