We performed a comparison between BigFix and CrowdStrike Falcon based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is very good."
"NGAV and EDR features are outstanding."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet is very user-friendly for customers."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is stable and scalable."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"The most valuable feature is patch management, a must have, even for Linux and iOS."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"One of the most valuable features of CrowdStrike Falcon is when there are upgrades there are no additional fees."
"I value the overall behavior analysis of CrowdStrike. The engine of this product is what drew us to this solution."
"The features we showcase to potential customers are prevention, malware protection, zero-day protection, and application scripting. Vulnerability assessment is another valuable feature."
"This solution has made the lives of the IT staff much easier, compared to the previous one."
"It helps us to identify the threats according to the behavior of any process that is running on any particular system. It helps immensely to identify any malicious behavior on any endpoints."
"I like the detection rates of mobile threats."
"The initial setup is very simple."
"The ability to execute real-time response, or, that you can connect to the agent and see exactly what processes are operating, is the most important feature of this solution."
"Cannot be used on mobile devices with a secure connection."
"Detections could be improved."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The only minor concern is occasional interference with desired programs."
"FortiEDR can be improved by providing more detailed reporting."
"We find the solution to be a bit expensive."
"I would like to see more custom content."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"The solution should have some kind of a local caching methodology, where the patches can be taken locally into a localized relay server, and from there, the patch can be applied, so that there is not much usage of the network required."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"The portal can be clunky to navigate at times and has room for improvement."
"CrowdStrike Falcon could improve the logs by making them free to the API."
"Sometimes CrowdStrike changes the GUI, and they need to be better at informing us and providing guidance concerning that."
"CrowdStrike costs a little more than its competitors."
"We'd like to see more integration capabilities."
"In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it."
"I would like to see the machine learning feature enhanced."
"The support for different OS versions needs improvement because sometimes due to business conditions, updating our OS is impossible."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 104 reviews. BigFix is rated 8.6, while CrowdStrike Falcon is rated 8.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and ManageEngine Endpoint Central, whereas CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint. See our BigFix vs. CrowdStrike Falcon report.
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