When you initially engage with them, there is the idea that you will have certain check-ins on a quarterly or monthly basis. That didn't really occur until we started to reach out to engage with them. As soon as we started to touch base, it was great. We identified that there were some other initiatives we wanted to get in place. However, it was really on us to get the ball rolling on that. It would have been helpful if we had a CDW resource reaching out, saying, "Hey, what do you want to do next? How is this working for you? How is this not?" That initial engagement would have certainly helped on the professional services side.
