I use Amazon Augmented AI for voice recognition and emotion recognition when I receive numerous emails, which are often not worth replying to. I rectify this with machine learning tools. I work in the financial industry, specializing in banks, insurance companies, government, and more.
Pros
"The most valuable feature of Amazon Augmented AI is its automation capability."
Cons
"There needs to be continuous monitoring and improvement, especially regarding security issues, to address threats from hackers. "