We are currently only using Fortinet VPN from Fortinet's suite of applications and solutions. During the nearly two years that I've been working here, we've experienced zero incidents with the Fortinet FortiGate Cloud hardware or software. However, our operational system lacks high availability, which became evident during two fires.
The easy part involves policy creation, which is very straightforward. It helps to keep you in control.
Fortinet needs to improve the FortiGate Cloud dashboards that provide information about logs. This type of solution presents a lot of technical complexity from a management standpoint, making it somewhat difficult to understand. They need to focus on the EDR parts, the endpoint protection and defense, and response because once the employee or user is inside your company perimeter, they are protected by the firewall. They are exposed to any Wi-Fi threat when they leave the company and are not connected to your VPN. There's a need to improve or invest more in an application that can follow users wherever they go. The protection ends once they leave the premises, leaving them vulnerable to threats encountered elsewhere.
Setting up VPN connections, even though they are meant to be easy to configure, is the most challenging aspect.
Every time you want to improve, there's something new on the market. Every time we give them a chance, they deliver for us.
I have been using Fortinet FortiGate Cloud for two to three years. We are using v7.0.14 of the solution.
I have three sites. The largest has almost eighty devices, and we have around 15-20. The total is 116.
We opened a ticket, and FortiGate responded within thirty minutes of calling us about that ticket.
The initial setup takes 48 hours to complete.
Fortinet FortiGate Cloud supports the entire infrastructure, especially in today's cloud-centric environment, where reliance on such equipment is paramount. Fortinet consistently delivers on what we pay for, ensuring we receive the necessary support for our operations. Therefore, the cost-benefit is quite significant.
When we create a website using Fortinet FortiGate Cloud, we can design it according to our preferences, including integrations, VLANs, and VMCs. Then, we determine how to establish connections, whether site-to-site or site-to-cloud. Once we finalize our plan, we initiate a project and begin coordination efforts, ensuring everyone agrees. Regular meetings help us stay updated on progress and address any issues. Taking a step back during discussions sometimes reveals areas needing improvement in our design, prompting necessary changes. This thorough process, coupled with prior planning and coordination, typically results in a one-week deployment timeline for a website. For instance, if we're setting up a branch in another state, the deployment process begins about two to three months before the restart. Throughout this period, daily meetings help us stay on track and address any challenges promptly.
They need to improve the dashboard. The hardware has technical aspects related to configuring and deploying policies, among other things. However, the analysis of logs needs enhancement, particularly for non-technical users.
Overall, I rate the solution a nine out of ten.
