Kaseya Traverse Reviews

Name: Kaseya Traverse
Brand: Kaseya
Rating: 3.3 (8 reviews)

3.3 out of 5

8 reviews
83% willing to recommend

What is Kaseya Traverse?

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

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Kaseya Traverse is the #32 ranked solution in top Cloud Monitoring Software and #56 ranked solution in best Network Monitoring Tools. PeerSpot users give Kaseya Traverse an average rating of 6.6 out of 10. Kaseya Traverse is most commonly compared to Zabbix: Kaseya Traverse vs Zabbix. Kaseya Traverse is popular among the small business segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 25% of all views.

Helped 865,384 peers since 2012

Featured Kaseya Traverse reviews

AMMAR HUMAIDY HUSIN

Technical Consultant at a university with 11-50 employees

Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

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Quintin Van Zyl

Head Of Managed Services at Vox Telecom

The software does what it needs to do. It has all the necessary features we utilize to support our customers. The tool has all the features we require. The remote support and data collection features are great. We can get some nice reports from the system if we know how to manipulate it. We can get inventory reports.

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Dominique Yeates

Senior Product Manager Managed IT at Vox Telecom

In terms of the integration and everything, our company would like Kaseya Traverse to integrate with our PSA system and merge or automate what we call false positives, making it more of a threshold than needing to raise an actual ticket to deal with real problems, which can cut off a lot of noise the system goes through. Our company is busy with the solution's integration part, and we wanted an update on the solution that can help us. The tool needs to have some AI capabilities, which it lacks currently. I don't have a technical wish list like technical managers since the product manager looks after the product. From a wish list perspective, our company just wants seamless integration to cut out the noise by merging false positives since the system has the capability.

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Kaseya Traverse mindshare

Product category:

As of August 2025, the mindshare of Kaseya Traverse in the Network Monitoring Software category stands at 0.3%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

PeerResearch reports based on Kaseya Traverse reviews

Type	Title	Date
Category	Network Monitoring Software	Aug 20, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 20, 2025	Download
Comparison	Kaseya Traverse vs Zabbix	Aug 20, 2025	Download
Comparison	Kaseya Traverse vs Auvik Network Management (ANM)	Aug 20, 2025	Download
Comparison	Kaseya Traverse vs SolarWinds NPM	Aug 20, 2025	Download

Title	Rating	Mindshare	Recommending
Zabbix	4.2	12.3%	95%	107 interviews Add to research
SolarWinds NPM	4.1	4.4%	92%	159 interviews Add to research

Valuable Features

Kaseya Traverse impresses with seamless functionality and sustainability. Users value its processing capabilities, support, and comprehensive monitoring for networks, servers, and applications. It offers automation workflow, remote support, data collection, and scalable monitoring for diverse devices. Customers appreciate the clear IT stack view and efficient troubleshooting. The tool's user-friendly nature and ability to generate inventory reports enhance customer support. Users find Kaseya Traverse's features essential, highlighting its effectiveness in network management and visibility.

"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."
"Automating processes is crucial for me, so the automation part stands out."
"The remote support and data collection features are great."

Room for Improvement

Kaseya Traverse requires enhancements in reporting, which is often tedious and disorganized. Development of signatures is slow, hindering customer use. Support responsiveness is lacking, causing dissatisfaction. The absence of a CMDB, network visualizer, and AI capabilities are notable gaps. High availability and effective integration features are missing, leading to operational challenges. Price competitiveness is an issue, affecting its market position. Frequent upgrade issues exacerbate user frustration, driving customers to seek alternatives.

"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."
"Improvement is needed in making it cheaper."
"Reporting is a bit difficult."

Pricing

Enterprise buyers report that Kaseya Traverse offers competitive and affordable pricing with a monthly and annual licensing model based on agent and endpoint services. While the pricing per device varies, it remains less expensive compared to competitors. Costs can range from 150 to 750 ZAR per endpoint and about 5,000 rupees per device, based on configuration and features such as monitoring tools. The base price includes most features, with network configuration management as an add-on.

"The solution is not cheap, but it is not too expensive."
"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

Popular Use Cases

Organizations primarily utilize Kaseya Traverse for network and infrastructure monitoring, managing IT assets across various environments, including servers, storage, networking devices, databases, and data centers. Managed Service Providers employ it as an RMM and PSA tool, automating server management, antivirus updates, patching, and configuration management for clients. It's integrated into endpoints to perform comprehensive network monitoring, including link monitoring and cloud environments, ensuring efficient IT operations and maintenance.

Service and Support

Kaseya Traverse customer service is often criticized for slow response times and inadequate resolutions, leading to long-standing unresolved issues. Many users report dissatisfaction, citing poor priority handling and dependence on engineering decisions. Some find the team's knowledge good but are frustrated by unresolved integration problems. While there are few praises for fast response times, response adequacy is frequently lacking, leaving numerous users unsatisfied with support effectiveness.

Deployment

Kaseya Traverse's initial setup was straightforward and easy for many users. Deployment support was efficient, with assistance provided as needed. Users found the cloud deployment lacked high availability and critical updates. On-premises setup with DGE was completed swiftly in about fifteen minutes, even on simple devices like Raspberry Pi. Maintenance involved managing infrastructure across various domains, needing approximately 30 engineers on different shifts. Most configurations and installations were uncomplicated, with minimal concerns regarding maintenance.

Scalability

Kaseya Traverse is noted for being scalable, supporting thousands of devices and users. It effectively accommodates diverse needs, though some features such as service map are needed for further advancement. Users appreciate its ticketing system, while scalability ratings vary, often rated highly. Organizations rely on it for managing network devices and updates. Despite strategic concerns, users find it satisfactory for current requirements, with many individuals and companies utilizing its capabilities efficiently.

Stability

Kaseya Traverse experiences vary regarding stability. Some note it's generally reliable and stable, with few disruptions and effective patch management. Others mention glitches, bugs, and sql database vulnerabilities as significant challenges. Some users rate stability highly, often nine or ten out of ten, indicating satisfaction post-configuration. Issues noted include downtime during updates and sporadic functionality problems, suggesting differing opinions about its consistent performance in diverse environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Kaseya Traverse Buyer's Guide for additional reliable information.