We performed a comparison between CDW Managed Cloud Services and HPE GreenLake based on real PeerSpot user reviews.
Find out what your peers are saying about Spot by NetApp, CDW, Hewlett Packard Enterprise and others in Managed Cloud Services."Everything has been kept to what we planned on for budgeting. CDW Managed Cloud Services has met all the requirements there, and exceeded it in some cases."
"Their proactive alerting is valuable. They'll try and apprise us of issues before they become problems. I find that very valuable."
"CDW Managed Cloud Services has found pitfalls and various things in the infrastructure, e.g., in routes, IP ranges, and security loopholes, that didn't need to be there. They stripped it down and went to a very flat topography, making it less complicated. So, there are less things to trip over and go wrong, which means less downtime."
"CDW has performed great from a project management standpoint. We had set up our environment with our knowledge of how to set up the virtual servers in the cloud. They came back and did an analysis to help us with our savings. This was something we hadn't thought about, but actually helped us reduce some of the costs. The cost savings was about a third of the cost over three years."
"CDW's service enables us to deploy infrastructure services at our own pace without being limited by the availability of resources. It helps us leverage skills that take a long time to acquire, skills that we don't have in-house. Making use of CDW's skills in those areas saves us a lot of time."
"It has freed up staff time by not having them work on managing the infrastructure. We are able to spend time doing application administration, focusing on the long-term strategy of where we are going. The impact is that we are able to better leverage our investment in our application technology and offload infrastructure to CDW as part of their managed services."
"Absolute flexibility for scaling storage needs on demand."
"The most valuable feature for me is the ability to perform backups with a graphical user interface (GUI). It makes the process easy."
"It offers businesses the flexibility and scalability of the public cloud while having their infrastructure on-premises."
"It sort of lines up with our direction to move to the cloud. By using a hybrid cloud service to get us there, this allows us to run our legacy workloads on-premise. Those which are not really suited to a proper cloud."
"It has helped us with the planning, and in concert with this, we are doing a lot of virtualizations. For a lot of cases, we are bringing in less gear and equipment to be able to accomplish the same things. It makes better use of what we do bring in."
"The solution integrates well with Dell, Cisco switches, or other switches."
"Its performance is a significant improvement over the legacy stack that we had."
"The biggest thing that it gives us is reportability; that's the critical component. By giving us a monthly bill that is expandable based on usage, we're able to report back to the organization on the value that we're actually getting out of the hardware platform."
"The infamous whiteboard still has some things to deploy from my standpoint and our primary business solution standpoint. So, there is always room to grow. There are a few security things that I would like to deploy, such as single sign-on so the email address and password are the login."
"I would like to see them improve when it comes to helping develop an interface to this environment that's more user-friendly. We're introducing people to the use of a type of cloud scenario that they're not familiar with. We have to train them on and teach them how it's implemented. Having a little bit better interface would be helpful."
"When you initially engage with them, there is the idea that you will have certain check-ins on a quarterly or monthly basis. That didn't really occur until we started to reach out to engage with them. As soon as we started to touch base, it was great. We identified that there were some other initiatives we wanted to get in place. However, it was really on us to get the ball rolling on that. It would have been helpful if we had a CDW resource reaching out, saying, "Hey, what do you want to do next? How is this working for you? How is this not?" That initial engagement would have certainly helped on the professional services side."
"The ticket system is a little clunky for Managed Cloud Services. There is no ticket category for Managed Cloud Services, per se. It's a little awkward when trying to find a way to put a ticket in. It's just not streamlined enough and doesn't take you step-by-step. And it doesn't seem to have all the categories I need. If I'm putting in a ticket for AWS or AppStream, there is no category for them."
"They can maybe improve the scheduling. There have been times where I wanted to schedule something, and there was a conflict on their side as to who can do it and when and why, but other than that, they have been pretty stellar."
"The pricing could always come down because cost is always a factor. Our business is always looking to reduce costs while getting the best services."
"The interconnects were a challenge originally, but they sorted that out, and It was fine. We did have to spend a bit more money."
"Part of the integration, with cutting things over to Unisys, may have hurt us a bit. We had a couple of rough implementations earlier this year. Part of that was due to some internal system changes on HPE's side. We are keeping an eye on this to make sure it doesn't happen again."
"HPE GreenLake can improve by making some of the user's experience better. It can take some time to learn."
"The support service needs improvement. The support team isn't very active in addressing cases. It should also provide a web application."
"Unfortunately, HPE GreenLake can be sold only in Bahrain, UAE, and the Middle East, meaning it can be sold in only three or four countries because it requires certain approvals from countries where it has to be used."
"Both times that we've had to increase the hardware, the deployment took way longer than expected. In addition, we haven't yet gotten to a use point where the cost is below what it would cost us to provision the same set of services on HPE hardware outside of the GreenLake service."
"HPE GreenLake can improve the price."
"We are still managing the VMs in our IT operations."
CDW Managed Cloud Services is ranked 2nd in Managed Cloud Services while HPE GreenLake is ranked 3rd in Managed Cloud Services with 12 reviews. CDW Managed Cloud Services is rated 9.2, while HPE GreenLake is rated 8.4. The top reviewer of CDW Managed Cloud Services writes "Half the time, they know if something is wrong before we do". On the other hand, the top reviewer of HPE GreenLake writes "Keeps the firmware up-to-date and at the right levels". CDW Managed Cloud Services is most compared with , whereas HPE GreenLake is most compared with Dell APEX, Cisco Open Pay and Dell Flex On Demand.
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