Slack Reviews

We use Slack for collaboration between engineering teams, cloud teams, and technical support. One particular use case is releasing updates to our software. This process involves a risk management process, code review by different stakeholders, and testing by QAs. It is a multi-disciplinary task, and Slack helps to manage these releases via channels.

In managing releases via Slack channels, one major advantage over Teams is the ability to have threaded discussions, which helps in catching up on relevant discussions without the distraction of interleaved conversations. Slack's wikis, or task-tracking capabilities for different responsibilities, are useful for setting times and documenting release issues. These canvas and list items provide a management overview of release activities.

I categorize Slack as a modern workstream collaboration and automation tool. The simple use cases are peer-to-peer or group chats and collaborating in channels. I might create a channel based on certain needs, like a project or a particular subject, but it's not just chat, there are also features like the sharing of information and knowledge. I also use Slack for document collaboration.

Then you get into more advanced features for tools with things like automation, such as being able to integrate with ServiceNow. This ITSM platform opens up tickets and automatically creates a channel where service teams can easily communicate about that event or that outage if it's a high-priority ticket.

Twenty years ago, we communicated through email, where we would send documents back and forth with different versions as people changed them. If we sent the documents to a group of people, we would have to figure out the versions and who modified what. When we work with a platform like Slack, we can have one source without merging different document versions. That makes people more productive and collaborative at the end of the day.

We use the solution to collaborate with other teams. As a product manager, I need to engage with the engineering team, marketing department, and account executives.

The solution suits collaboration, where multiple people work on the same issue. We use it for integration with Google Drive and Zoom. It syncs up with the official Google account. So, I get notified through Slack whenever I have a meeting or if somebody shares a particular document on Google Drive. It also tells if somebody leaves a comment on a document on Google Drive. I also use it to connect with my internal IT team.

Slack allows me to write personal notes to myself and set reminders for them. It has a send now and a schedule send option, so I can send messages immediately or schedule them for later. Maybe you don't want to send a reminder to a certain team now, but you'll forget when you have to; you can schedule it.

We use the solution for internal communication within the company. We also use Slack for one-to-one messages and audio and video meetings.

The most valuable features of Slack are basic chatting, file sharing, and screen sharing. I've also used the solution for automation.

Our clients use Slack because it is highly customizable, allowing us to create applications and plugins to easily connect with various applications and receive updates.

Slack offers the ability to make customizable applications and plugins. It facilitates the connection of various applications to receive and send updates. It's for popular applications like the calendar and others and it is also adaptable for cloud applications, making customization straightforward.

We use the tool for project collaboration within our team. It helps us manage our daily activities. We've also integrated Slack with other tools to schedule our meetings. I'm unsure if we're currently using a professional or standard license, as there may be some limitations. Overall, we're utilizing it mainly for collaboration purposes.

Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training event, a company-wide gathering, or a social event, all the information is shared there. This keeps us all updated. 

It's very easy to share files in Slack. We need to drag and drop or upload them. The tool's mobile application experience is user-friendly. 

We primarily use it for internal communication and coordination. Mostly, we were using it to share information and then, you know, use it more as a repository for exchange and communication among users. 

So we were using it more like an alternative to email, at least for all internal conversations and coordination. That's one. And mostly to share info and share docs, etcetera.

Basically, the fact that we moved to one platform and away from emails has helped us. Everybody can see what everybody else is saying, so we don't have to plow through tons of emails. The fact that there is a history already there for somebody to see, at least since the time they became a member of a group or a team, is the biggest time saver. 

We can always scroll back and look at the history to see what happened and react based on the context of the conversation or discussion. For me, that would be the biggest advantage of moving away from emails.