What is our primary use case?
We have the whole Nutanix suite, mostly for visualization and disaster recovery.
What is most valuable?
I like the autofill-over feature and the simplicity of the solution. The solution is easy to use, and the user interface is quite straightforward.
What needs improvement?
It was a little bit difficult to implement this product. The solution's setup process should be simplified.
For how long have I used the solution?
I have been using Nutanix Mine Integrated Backup for just over a year.
What do I think about the stability of the solution?
Nutanix Mine Integrated Backup is a stable product.
What do I think about the scalability of the solution?
Nutanix Mine Integrated Backup is a scalable solution. Over one hundred people are using Nutanix Mine in our company. We are going to increase the usage as the need arises. We need three admins for the solution.
How are customer service and support?
The solution's technical support is great, especially the feature where the system can create tickets remotely. The support team picks up the tickets almost instantly and calls you for support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Nutanix Mine Integrated Backup, we worked with NetApp. However, from the onset, NetApp's setup wasn't done properly. So it didn't work as we had wanted it to work.
How was the initial setup?
The initial setup was not straightforward. There was a delay on our part for the deployment because we took time to provide some data center switches. However, if that wasn't the case, we could have done it in about a week. We needed just three people to deploy the solution, including a project manager, system admins, and people handling security and database.
What about the implementation team?
We had to bring in a consultant who was very helpful and Linux-schooled. We noted that Nutanix is easier to implement for someone who knows a lot about Linux. We went for training so that we could relate to the system and build confidence over time.
What was our ROI?
We are in the first year of using Nutanix Mine Integrated Backup and going into the next year. By the end of our support, as we get to year three, we will know if we have an ROI with the solution.
What's my experience with pricing, setup cost, and licensing?
Nutanix Mine Integrated Backup is fairly priced. We have three-year support for the entire Nutanix installation.
Which other solutions did I evaluate?
Before choosing Nutanix Mine Integrated Backup, we did evaluate Quorum. However, we were informed that it did not support the Oracle database, so we could not proceed with it. One year later, Quorum called us and told us they support Oracle, but by then, we had already settled on Nutanix.
What other advice do I have?
Nutanix Mine Integrated Backup is a good product, and I would encourage others to use it.
Overall, I rate Nutanix Mine Integrated Backup an eight and a half out of ten.
Which deployment model are you using for this solution?
On-premises