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BMC TrueSight Orchestration OverviewUNIXBusinessApplication

BMC TrueSight Orchestration is #13 ranked solution in top Process Automation tools. PeerSpot users give BMC TrueSight Orchestration an average rating of 8 out of 10. BMC TrueSight Orchestration is most commonly compared to Control-M: BMC TrueSight Orchestration vs Control-M. BMC TrueSight Orchestration is popular among the large enterprise segment, accounting for 75% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 35% of all views.
Buyer's Guide

Download the Process Automation Buyer's Guide including reviews and more. Updated: June 2022

What is BMC TrueSight Orchestration?

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

  • Move from reactive, manual handling of requests to a fully automated system
  • Deliver consistent task and automation workflow results
  • Automate data collection for audit compliance
  • Align with best practices
  • Free up IT resources

BMC TrueSight Orchestration was previously known as TrueSight Orchestration, Atrium Orchestrator.

BMC TrueSight Orchestration Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

BMC TrueSight Orchestration Video

Archived BMC TrueSight Orchestration Reviews (more than two years old)

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Department Manager at a insurance company with 1,001-5,000 employees
Real User
Top 20
A Scalable Monitoring solution that is easy to install, but not intended for Complicated Environments
Pros and Cons
  • "This solution is scalable."
  • "The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

What is our primary use case?

The primary use case of this solution is to monitor our server, internet, and networking. I am currently looking for another solution.

What needs improvement?

The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem. I haven't been monitoring. I was told that because I am using advanced monitoring and alarm monitoring, it is causing a problem. However, it is my environment and I cannot change it. I am now looking for better monitoring.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

This solution has a lot of bugs. It is not stable, but again, our environment is very complicated.
Buyer's Guide
Process Automation
June 2022
Find out what your peers are saying about BMC, Micro Focus, ServiceNow and others in Process Automation. Updated: June 2022.
610,229 professionals have used our research since 2012.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

We have not contacted the Technical support directly. Instead, we have a company in Isreal for support.

Which solution did I use previously and why did I switch?

Previously I was using IBM Fiberlink. I switched because of the price of Fiberlink.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We did not use a vendor or integrator to implement this solution, we did it ourselves.

Which other solutions did I evaluate?

We looked at other solutions but focused on Fiberlink and BMC Truesight Orchestration.

What other advice do I have?

In my opinion, no one company can give you all of the abilities to monitor your environment when it is complicated. It is better to look for a solution that suits the needs of your environment. You may even need more than one solution to do better monitoring. I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.