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Symantec Endpoint Protection Mobile Reviews

Vendor: Broadcom
3.6 out of 5
242 followers
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What is Symantec Endpoint Protection Mobile?

Symantec Endpoint Protection Mobilehelps predict, detect and prevent physical, malware, network and vulnerability exploits to protect businesses from mobile cyberattacks.

Get the Symantec Endpoint Protection Mobile Buyer's Guide and find out what your peers are saying about Symantec Endpoint Protection Mobile, Lookout, Check Point Harmony Mobile and more!
Symantec Endpoint Protection Mobile is the #4 ranked solution in top Mobile Threat Defense solutions. PeerSpot users give Symantec Endpoint Protection Mobile an average rating of 7.2 out of 10. Symantec Endpoint Protection Mobile is most commonly compared to Lookout: Symantec Endpoint Protection Mobile vs Lookout. Symantec Endpoint Protection Mobile is popular among the midsize enterprise segment, accounting for 81% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 80% of all views.
Buyer's Guide
Symantec Endpoint Protection Mobile
May 2025
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Featured Symantec Endpoint Protection Mobile reviews

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Symantec Endpoint Protection Mobile mindshare

As of June 2025, the mindshare of Symantec Endpoint Protection Mobile in the Mobile Threat Defense category stands at 2.7%, down from 3.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Mobile Threat Defense

PeerResearch reports based on Symantec Endpoint Protection Mobile reviews

TypeTitleDate
ProductReviews, tips, and advice from real usersJun 2, 2025Download
ComparisonSymantec Endpoint Protection Mobile vs Check Point Harmony MobileJun 2, 2025Download
ComparisonSymantec Endpoint Protection Mobile vs LookoutJun 2, 2025Download
Suggested products
TitleRatingMindshareRecommending
Lookout3.631.1%75%6 interviewsAdd to research
Check Point Harmony Mobile4.417.0%100%47 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Patch management alerts, integration, and scalability are valued. Users appreciate its reliability and device control, including remote data wipe and flexibility with device additions. It excels in scanning, issue detection, and headless operation, alerting at recommended intervals. The integrated VPN is advantageous for public Wi-Fi protection. Noted for ease of deployment and policy setup, users find the interface user-friendly and the management tools effective. Pricing and technical support are favorably mentioned.
  • "Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies."
  • "The biggest advantage it has is the VPN product that is incorporated into the solution."
  • "One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own. The solution is very good at finding a lot of applications and notifying you about systems that have issues. Symantec Endpoint Protection Mobile can run headless without having to report back which I found very nice about it.I also like that the solution would create alerts when a certain amount of time lapsed for systems, and it would recommend going through and scanning the systems.As an actual endpoint protection product, Symantec Endpoint Protection Mobile is good."

Room for Improvement

Symantec Endpoint Protection Mobile faces challenges such as expensive pricing, lack of local support, and inadequate application and device controls. Users report issues with policy updates not propagating, limited notification during attacks, and insufficient real-time support. The central web hub's inconsistency in updating endpoints is problematic. There's a demand for improved login features, centralized device tracking, and automated scanning. Greater flexibility in customization and deployment, particularly for mobile devices, is desired.
  • "It would be nice to have more flexibility regarding deployment."
  • "When there is an attack attempt on mobile, there doesn't seem to be much of a notification."
  • "For a lot of the issues my team experienced from Symantec Endpoint Protection Mobile, Symantec said that getting the issues resolved would mean going through the partner that sold the product and creating an incident report to get the team to work on the actual company environment.A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application.Another area for improvement in Symantec Endpoint Protection Mobile is its central web hub, where you're supposed to be able to update all of the endpoints because it wasn't reaching the endpoints. For example, even if the central web hub was able to see the endpoints and do the required scans, whenever you'd go to do a policy change, the policy change wouldn't propagate down to the endpoints.The central web hub allows you to monitor all of your endpoints and allows you to choose actions you'd want to do to each of the endpoints such as pushing down on updates or scanning the system. The problem my team usually gets is that majority of the time, whenever my team would do policy updates, the updates won't propagate down to the users, so it was very inconsistent.Needing to manually go through and scan systems is also an area for improvement in Symantec Endpoint Protection Mobile. Currently, there's no way to automate its scanning process.A lot of the other issues started appearing in Symantec Endpoint Protection Mobile during situations when people wanted to customize different applications. Symantec doesn't like people doing a lot of customizations. For example, the main problem in my company is users losing access to Outlook, but then my team discovered that there was a specific policy set that you could disable, and it would fix a lot of the Outlook issues. However, when you'd go to change that policy set and attach that to a user to overwrite policies on the user side, it just wouldn't do anything for that user. It wouldn't even show that the policy was updated, so this is what needs to be improved in Symantec Endpoint Protection Mobile."

Pricing

Symantec Endpoint Protection Mobile offers a subscription-based pricing model considered fair and affordable by users, often rated nine or ten out of ten for affordability. The solution is included with endpoint security complete licensing, making it cost-effective for those purchasing the entire package, as Symantec Endpoint Protection Mobile becomes an integral part of the complete offering.
  • "You get the solution for free if you purchase the complete endpoint security licensing."

Popular Use Cases

Symantec Endpoint Protection Mobile is primarily employed to secure mobile devices, handling crucial company data and emails. It offers virus and malware protection, device control, and application management. Organizations, including those in the banking sector restricted from cloud use, utilize on-premises versions. The tool also enables remote data wiping and comprehensive device control, serving Android and Apple iOS devices efficiently and safeguarding sensitive android and ios data in diverse business environments.

Service and Support

Users express mixed feelings about Symantec Endpoint Protection Mobile's customer service. Some find it adequate, rating it between three to five on different scales, while others desire improvements, especially in real-time interactions. There are mentions of redirection to resellers, causing frustration. Responses are generally timely, and issues get addressed. Overall satisfaction with support varies, with some being neutral due to limited direct interaction with Symantec's team.

Deployment

Symantec Endpoint Protection Mobile's initial setup is both simple and complex. Users find it straightforward and easier compared to Endpoint Protection. Installation involves minimal steps, often just clicking "Next," and the system restarts to complete the process. A single person typically handles maintenance, and while one team may set up the web portal access, another manages the installation using an EXE installer, which automatically connects to the central hub.

Scalability

Symantec Endpoint Protection Mobile demonstrates strong scalability, especially when integrated with other applications like Office 365 and DLP. Some entities are considering expansions, potentially requiring upgrades to the Enterprise package. While a few users find it less scalable, many highlight its adaptability with various environments and mention its capability for seamless setup and connection across multiple devices and domains. Usage scenarios indicate potential for scalability, warranting high satisfaction in scalable capacity.

Stability

Symantec Endpoint Protection Mobile is noted for its stable nature, with users frequently scoring its stability highly, notably eight or nine out of ten. They report a lack of downtime and consistent performance, although there are occasional conflicts with built-in VPNs. Otherwise, it maintains reliability and operates as expected, with users rarely encountering disruptions. Despite minor software conflicts, it fulfills its purpose efficiently, showcasing strong dependability for users managing multiple applications.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Symantec Endpoint Protection Mobile Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
80%
Healthcare Company
4%
Financial Services Firm
3%
Computer Software Company
3%
Comms Service Provider
2%
Retailer
2%
Transportation Company
1%
Energy/Utilities Company
1%
Non Profit
1%
Real Estate/Law Firm
1%
Logistics Company
1%
Construction Company
1%

Compare Symantec Endpoint Protection Mobile with alternative products

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Learn more about Symantec Endpoint Protection Mobile

Symantec Endpoint Protection Mobile was previously known as Skycure.

Symantec Endpoint Protection Mobile customers

Samsung, Optiv, Exchange, MobileIron, Check Point, McAfee, AirWatch

Related questions

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When evaluating Mobile Threat Defense, what aspect do you think is the most important to look for?
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Popular Comparisons

Popular Comparisons
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Lookout vs Symantec Endpoint Protection Mobile
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Symantec Endpoint Protection Mobile reviews

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Dennis O'Reilly - PeerSpot user
Cyber SecOps Principal at Dotcom Security
Verified user of Symantec Endpoint Protection Mobile
Nov 13, 2023
An easy-to-deploy solution for mobile devices that has high stability and scalability

Pros

"Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies."

Cons

"It would be nice to have more flexibility regarding deployment."

What is our primary use case?

We use Symantec Endpoint Protection Mobile for mobile devices like Android and Apple iOS.

What is most valuable?

Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Read full review (342 words)
WO
Information Technology System Administrator II at a government with 51-200 employees
Verified user of Symantec Endpoint Protection Mobile
Oct 20, 2022
Good at scanning and fixing issues on its own, but the policy updates don't propagate down to the users, and it's hard to get support for issues

Pros

"One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own. The solution is very good at finding a lot of applications and notifying you about systems that have issues. Symantec Endpoint Protection Mobile can run headless without having to report back which I found very nice about it. I also like that the solution would create alerts when a certain amount of time lapsed for systems, and it would recommend going through and scanning the systems. As an actual endpoint protection product, Symantec Endpoint Protection Mobile is good."

Cons

"For a lot of the issues my team experienced from Symantec Endpoint Protection Mobile, Symantec said that getting the issues resolved would mean going through the partner that sold the product and creating an incident report to get the team to work on the actual company environment. A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application. Another area for improvement in Symantec Endpoint Protection Mobile is its central web hub, where you're supposed to be able to update all of the endpoints because it wasn't reaching the endpoints. For example, even if the central web hub was able to see the endpoints and do the required scans, whenever you'd go to do a policy change, the policy change wouldn't propagate down to the endpoints. The central web hub allows you to monitor all of your endpoints and allows you to choose actions you'd want to do to each of the endpoints such as pushing down on updates or scanning the system. The problem my team usually gets is that majority of the time, whenever my team would do policy updates, the updates won't propagate down to the users, so it was very inconsistent. Needing to manually go through and scan systems is also an area for improvement in Symantec Endpoint Protection Mobile. Currently, there's no way to automate its scanning process. A lot of the other issues started appearing in Symantec Endpoint Protection Mobile during situations when people wanted to customize different applications. Symantec doesn't like people doing a lot of customizations. For example, the main problem in my company is users losing access to Outlook, but then my team discovered that there was a specific policy set that you could disable, and it would fix a lot of the Outlook issues. However, when you'd go to change that policy set and attach that to a user to overwrite policies on the user side, it just wouldn't do anything for that user. It wouldn't even show that the policy was updated, so this is what needs to be improved in Symantec Endpoint Protection Mobile."

What is most valuable?

One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own. The solution is very good at finding a lot of applications and notifying you about systems that have issues. Symantec Endpoint Protection Mobile can run headless without having to report back which I found very nice about it.

I also like that the solution would create alerts when a certain amount of time lapsed for systems, and it would recommend going through and scanning the systems.

As an actual endpoint protection product, Symantec Endpoint Protection Mobile is good.

What needs improvement?

For a lot of the issues my team experienced from Symantec Endpoint Protection Mobile, Symantec said that getting the issues resolved would mean going through the partner that sold the product and creating an incident report to get the team to work on the actual company environment.

A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application.

Another area for improvement in Symantec Endpoint Protection Mobile is its central web hub, where you're supposed to be able to update all of the endpoints because it wasn't reaching the endpoints. For example, even if the central web hub was able to see the endpoints and do the required scans, whenever you'd go to do a policy change, the policy change wouldn't propagate down to the endpoints.

The central web hub allows you to monitor all of your endpoints and allows you to choose actions you'd want to do to each of the endpoints such as pushing down on updates or scanning the system. The problem my team usually gets is that majority of the time, whenever my team would do policy updates, the updates won't propagate down to the users, so it was very inconsistent.

Needing to manually go through and scan systems is also an area for improvement in Symantec Endpoint Protection Mobile. Currently, there's no way to automate its scanning process.

A lot of the other issues started appearing in Symantec Endpoint Protection Mobile during situations when people wanted to customize different applications. Symantec doesn't like people doing a lot of customizations. For example, the main problem in my company is users losing access to Outlook, but then my team discovered that there was a specific policy set that you could disable, and it would fix a lot of the Outlook issues. However, when you'd go to change that policy set and attach that to a user to overwrite policies on the user side, it just wouldn't do anything for that user. It wouldn't even show that the policy was updated, so this is what needs to be improved in Symantec Endpoint Protection Mobile.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (1045 words)
Buyer's Guide
Symantec Endpoint Protection Mobile
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Find out what your peers are saying about Symantec Endpoint Protection Mobile. Updated May 2025
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PeerSpot user
Senior Network Engineer at a government with 10,001+ employees
Verified user of Symantec Endpoint Protection Mobile
Feb 24, 2023
Reasonably priced with an embedded VPN and good reliability

Pros

"The biggest advantage it has is the VPN product that is incorporated into the solution. "

Cons

"When there is an attack attempt on mobile, there doesn't seem to be much of a notification."

What is our primary use case?

I primarily use the solution in order to protect my phone. 

What is most valuable?

The biggest advantage it has is the VPN product that is incorporated into the solution. The capability of doing a VPN to protect yourself when you are dealing with insecure public wifi is great. 

Technical support has been good.

It's stable.

The pricing is quite reasonable.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (537 words)
IM
Head of Information Security at Faisal Islamic Bank of Egypt
Verified user of Symantec Endpoint Protection Mobile
Oct 24, 2019
Product version discussed: 14
Stable and scalable but application and device control needs to be improved

Pros

"Your endpoint protection depends on the signature piece, so it's mainly for virus and malware protection, as well as also to control devices and applications. "

Cons

"Application and device control needs to be improved. We also need to enhance login features for management to have good visibility of the events."

What is our primary use case?

Your endpoint protection depends on the signature piece, so it's mainly for virus and malware protection, as well as also to control devices and applications.

We use the on-premises version of Symantec Endpoint Express. We work in the banking industry and due to our regulations from the Central Bank of Egypt, we are not allowed to use any cloud services.

What needs improvement?

Application and device control needs to be improved. We have been talking to Symantec because we have some requirements we need in this solution. They are working with us to include this if we upgrade to the enterprise edition. We are working now on this point.

We already have communicated to Symantec that we are looking for some features to be added to Endpoint. For example, we need to enhance login features for management to have good visibility of the events. We asked to make device controls more advanced to have read or written features like other endpoint services from another vendor. Symantec said we can check it and upgrade from Express to Enterprise to cover this. We are working with them on these points.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (572 words)
PeerSpot user
Security Analyst at a financial services firm with 10,001+ employees
Verified user of Symantec Endpoint Protection Mobile
Mar 23, 2020
Easy take control of off-site mobile devices and wipe data, but the support needs to be improved

Pros

"The most valuable feature is to be able to power up a device and wipe the data remotely."

Cons

"Having better, real-time support would be an improvement over having to send an email. "

What is our primary use case?

This solution is used for wiping mobile device data remotely or taking full control of the device.

What is most valuable?

The most valuable feature is to be able to power up a device and wipe the data remotely.

It is very flexible when it comes to adding devices.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (272 words)
PeerSpot user
Manager (Operations IT) at a tech services company with 201-500 employees
Verified user of Symantec Endpoint Protection Mobile
Nov 13, 2019
Good stability and fair pricing

Pros

"The user interface is good. Managing and monitoring tools are also good."

Cons

"I'm not sure if there's anything lacking; I personally don't use the solution too much, so I'd have to look at it a bit and do some more research. I'm more on the operation side of things."

What is our primary use case?

The primary use varies from client to client.

What is most valuable?

The solution has a lot of extremely useful features. It's reliable and makes search engines more powerful.

The user interface is good. Managing and monitoring tools are also good.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (232 words)
Assistantmgr67 - PeerSpot user
Assistance Manager, ICT Communication at ELNG
Verified user of Symantec Endpoint Protection Mobile
Sep 7, 2019
A good security solution that offers excellent integrations but is a bit expensive for the market

Pros

"Integration is good. You can integrate them with an off-brand endpoint solution. It has quite a few integration features you can use."

Cons

"The price is too expensive for the Egyptian market here. Compared to other products or the other competition here in the local market, they need to be more competitive cost-wise."

What is our primary use case?

The primary use case of the solution is to secure our mobile devices. The company hosts our mobile devices and needs to secure them because they hold our emails and part of our data. 

How has it helped my organization?

Of course, every new security control adds up to the whole cyber-security framework of our organization in a way that we manage our risks more easier and faster. 

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (452 words)