SolarWinds Network Configuration Manager Reviews

NCM justifies its cost within the first three years by reducing the need for on-site Cisco certified engineers. It is initially more expensive but offers substantial value. While immediate ROI determination is difficult, improved fault detection is noted early. The return is enhanced by automation, which accelerates benefits. Essential features such as compliance, backup, and vulnerability assessment support ROI in a security-sensitive environment. Enhanced repair times also deliver measurable advantages for customers.

SolarWinds Network Configuration Manager pricing can be perceived as expensive, with licensing starting at $1,000 annually and scaling based on the number of devices and functionalities needed. Many organizations find the cost justified by its features and support. However, it is still viewed as a premium option compared to alternatives, with costs also dependent on additional support and maintenance fees. African companies often see it as unaffordable, despite its functional advantages.

• "The pricing is good."
• "Available at a moderate price"
• "Pricing is reasonable and competitive."

Organizations primarily use SolarWinds Network Configuration Manager to manage configurations of network devices like Cisco and Juniper, enabling automated backups, compliance checks, and mass configuration changes. It is deployed for monitoring networks, detecting security vulnerabilities, performing firmware upgrades, and supporting disaster recovery. With automation capabilities, it handles tasks across multiple devices and assists in troubleshooting. Companies appreciate its configuration management, network visibility, reporting features, and ability to enforce standard configuration baselines.

SolarWinds Network Configuration Manager's customer service and support receive mixed ratings. Users appreciate their 24/7 availability and knowledgeable tier-three assistance; however, response times are criticized, especially for urgent issues. Many find the technical support satisfactory and efficient when escalated. Some users experience delays in connecting due to quality issues. Improvement suggestions include faster response times and better prioritization. Overall, ratings vary from seven to nine out of ten, indicating room for enhancement.

Many found SolarWinds Network Configuration Manager's initial setup straightforward, especially for smaller networks, often completed within hours and involving few personnel. Complexity increases in large networks, requiring proper device configuration and coordination. Experienced users find it easy, while newcomers might face challenges. The process involves setting up a database, configuring SNMP, and ensuring connectivity. Documentation aids the procedure, and some noted training is beneficial. Time taken varies, generally ranging from hours to several weeks.

SolarWinds Network Configuration Manager is regarded as scalable by users. Many have successfully deployed it across various network sizes, covering thousands of devices. Users have expanded deployments by acquiring additional licenses, noting the scalability as effective for small to large implementations. Some see it as one of the best in the market, although experiences with scaling can vary. Its rating generally ranges between seven to nine out of ten, indicating satisfactory performance.

SolarWinds Network Configuration Manager demonstrates strong stability, with many users affirming it as reliable, especially when paired with an optimized external SQL server. While some experienced issues due to operating system updates or insufficient hardware, these were minor. Users appreciate its stability, but a few suggest improvements in job handling and detailed logging. Rating varies from six to ten out of ten, indicating general contentment with a few concerns about backup operations and system configuration.