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Microsoft Windows Server Update Services Reviews

Vendor: Microsoft
3.9 out of 5
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What is Microsoft Windows Server Update Services?

Microsoft Windows Server Update Services (WSUS) is a patch management tool that simplifies the administrator’s task of deploying the latest Microsoft updates. Administrators use WSUS to manage the distribution of updates released through Microsoft Update to computers in their network.

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Microsoft Windows Server Update Services is the #2 ranked solution in top Patch Management solutions. PeerSpot users give Microsoft Windows Server Update Services an average rating of 7.8 out of 10. Microsoft Windows Server Update Services is most commonly compared to Microsoft Configuration Manager: Microsoft Windows Server Update Services vs Microsoft Configuration Manager. Microsoft Windows Server Update Services is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 12% of all views.
Buyer's Guide
Microsoft Windows Server Update Services
August 2025
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Microsoft Windows Server Update Services mindshare

As of August 2025, the mindshare of Microsoft Windows Server Update Services in the Patch Management category stands at 5.5%, down from 10.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
Microsoft Windows Server Update Services5.5%
Microsoft Configuration Manager12.4%
NinjaOne9.6%
Other72.5%
Patch Management

PeerResearch reports based on Microsoft Windows Server Update Services reviews

TypeTitleDate
CategoryPatch ManagementAug 28, 2025Download
ProductReviews, tips, and advice from real usersAug 28, 2025Download
ComparisonMicrosoft Windows Server Update Services vs Microsoft Configuration ManagerAug 28, 2025Download
ComparisonMicrosoft Windows Server Update Services vs BigFixAug 28, 2025Download
ComparisonMicrosoft Windows Server Update Services vs Qualys Patch ManagementAug 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Configuration Manager4.112.4%91%83 interviewsAdd to research
BigFix4.37.5%97%97 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Microsoft Windows Server Update Services offers valuable features such as integration with AD, ease of use, and centralized update management. Users highlight its efficiency in reducing internet usage, customizing updates, and enforcing security. It supports scalability, stability, and compliance, with powerful reporting and Active Directory integration. Users can seamlessly manage updates for various operating systems through a centralized console, benefiting from low cost and intuitive configuration for centralized update management and control.
  • "Microsoft support is the best support of all support, at a certain level."
  • "I would rate the overall solution a solid eight out of ten."
  • "The simplicity of the configuration is a valuable feature for me."

Room for Improvement

Microsoft Windows Server Update Services users desire a more intuitive GUI with advanced customization and better deployment functionality. Improvements are needed in compatibility with non-Windows systems and third-party integration. Enhanced reporting, batch management, and a user-friendly administrative console are sought after. Users also request better security management and efficient support systems. Frequent performance and setup challenges, alongside poor integration with other software, further illustrate areas needing enhancement. More refined connectivity and better update handling are necessary for a competitive edge.
  • "Microsoft Windows Server Update Services should improve its patching solution by providing offline patches because most customers are not willing to provide direct internet access to Microsoft cloud and don't want to expose their workstations through the internet."
  • "The phone tree for Microsoft Update makes me smash my head against my desk."
  • "Sometimes, I encounter issues with the Windows internal database."

ROI

Microsoft Windows Server Update Services reduces unnecessary internet traffic by updating from a single point. It cuts application crashes and restoration time by enabling up-to-date systems. Being free, it incurs no extra costs, eliminating the need for commercial patch management. It offers ROI through reduced effort in managing cloud-native products and automates updates for operating systems and Microsoft software like SQL Server and Office.

Pricing

Microsoft Windows Server Update Services is included with the Microsoft Windows Server operating system, incurring no additional licensing fees. Enterprises benefit from no setup costs, but additional storage may be required for numerous operating systems. While price perceptions vary, some users find it expensive, particularly when deploying multiple servers. Volume licensing offers discounts for large-scale purchases, though smaller companies may find costs higher. Overall, enterprises find it delivers significant value for money.
  • "Configuration Manager is less expensive than Microsoft Windows Server Update Services."
  • "We need one single key for Windows deployments, which is a better option. Buying a license with the same key for all systems, like Windows and Windows Desktop, makes configuring easier. Otherwise, it isn't easy to manage multiple keys for different systems."
  • "The tool could be cheaper."

Popular Use Cases

Microsoft Windows Server Update Services is primarily used for updating servers and Windows desktops. Its functions include managing and distributing updates, patch management, and minimizing external data flow. Users employ it for security updates, operating system management, and deploying patches. It is utilized in both cloud and on-premises environments to maintain compliance and safeguard systems against vulnerabilities. Organizations leverage its capabilities for centralized update distribution to optimize network performance.

Service and Support

Many users haven't contacted Microsoft support due to abundant online resources. Some describe the support as responsive and helpful, while others find it time-consuming with long wait times. Premium support is better but costly. Some experience varying service levels and need to escalate issues, while others receive quick responses. Mixed opinions exist, with some praising its effectiveness and others noting slow responses or unresolved issues. Microsoft Update generally receives poor feedback compared to other services.

Deployment

Microsoft Windows Server Update Services setup experiences vary widely. Some find it straightforward and quick, while others describe challenges, especially with complex configurations. Successful configurations often involve knowledgeable personnel using guides or resources like Udemy. The setup time can range from an hour to several days depending on circumstances, such as server environments and requirement complexities. Ease of use is frequently mentioned, though resolving setup errors may require additional time and effort.

Scalability

Microsoft Windows Server Update Services demonstrates high scalability, suitable for a variety of organizational sizes. Many find it efficient and easy to expand, especially in hybrid environments. There are some concerns about performance in large setups, particularly when relying on IIS. The service allows integration and is rated highly, particularly in cloud settings. Expanding infrastructure might require additional resources or shifting to more robust systems like SCCM in extensive deployments.

Stability

Microsoft Windows Server Update Services is generally stable, highly rated for reliability. Some rate its stability between seven and ten out of ten, noting rare bugs or minor issues. Users have experienced uninterrupted service for extended periods. It delivers updates effectively, though version-specific challenges and critical patch compatibility issues can arise. The system is robust, particularly in smaller environments, with the need for some database improvements. Most users find it stable and effective in their operations.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Microsoft Windows Server Update Services Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business20
Midsize Enterprise5
Large Enterprise21
By reviewers
By visitors reading reviews
Company SizeCount
Small Business87
Midsize Enterprise69
Large Enterprise181
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
12%
Government
12%
Manufacturing Company
10%
Financial Services Firm
8%
Educational Organization
6%
Energy/Utilities Company
6%
University
5%
Performing Arts
4%
Retailer
4%
Comms Service Provider
4%
Healthcare Company
3%
Hospitality Company
3%
Construction Company
3%
Insurance Company
2%
Recreational Facilities/Services Company
2%
Wholesaler/Distributor
2%
Real Estate/Law Firm
2%
Consumer Goods Company
1%
Outsourcing Company
1%
Media Company
1%
Maritime Company
1%
Logistics Company
1%
Non Tech Company
1%
Non Profit
1%
Aerospace/Defense Firm
1%
Transportation Company
1%
Wellness & Fitness Company
1%
Engineering Company
1%

Compare Microsoft Windows Server Update Services with alternative products

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Learn more about Microsoft Windows Server Update Services

WSUS has features you can use to manage and distribute updates from a management console. The WSUS server can also be a source of updates to other servers within the organization, acting as an upstream server.

Microsoft Windows Server Update Services Use Cases

The four main use cases that WSUS adds value to businesses are:

  • Centralizes update management.
  • Automates update management.
  • Performs general patch management to ensure compliance and protect against vulnerabilities.
  • Downloads all endpoint updates from data centers to a central location and then distribute them across the organization’s network.

Microsoft Windows Server Update Services Features

This built-in server includes the following features:

  • Includes Windows PowerShell cmdlets.
  • Features client and server separation, which means you can deliver versions of the Windows Update Agent (WUA) separately from WSUS.
  • Automatic download of updates.
  • Deploy a targeted download of updates to a specific group of computers.
  • Multiple language support.
  • Advanced reporting capabilities.
  • Centralized management of network resources.

Requirements

In order to be able to use WSUS to manage and deploy updates, it is important to use a supported WSUS version, such as:

  • WSUS 10.0.14393
  • WSUS 10.0.17763
  • WSUS 6.2 and 6.3 with installed KB 3095113 and KB 3159706

Microsoft Windows Server Update Services Benefits

  • Stable.
  • Ensures servers are always patched and prevents vulnerabilities.
  • Works great for internal updating.
  • Enforces automated updates and patching for applications.
  • Because the solution is used in the cloud, clients are always using the latest version.
  • Highly scalable and configurable regardless of the organization’s layout.

Different Types of WSUS Deployments

  • Simple WSUS deployment: A server inside the corporate firewall serves clients via a private intranet. The WSUS server downloads updates by connecting to Microsoft Update. Using this model, you can configure multiple WSUS servers with a parent WSUS server.

  • Computer groups: You can use computer groups to deliver updates to specific computers. There are two basic computer groups: All Computers or Unassigned Computers. When a client first contacts the WSUS server, it is added to both. You can then create a group from the Unassigned Computers group to the new group.

  • WSUS server hierarchies: The flexibility of WSUS enables the creation of complex hierarchies of servers. To do this, you need only a single WSUS server connected to Microsoft Update. This will serve as an “upstream server,” and the connected servers as “downstream servers.”

    • You can link WSUS servers in two modes: autonomous or replica. In the autonomous mode, the upstream server shares the updates with the downstream servers but doesn’t update status or group information.

    • The upstream server shares updates, status, and group information in replica mode. You cannot administer replica servers apart from the upstream WSUS server.

Microsoft Windows Server Update Services was previously known as Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services.

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Product Categories

Product Categories
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Microsoft Windows Server Update Services Reviews Summary
Author infoRatingReview Summary
IT Manager at a manufacturing company with 51-200 employees2.0I've used Microsoft Windows Server Update Services on-premise, but found it unreliable, slow, and poorly coded. While Microsoft support is excellent, the setup is unintuitive and I rely on other tools for updates and inventory.
Senior Technical Engineer at Hitachi Systems, Ltd.4.0I’ve used Microsoft Windows Server Update Services for 15 years; it's great for small to medium organizations, but lacks detailed patch info and offline patches, making it less suitable for large enterprises with strict internet access policies.
Network Architect at a construction company with 51-200 employees4.0I have extensive experience with Microsoft. While WSUS does provide essential patch management, it feels unnecessarily complex. Despite its value, I've decided to pursue other solutions due to the cumbersome process involved in its deployment.
Lead - Technical Services at Impetus3.5I primarily use Microsoft Windows Server Update Services for deployment, specifically managing operating system updates. Its simplicity and effective reporting boost productivity, although improvements are needed for the Windows internal database, as it occasionally causes operational issues.
Information Technology Executive at Akums Drugs & Pharmaceuticals Ltd.5.0In our network, we use Microsoft Windows Server Update Services alongside Symantec's GUP server for updating Windows patches and maintaining security. WSUS is valued for its security features, though improvements are needed to resolve issues like the blue screen error.
Infrastructure and Information Security Supervisor at YKK MALAYSIA SDN BHD3.5I use Microsoft Windows Server Update Services primarily for deploying standard Microsoft updates due to its low-cost benefit, despite its limitations like not handling third-party patches. I am exploring Qualys for its comprehensive vulnerability management features.
Global Core Infrastructure Engineer at Finning International Inc4.0I use Microsoft Windows Server Update Services primarily to manage updates in a corporate setting. Its notable scalability in handling various services is impressive. However, improvements in the administrative portal, especially through tool decoupling, could enhance flexibility and reduce costs.
Network Manager at Broughton High School0.5I found Microsoft Windows Server Update Services helpful for updating PCs and servers, but it struggles with managing updates organization-wide. It requires manual checks to ensure accuracy, and I cannot rely on it. I'm considering Configuration Manager as an alternative.