FortiGate Cloud is used for larger organizations that have their services in the cloud.
Consultant at a tech services company with 1,001-5,000 employees
Effective cloud network protection with IPS and application control
Pros and Cons
- "The most effective features for managing cyber threats are IPS and application control."
- "Fortinet products are just as good as any other competitor, with better management capabilities."
- "The initial setup is considered to be difficult."
- "All Fortinet products have many security flaws, and new versions often have large security holes."
What is our primary use case?
How has it helped my organization?
What is most valuable?
The most effective features for managing cyber threats are IPS and application control.
What needs improvement?
All Fortinet products have many security flaws, and new versions often have large security holes. The integration process takes a long time for failovers between firewalls since it uses the Azure API. The initial setup is also considered to be difficult.
Buyer's Guide
Fortinet FortiGate Cloud
May 2025

Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,868 professionals have used our research since 2012.
For how long have I used the solution?
I have worked with FortiGate products for maybe ten years and with the cloud version for one year.
How are customer service and support?
The technical support is not very good. It suffers from overall competence issues and a lack of language proficiency.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have tried Azure Firewall. It is extremely overpriced and does not have all the management features FortiGate has. I have dealt with other competitors in the past and am now focusing just on Fortinet Security Solutions.
In the past, I have worked with Cisco, Juniper, Palo Alto and am currently focused on Fortinet.
How was the initial setup?
The initial setup was difficult due to differences in handling network management between Azure and on-premises solutions.
What about the implementation team?
I deployed it myself, but I had some colleagues I could ask questions.
What's my experience with pricing, setup cost, and licensing?
The pricing is on par with other cloud providers. FortiGate Cloud is priced similarly to other providers, however, we still need FortiManager and FortiAnalyzer.
What other advice do I have?
Fortinet products are just as good as any other competitor, with better management capabilities. It is easier to set up a Fortinet solution than Cisco, Juniper, or Palo Alto.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Nov 17, 2024
Flag as inappropriate
Engineering manager at Solcomp Technologies
Offers remote management access and easy to integrate with other products
Pros and Cons
- "The main feature of FortiGate Cloud is that you don't need open ports for remote administration or management of FortiGate."
- "I had some problems with the performance."
What is our primary use case?
I use it as a partner, not as an end user. We sell all the elements for Fortinet. We sell FortiGate and FortiGate Cloud.
Sometimes, we need to support our customers with FortiGate Cloud. I know the technology well, but I don't use it daily.
How has it helped my organization?
The centralized management for organizations with three or more FortiGates makes a lot of sense.
It's easy to integrate with other products and with segmentation. There are no problems with integrating with any other vendors.
What is most valuable?
The main feature of FortiGate Cloud is that you don't need open ports for remote administration or management of FortiGate.
FortiGate has been the target of many vulnerabilities in the past few years, and to have an open port for management is a door for hackers.
So remote management access is the biggest advantage of FortiGate Cloud.
What needs improvement?
The performance can be a little slow sometimes. When you make changes to the configuration, the browser isn't refreshed for two or three minutes.
For how long have I used the solution?
I have been working with this product for three to four years now.
What do I think about the stability of the solution?
In the three or four years that I've been using the platform, I've had three issues accessing the platform. I wasn't able to log in, but the platform was up again after a few minutes.
I'm not sure if it was the login page for FortiGate Cloud, or something else. I don't know what was happening at that moment. But in three or four years, I only had problems logging in three times.
What do I think about the scalability of the solution?
The scalability of this solution is pretty good.
How are customer service and support?
Sometimes you have to escalate the priority of the ticket by making a phone call, and sometimes you have to wait a long time. But once they answer, it's easy,
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy. It does not take more than five minutes.
There's nothing we can do from the outside for maintenance. So it's done by Fortinet.
What was our ROI?
The return on investment is fast because you don't need more than one or two people to manage the system.
What's my experience with pricing, setup cost, and licensing?
It's not cheap, but security has a cost. You shouldn't prioritize cheapness over security or other poor technology. The cost doesn't matter as much as the security.
What other advice do I have?
I always recommend FortiGate Cloud to my customers because it's the easier way to manage the systems. The general simplicity is the key.
Overall, I would rate it a nine out of ten. Because of some problems with the performance that I've observed and the three times I had trouble logging in. But in general, nine is a good rating.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Fortinet FortiGate Cloud
May 2025

Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,868 professionals have used our research since 2012.
Head of Presales at AcSys Networks Private Limited
Provides log retention for up to one year and helps with reporting
Pros and Cons
- "The solution's most valuable feature is log reporting. It has a wide range of products for small, medium, and enterprise customers. The tool is very user-friendly and straightforward, which sets them apart from other vendors. It also has good integration with other solutions."
- "Fortinet FortiGate Cloud's customization is very limited."
What is our primary use case?
We use Fortinet FortiGate Cloud for log retention and reporting.
What is most valuable?
The solution's most valuable feature is log reporting. It has a wide range of products for small, medium, and enterprise customers. The tool is very user-friendly and straightforward, which sets them apart from other vendors. It also has good integration with other solutions.
What needs improvement?
Fortinet FortiGate Cloud's customization is very limited.
For how long have I used the solution?
I have been working with the product for more than five years.
What do I think about the stability of the solution?
I rate the solution's scalability an eight out of ten.
What do I think about the scalability of the solution?
Fortinet FortiGate Cloud is scalable and can offer log retention for up to one year. I rate its scalability a ten out of ten. My company has 1000 firewalls, of which 50 percent use Fortinet FortiGate Cloud.
How are customer service and support?
The tool's response time is slow.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I worked with SonicWall and Sophos.
How was the initial setup?
Fortinet FortiGate Cloud is easy to deploy. You need to log in to set it up. It can be completed in a few minutes. We have around 20 engineers involved in its deployment.
What was our ROI?
The tool offers cost savings. Normally, a separate solution for these requirements would require a big budget. However, the solution is very affordable and achievable for most companies.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate Cloud is a cost-effective solution. I rate its pricing a six out of ten. Pricing depends on the firewall model. If the firewall model's pricing is high, the solution's pricing also increases.
What other advice do I have?
Since it's a cloud service, analyzing logs and reporting through the cloud is very efficient. There's also the option to view logs from the firewall itself. If the internet bandwidth is slow, there might be difficulties because the logs are retrieved from the cloud and displayed on the firewall. In such scenarios, there can be some issues.
I rate the overall solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Consultant at SKYE AS
Helps manage firewalls, access points, and other devices with push configurations
Pros and Cons
- "The solution responds more quickly to attacks or issues in the field."
- "There could be more network-related information like interpretation response. All the flows are limited and related to devices, certificates, and switches."
What is our primary use case?
We use the solution to manage FortiGate firewalls, access points, and other devices. This tenant allows configurations to be pushed to all devices and provides cybersecurity to monitor security activity.
How has it helped my organization?
The solution responds more quickly to attacks or issues in the field.
What is most valuable?
The solution allows you to see and manage all the devices from one place. You could connect all the switches and access points. From a security point of view, it protects end devices from vulnerabilities.
What needs improvement?
There could be more network-related information like interpretation response. All the flows are limited and related to devices, certificates, and switches.
An additional feature also provides more possibilities for integrating third-party solutions. If you use integration with FortiGate for cybersecurity, you will have visibility for all devices, endpoints, employee computers, and laptops.
For how long have I used the solution?
I have been using Fortinet FortiGate Cloud as a partner for four to five years.
What do I think about the stability of the solution?
There haven't been any problems.
I rate the solution's stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is very scalable. It's very easy to add new devices and push the configuration templates, and it is very easy to manage.
600 users are using this solution.
I rate the solution's scalability an eight out of ten.
How are customer service and support?
Customer support is very helpful. We have a separate support team.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The product is affordable.
What other advice do I have?
We have two administrators for the maintenance.
I recommended the solution to small and medium businesses. It depends on the services and the devices the company has. When you buy the FortiGate switches, adding them to the cloud service is very easy. You don't need any agents, but if you have FortiClient, you need to deploy agent installations on employees' computers to conduct this cybersecurity review.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
Empowering user-friendly access control and seamless integration across various industries
Pros and Cons
- "I definitely recommend Fortinet FortiGate Cloud as it is a stable, easy-to-use, and economically viable option for customers."
- "There is room for improvement in the analytics reports. Other products in the market offer superior analytics, like a next-generation antivirus, CounterStrike, which provides excellent analytics reports."
What is our primary use case?
I have worked in an integrator, so we don't have a specific field, and work across various industries. For example, I worked with universities in South Brazil to integrate campuses using Fortinet FortiGate Cloud solutions, handling security for about nine thousand users.
What is most valuable?
The value lies in the ease of use and intuitiveness of the Fortinet FortiGate Cloud interface. It is quite user-friendly, with drag-down options that enhance user comfort. This makes troubleshooting easier. Also, having the ability to control access points directly with Fortinet FortiGate Cloud was a significant advantage in projects. It is generally considered a stable and reliable solution.
What needs improvement?
There is room for improvement in the analytics reports. Other products in the market offer superior analytics, like a next-generation antivirus, CounterStrike, which provides excellent analytics reports. Fortinet could improve by enhancing its analytics to match competitor offerings.
For how long have I used the solution?
I have extensive experience in the field, having worked with Check Point products since 2003, and have been using Fortinet products for many years.
How are customer service and support?
The support is rated eight out of ten. While generally good, one weak point is the lack of support in Portuguese, which can be a barrier for some users.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with Check Point, Fortinet, Kaspersky, and GroundStrike, but my current focus is on Fortinet FortiGate Cloud due to its ease of use and feature set.
How was the initial setup?
The initial setup is straightforward, often described as plug and play.
What's my experience with pricing, setup cost, and licensing?
Pricing for Fortinet FortiGate Cloud is comparable to other solutions, with no significant cost advantage or disadvantage noted.
What other advice do I have?
I definitely recommend Fortinet FortiGate Cloud as it is a stable, easy-to-use, and economically viable option for customers. The solution gets a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Mar 25, 2025
Flag as inappropriateI.T Engineer at Goldsgym
Enhanced bandwidth monitoring and live configuration with room for better stability
Pros and Cons
- "The solution is beneficial for managing bandwidth and live configuration."
- "In terms of stability, it could be improved."
What is our primary use case?
We use FortiGate Cloud for security and device management.
How has it helped my organization?
FortiGate Cloud is advantageous to monitor bandwidth and manage traffic. It allows us to call internally to corporate branches and remote locations.
What is most valuable?
The solution is beneficial for managing bandwidth and live configuration.
What needs improvement?
In terms of stability, it could be improved.
For how long have I used the solution?
I have used FortiGate Cloud for one or two years.
What do I think about the stability of the solution?
The stability is not so high; it could be improved.
What do I think about the scalability of the solution?
The scalability is rated seven out of ten.
How are customer service and support?
Technical support from Fortinet is rated seven or more out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously, I worked with multiple devices from vendors like D-Link and Cisco. Fortinet was chosen for its ease of access from remote locations.
How was the initial setup?
Installation took about one and a half hours.
What about the implementation team?
The vendor does the maintenance automatically.
What was our ROI?
There is no cost reduction benefit observed.
What's my experience with pricing, setup cost, and licensing?
The pricing is rated six or seven. It is not the cheapest.
Which other solutions did I evaluate?
I used D Link and Cisco solutions before Fortinet.
What other advice do I have?
I recommend FortiGate Cloud to other users.
I'd rate the solution seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Oct 15, 2024
Flag as inappropriateGeneral Manager - Head of IT and Security at Centratama Group
Provides efficient IDPS features and has a straightforward setup process
Pros and Cons
- "It is a solid solution for business environments. Investing in this technology can yield significant cost and security enhancements."
- "Improving the platform's intuitiveness and consolidating functionalities, such as reporting and firewall features, could enhance user experience and reduce the need for multiple product purchases."
What is our primary use case?
We utilize FortiGate Cloud for our cloud protection and extend its usage for our on-premises protection needs.
What is most valuable?
The product's Intrusion Detection and Prevention System (IDPS) feature is helpful. It provides valuable visibility into any improvements needed regarding message origins and types, ensuring a secure environment, especially concerning our billing address.
What needs improvement?
Improving the platform's intuitiveness and consolidating functionalities, such as reporting and firewall features, could enhance user experience and reduce the need for multiple product purchases.
For how long have I used the solution?
I've been using FortiGate Cloud for almost a year.
Which solution did I use previously and why did I switch?
I have experience with other products, including Barracuda, but found Fortinet's offerings advantageous.
How was the initial setup?
The initial setup has been relatively straightforward. Deployment takes a reasonable amount of time, approximately around four months.
I rate the process an eight out of ten.
What about the implementation team?
We partnered with our implementation partner, who helped with the setup and configurations based on our requirements, ensuring effective protection and traffic management.
What was our ROI?
As for incident response times, while there have been delays due to previous project commitments, the support to expand our capabilities has been valuable.
What's my experience with pricing, setup cost, and licensing?
The product cost varies based on company budgets, but for us, it's reasonably priced considering the value it provides.
What other advice do I have?
Partnering with managed services provides insights into traffic spikes and allows proactive measures. FortiGate Cloud analyzes this data to determine the necessity of action, ensuring data reliability.
While our use of AI implementation has been limited, we aim to explore its capabilities further to enhance our cybersecurity measures.
It is a solid solution for business environments. Investing in this technology can yield significant cost and security enhancements.
FortiGate Cloud is nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution architect at NETS International
A mature solution with easy user interface
Pros and Cons
- "The tool is a mature product, ahead of brands like Sophos, though not quite at the Palo Alto or Checkpoint level. I'd rate it nine out of ten for being cost-effective and offering features similar to high-end options."
- "For improvement, I'd like to see basic endpoint security management integrated into the firewall with just a license addition."
What is our primary use case?
We use the solution for network security.
What is most valuable?
The tool is a mature product, ahead of brands like Sophos, though not quite at the Palo Alto or Checkpoint level. I'd rate it nine out of ten for being cost-effective and offering features similar to high-end options.
The most valuable feature is its user-friendly interface - even those unfamiliar with firewalls can easily manage it. Policy control and configuration are straightforward. Its main benefits are easy deployment, user satisfaction, clear security, and intuitive policy configuration without referencing external documents.
What needs improvement?
For improvement, I'd like to see basic endpoint security management integrated into the firewall with just a license addition.
For how long have I used the solution?
I have been using the product for six to seven years.
What do I think about the stability of the solution?
The tool's stability depends on proper configuration. Vulnerabilities often stem from improper setup rather than the product itself.
What do I think about the scalability of the solution?
The product is scalable and works well even for customers with more than defined users.
How are customer service and support?
The support level isn't as strong as some other brands.
How was the initial setup?
Setup is quick, taking only about half an hour for basic configurations. The deployment process involves consoling the firewall, accessing the GUI through a port, and configuring policies based on user needs. More complex setups take longer.
What other advice do I have?
I advise new users to keep using it, get trained, explore best practices, and stay in touch with technical experts. Like other brands, Fortinet FortiGate follows the SASE solution. I rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Product Categories
Firewall Security ManagementPopular Comparisons
FireMon Security Manager
Skybox Security Suite
Palo Alto Networks Panorama
AWS Firewall Manager
Azure Firewall Manager
Fortinet FortiPortal
Cisco Security Cloud Control
FortiGate Cloud-Native Firewall (FortiGate CNF)
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What are the pros and cons of Fortinet FortiGate Cloud?
- Which lesser known firewall product has the best chance at unseating the market leaders?
- Comparing network security vendors and devices
- When should companies use SSL Inspection?
- When evaluating Firewall Security Management, what aspect do you think is the most important to look for?
- What are the most important features you would be looking for in a firewall?
- How do I estimate the required firewall throughput for my organization?
- What are the pros and cons of Tufin, AlgoSec and RedSeal?
- Tasks to Perform on Preventive Maintenance.
- Why is network segmentation important?