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Citrix Intelligent Traffic Management [EOL] vs NetScaler comparison

Citrix and NetScaler are both solutions in the Application Delivery Controllers (ADC) category. Additionally, 100% of Citrix users are willing to recommend the solution, compared to 91% of NetScaler users who would recommend it.
NetScaler
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91% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Citrix Intelligent Traffic Management [EOL] and NetScaler based on real PeerSpot user reviews.

Find out what your peers are saying about NetScaler, F5, Microsoft and others in Application Delivery Controllers (ADC).

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To learn more, read our detailed Application Delivery Controllers (ADC) Report (Updated: July 2025).
Buyer's Guide
Application Delivery Controllers (ADC)
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Intelligent Traffic ...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (6th), Web Application Firewall (WAF) (14th)
 

Featured Reviews

reviewer982137 - PeerSpot reviewer
It's a robust and proven solution that we've been working with for many years
Citrix solutions are increasingly complex. I think this is a disadvantage for Citrix now. One or two weeks is long enough to implement Citrix's core products. However, you have to set up all features and user parameters, which takes one or two months. We need about 30 people to deploy and maintain this solution.
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DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the HDX protocol, a high-performing component of the Citrix solutions. We also use provisioning to generate VM and NetScaler ADC solutions to propose access to applications for our customers."
"Provides resiliency for applications that reside on servers, as well as connectivity to remote applications."
"From a security standpoint, It is a comprehensive solution in a single box."
"The load balancing and VPN features are most valuable. AAA authentication is also valuable."
"Citrix Web App API Protection allows you to enable a blocking mode"
"Its flexibility, agility, and robustness are the most valuable. Its management and implementation are also quite easy."
"Easy, user-friendly setup with content switching and integrated caching features."
"I like the solution's simplicity compared to Citrix's on-prem solutions."
"One of the most beneficial features for application delivery is its integration with Citrix Storefront, facilitating user logins and ensuring continuity during data center outages."
More NetScaler pros
 

Cons

"We discussed problems with the network products with the Indian teams. The support center for network products is located in India. There are language barriers and issues with the time difference, so we sometimes face restrictions when dealing with this team."
"The technical support could be improved. They do not respond or assist customers in a timely manner."
"In terms of what could be improved, I would say the user interface because sometimes it can be complicated."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"The technical support has room for improvement."
"The security is okay, but the monitoring and reporting need improvement."
"We face challenges with the solution's firmware upgrades frequently."
"Quality assurance could improve by ironing out security vulnerabilities before releasing upgrades."
"The main areas for improvement would be around documentation and support. If a feature can be used in two or three ways, show that feature being used in all of those ways. Documentation seems to only cover the primary use case and leaves you to either run through trial and error or consult the user community. In terms of support, I have never actually had them solve any of my issues. I have always solved them myself and then provided the resolution to support."
More NetScaler cons
 

Pricing and Cost Advice

Information not available
"The solution is expensive compared to one of its competitors."
"The licenses for this product are payable as a yearly subscription, and carry a high price-point. The subscription scheme is quite complicated, and costs will increase with each additional feature that is required, outside of the basic setup."
"This product is more expensive than some of the competitors."
"It's not for startups or SOHO."
"You get the value for your money. There aren't any hidden fees."
"I do not have any experience with the pricing of the product."
"Its price is comparable to others and affordable."
"Citrix NetScaler's pricing is slightly above average but not overly expensive. I would consider F5 BIG IP to be the most expensive, Citrix NetScaler to be the second most expensive, and then Kemp Load Balancer to be the third."
More NetScaler pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
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What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
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What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
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Comparisons

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Fortinet FortiADC vs NetScaler Logo
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Compared 9% of the time
F5 BIG-IP Local Traffic Manager (LTM) vs NetScaler Logo
F5 BIG-IP Local Traffic Manager (LTM) vs NetScaler
Compared 8% of the time
NGINX Plus vs NetScaler Logo
NGINX Plus vs NetScaler
Compared 7% of the time
More NetScaler Competitors
 

Product Reports

Buyer's Guide
Application Delivery Controllers (ADC)
July 2025
Citrix Intelligent Traffic Management [EOL] reportDownload Citrix Intelligent Traffic Management [EOL] product report
Buyer's Guide
NetScaler
August 2025
NetScaler reportDownload NetScaler product report
 

Also Known As

Citrix ITM
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

With billions of real user measurements a day, from every corner of the internet, Citrix Intelligent Traffic Management monitors internet traffic issues in real time and automatically steers your traffic to avoid them.

Whether you host your applications and content on premises, in the cloud or in content delivery networks (CDNs), Citrix Intelligent Traffic Management allows you to globally load balance all traffic, dynamically optimizing the user experience and lowering service costs. Citrix uses real-time machine learning to direct user requests to the most suitable content source.

Citrix

One platform for a consistent application delivery and security experience because nobody has time to learn multiple systems to manage ADC deployments. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.

NetScaler
 

Sample Customers

Dataport, Bet365, VFLI, Rhode & Schwartz
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Buyer's Guide
Application Delivery Controllers (ADC)
July 2025
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